Acer G310 - Altos Service Manual
  1. Manuals
  2. Brands
  3. Acer Manuals
  4. Desktop
  5. G310 Altos
  6. Service manual
Acer G310 - Altos Service Manual

Acer G310 - Altos Service Manual

512 mb ram
Hide thumbs Also See for G310 - Altos:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
Altos G310
Service Guide
Service guide files and updates are available
on the CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: VD.G31VF.001
PRINTED IN TAIWAN

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G310 - Altos and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Acer G310 - Altos

Summary of Contents for Acer G310 - Altos

  • Page 1 Altos G310 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.G31VF.001 PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Altos G310 service guide. Date 2004/06/18 Chapter update the BIOS Screen -- Product Information on page 27. Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Chapter 1 System Introduction Features ............1 Front Bezel .
  • Page 7 Table of Contents Reassemble the CPU ......... . .59 Reassemble the System Fan .

  • Page 8: Chapter 1 System Introduction

    System Introduction Features System Processor Support for an Intel Pentium 4 processor with hyper-threading technology in a mPGA478 socket Supporting 533MHz FSB 2.8GHz Pentium 4(Northwood) processor, or 800MHz FSB 3.0 to 3.4 GHz Pentium 4 (Prescott) processors. Chipset North Bridge: Intel 82875P Memory Controller Hub (MCH) South Bridge: Intel 82801 ER I/O Controller Hub (ICH5-R) LAN Controller Intel 82547GI Gigabit Controller...

  • Page 9: Internal Interface

    Media Storage One 3.5 inch, 1.44 MB floppy drive One 5.25 inch high speed CD-ROM drive Additional Media Storage Capacity Support for two 3.5 inch S-ATA, ATA, or SCSI hard disk drives Four additional 5.25 inch half-height bays (One has been occupied by CD-ROM) BIOS 512KB Flash ROM for system BIOS that integrates with AMI BIOS V8.0.
  • Page 10 LAN Connector One RJ-45 jacks for LAN connectors One Parallel Port Connectivity Serial Port Two high speed NS PC87373 compatible UART with send/receive 16 byte FIFO serial port USB Port Six USB ports support Universal HCI specification for USB 2.0 (2 front, 4 rear) Chapter 1...

  • Page 11: Front Bezel

    Front Bezel CD-ROM Drive CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 Ports (two) 5.25-inch half-height bays CD-ROM stop/eject button Item Altos G310...

  • Page 12: Front Panel

    Front Panel CD-ROM CD-ROM Headphone Port CD-ROM Volume Control CD-ROM Activity Indicator FDD Eject Button FDD (Floppy Disc Drive) FDD Activity Indicator Security Keylock System Power Indicator System Power Button USB 2.0 ports (two) 5.25-inch half-height bays CD-ROM stop/eject button Chapter 1 Item...

  • Page 13: Rear Panel

    Rear Panel Main Power Supply Unit PS/2 Mouse Port PS/2 Keyboard Port Parallel/Printer Port Serial Ports (two) USB 2.0 Ports (four) Gigabit LAN Port (10/100/1000 Mbps) AGP Add-On Card (actual ports vary by configuration) Side panel tool-less screws (top and bottom) System venitlation/fan exhaust Main power supply fan-exhaust Item...

  • Page 14: Internal Components

    Internal Components Power Supply Unit System Fan Mainboard PCI Bus Slot HDD Bays 3.5” Device Bay 5.25” Device Bay Chapter 1 Item...

  • Page 15: System Block Diagram

    System Block Diagram Altos G310...

  • Page 16: System Board Layout

    System Board Layout The mainboard becomes accessible once you open the system. It should look like the figure shown below. Label AGP1 AGP Slot CPU FAN CPU Fan Connector FDD1 Floppy Disck Drive Connector Buzzer Connector Serial and Parallel Ports Extend Interface Main Power Connector C Feature Connector...
  • Page 17 Label BIOS USB1 Front USB Connector Component Label USB2 Component Mini-BMC Dual USB Connector Altos G310...

  • Page 18: Hardware Specifications And Configurations

    Hardware Specifications and Configurations System Board Major Chips Item System core logic Super I/O controller LAN controller Memory controller AGP controller E-IDE controller Keyboard controller Processor Item Type Slot Speed Bus frequency Voltage BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package...
  • Page 19 BIOS Hotkey List Hotkey Enter BIOS Setup Utility Cache Memory Item First-Level Cache Configurations Cache function control Enable/disable by BIOS Setup Second-Level Cache Configurations The information below is only applicable to systems installed with a Pentium III processor. Tag RAM location On processor L2 Cache RAM location On processor...
  • Page 20 Memory Combinations DIMM1 DIMM2 256MB 512MB 256MB 512MB 256MB 256MB 512MB 512MB Memory Throughput Level Throughput Level 4 (Highest) 1 (Lowest) LAN Interface Item LAN controller LAN controller resident bus LAN port Function control IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Supported IDE interface Supports LS-120...
  • Page 21 Diskette Drive Interface Item Diskette drive controller Diskette drive controller resident bus Supported diskette drive formats Function control Serial Port Item Serial port controller Serial port controller resident bus Number of serial port Serial port locations Supports 16550 UART Connector type Optional serial port I/O address (via BIOS Setup) Optional serial port IRQ...
  • Page 22 I/O Address Map Hex Range 000-01F 020-027 030-037 040-047 050-057 060-06F 070-07F 080-09F 0A0-0BF 0C0-0DF 0F0- 0F1- 0F8-0FF 0CF8 0CFC 1F0-1F7 278-27F 2F8-2FF 378-37F 3B0-3BF 3C0-3CF 3D0-3DF 3F0-3F7 3F7-3FF IRQ Assignment Map Interrupt Channel IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8...
  • Page 23 PCI Interrupt Routing PCI Devices PCI Slot 1 P_REQ#1 P_GNT#1 PCI Slot 2 P_REQ#2 P_GNT#2 PCI Slot 3 P_REQ#3 P_GNT#3 PCI Slot 4 P_REQ#4 P_GNT#4 PCI Slot 5 P_REQ#5 P_GNT#5 REQ#/GNT# IDSEL D_AD17 D_AD18 D_AD19 D_AD20 D_AD21 Others From SB / PCI Slot From SB / PCI Slot From SB / PCI Slot From SB / PCI Slot...

  • Page 24: Power Management

    Power Management Power Saving Mode Phenomenon List Power Saving Mode Device Standby mode Global Standby mode Chapter 1 Phenomenon Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute) Hard disk drive goes into STANDBY mode (for ATA standard interface) Disable V-sync to control the VESA DPMS monitor Resume method: device activated (keyboard for DOS, keyboard &...

  • Page 25: Environmental Requirements

    Environmental Requirements Item Temperature Operating Non-operating Non-operating (Storage package) Humidity Operating Non-operating (unpacked) Non-operating (Storage package) Vibration Operating (unpacked) Non-operating (packed) Specifications +10 to +35°C -10 to +60°C -20 to +60°C 20% - 80% RH, non-condensing 20% - 80% RH, non-condensing 20% - 90% RH, non-condensing 5 - 16.2 Hz: 0.38mm(peak to peak) 16.2 - 250 Hz: 0.2G...

  • Page 26: Mechanical Specifications

    Mechanical Specifications Item Dimensions W/O Bezel W/Bezel Color I/O ports Slots Main board Drive bays Switching power supply Material Indicators Switch Chapter 1 Specification 186(W) X 424(H) X 460(D)mm 186(W) X 424(H) X 477(D)mm Black PS/2 keyboard port, PS/2 mouse port, two USB ports, one LAN ports, two serial port 5 PCI slots , 1AGP Slot FS-1100A...

  • Page 27: Asm

    ASM 6.0 ASM is a system management tool based on the Simple Network Mangement Protocol ( SNMP) and Remote Rrocedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, fan status or redundant power supply status. This feature is designed primarily for server supervisors and management information system (MIS) personnel to help them detect errors or potential trouble spots in their network servers through a single management station.

  • Page 28: Intelligent Platform Management Interface (Ipmi)

    Intelligent Platform Mangement Interface ( IPMI) IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a stadard way. With IPMI, the CPU has only one thing to communicate with-the IPMI Event Log.
  • Page 29 Altos G310...

  • Page 30: Chapter 2 System Utilities

    System Utilities Introduction Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM.

  • Page 31: Setup Menu

    Setup Menu The computer employs the latest AMI BIOS CMOS chip with support for Windows Plug and Play. This CMOS chip contains the ROM Setup instructions for configuring the mainaboard’s BIOS. The BIOS(Basic Input and Output System) Setup utility is a menu driven utility that enables you to make changes to the system configuration and tailor your system to suit your individual work needs.

  • Page 32: Main

    Main Menu Parameter BIOS Build Date The date when the BIOS build BIOS Version Version Control SMBIOS Version SMBIOS version of BIOS System Time Use these items to set the correct time. System Date Use these items to set the correct date Systeme Information Display the system information Product Information...

  • Page 33: System Information

    System Information Parameter Processor Type Processor Speed CPU ID Level 1 Cache Level 2 Cache Floppy Drive A Primary IDE Channel Master Primary IDE Channel Slave Secondary IDE Channel Master Secondary IDE Channel Slave S-ATA Port0 S-ATA Port1 Total Memory DDR Memory Type Interleave Support Serial Port 1 (Address/IRQ)

  • Page 34: Total Memory

    Parameter Mouse (PS/2, USB) Keyboard (PS/2, Mouse) Total Memory Parameter DIMM1 Display “Memory Size/Memory Type” if enabled DIMM2 Display “Display (Bank #)” if the specific bank is disabled by BIOS DIMM3 Disabled by BIOS DIMM4 Display “Not Installed” if not populated Chapter 2 Description Display device type if device is present...

  • Page 35: Product Information

    Product Information Parameter System Product Name Display the string that is stored in SMBIOS table “Type1 : Offset 05h:Product Name”. It is flashed at factory and would be updated by SMBIOS update utility. System Serial No. Unique ID. Display the string that is stored in SMBIOS table: “Type 1:offset 08h Baseboard ID Baseboard identification.

  • Page 36: Advanced Menu

    Advanced Menu The advanced menu contains parameter values that define how the system behaves on startup. WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press [Enter] to enter the submenu scree of the parameters shown in the screen below. Item Peripheral Configuration IDE Configuration...

  • Page 37: Peripheral Configuration

    Peripheral Configuration Parameter Serial Port A Serial port 1 address and IRQ (interrupt request) (Address/IRQ) setting Serial Port B Serial port 2 address and IRQ (interrupt request) (Address/IRQ) setting Parallel Port Address Sets a logical base address for the parallel port Parallel Port Mode Sets the operation mode for the parallel port Parallel Port IRQ...

  • Page 38: Ide Configuration

    IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk. Parameter IDE Configuration P-ATA Mode: default setting. P-ATA device is configured in legacy mode. Combined Mode: allows configuration of P-ATA and S-ATA devices in legacy mode. Disabled: disables IDE controller for P-ATA and S-ATA devices.

  • Page 39: Primary Ide Master

    Primary IDE Master Parameter Device Type of IDE Device Vendor Vendor of the selected IDE device Size Size of the selected device Type Configure the driver type. LBA/Large Mode Select the hard disk drive translatoin method. For drivers with more than 504MB, the LBA mode is nec- essary.
  • Page 40 Parameter DMA Mode Optimal Default Failsafe Default S.M.A.R.T Enable or disable the S.M.A.R.T ( Self- Monitoring, Analysis and Reporting Technology) in the internal hard disk. If Auto is selected, the BIOS will enable the S.M.A.R.T if the driver supported. 32-bit Data Transfer Optimal Default Failsafe Default Chapter 2...

  • Page 41: Floppy Configuration

    Floppy Configuration The floppy configuration submenu displays the type of floppy drive installed in the server. Parameter Floppy Drive A Floppy disk drive type Description Option 1.44/1.25MB None Chapter 2...

  • Page 42: Pci/Pnp Configuration

    PCI/PnP Configuration The PCI/PcP Configuration submenu lets you specify the settings for the PCI devices. Parameter USB Function Enables the system’s USB ports Legacy USB Support Enable this parameter when you intend to use a USB device and are using a non-Plug and Play operating system, such as DOS.

  • Page 43: Boot Settings Configuration

    Boot Settings Configuration The boot settings configuration submenu lets you specify the preferred setting for system bootup. Parameter Quick Boot Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system. Quite Boot Disabled: Displays normal POST messages.
  • Page 44 Parameter PS/2 Mouse Support Default is “Enabled” Disabled PS/2 device if disabled. Wait for “F1” if Error Default is “Enabled”. Display below message when POST error occurred. Wait for 5 seconds and continuing to boot up. Press “F1” to continue or F2 to enter BIOS setup. Display below message and stop continuing the POST process when POST error occurred.

  • Page 45: Onboard Device Configuration

    Onboard Device Configuration The onboard device configuration submenu displays the types of devices the system board can support. Parameter OnBoard LAN OnBoard S-ATA Description Gigabit ethernet support Serial ATA drive support Option Enabled Disabled Enabled Disabled Chapter 2...

  • Page 46: Event Log Configuration

    Event Log Configuration NOTE: If there are any event logs recorded. “ View Event Log” and “ Mark All Events As Read” will appear. If no event recorded, these two options will NOT appear. Chapter 2...
  • Page 47 Parameter Event Logging Enables or disables the event logging function of the system Clear All Event Logs Pop-up a new diaglog box, to confirm if user wants to clear all event logs now. The message in the diaglog box: “Clear All Event Logs now ?”...

  • Page 48: Remote Access Configuration

    Remote Access Configuration The remote access configuration submenu lets you specify settings related to the syste’s remote management features. Parameter Remote Access Enables or disables remote access. Selecting Serial enables remote access and opens a submenu to configuration system parameters. Serial Port Number Default is “COM1”...
  • Page 49 Parameter Flow Control Selecting Hardware enables flow control of remote access. Description Option None Hardware Chapter 2...

  • Page 50: System Health Monitoring

    System Health Monitoring The system health monitoring submenu lets you check various system parameters. This information is for reference only, no parameters in this submenu can be changed. Parameter CPU Temperature Current CPU temperature detected by the sensor on the board System Temperature Current board temperature detected by the sensor on the board...

  • Page 51: Power Menu

    Power Menu The power menu allows you to configure the system’s power management feature. Parameter ACPI Aware O/S Yes/No ACPI support for operating system. Yes: If OS supports ACPI. No: If OS does not support ACPI. Power Management Enable or disable APM support. Restore on AC Power Defines the power state to resume to after a system Loss...

  • Page 52: Boot

    Boot Menu The boot menu allows you to specify the preferred settings during system bootup. Press [Enter] to enter the submenu screen of the parameters shown in the screen below. Parameter Boot Device Priority Specifies the boot sequence from the availablede- vices.

  • Page 53: Boot Device Priority

    Boot Device Priority The boot device priority submenu lets you specify the boot search sequence during the POST process. BIOS setup wil ldisplay an error message if the drive specified is not bootable. Parameter 1st Boot Device 2nd Boot Device 3rd Boot Device Description Sets the device from which the system will first attempt to boot up.

  • Page 54: Security Menu

    Security Menu Parameter Supervisor Password Prevents unauthorized access to the BIOS setup. User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set.

  • Page 55: Exit

    Exit Menu Parameter Save Changes and Exit Discarding Changes and Exit Load Optimal Defaults Load Failsafe Defaults Discard Changes Description Exit system setup wiht saving the changes Exit system setup without saving the changes. Load Optimal Defaults Load Failsafe Defaults Discard changes Chapter 2...
  • Page 56 Disassemble and Reassemble This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver and twizer NOTE: The screws for the different components vary in size.

  • Page 57: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the power cable from the system. Altos G310...

  • Page 58: Disassembly Flowchart

    Disassembly Flowchart Chapter 3...

  • Page 59: Standard Disassembly Procedure

    Standard Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Removing the Housing Cover Remove the two thumbscrews located at the rear end of the left panel.

  • Page 60: Removing The Cables

    Pulling the CD-ROM, floppy and hard disk drive from the chassis. Detach the bracket from the CD-ROM. Detach the bracket from the floppy. Detach the bracket from the hard disk drive. Removing the Cables Disconnect the power cable from the mainboard Disconnect the 12 voltage power cable from the mainboard.

  • Page 61: Removing The Dimm

    Removing the DIMM Press the holding clips on both sides of socket outward to release the DIMM and take it away. Removing the System Fan Disconnect the system fan cable. Take the system fan from the chassis. Removing the CPU Disconnect the CPU fan cable from the mainboard Depress the locking lever to release the heatsink.

  • Page 62: Removing The Mainboard And Extention Board

    Lift up the CPU locking lever until it is fully extended and take CPU away from the socket. Then press down the locking lever to the end. Removing the Mainboard and Extension Board Remove the nine screws to release the mainboard. Then gently to take the mainboard from the chassis.

  • Page 63: Removing The Power Button And Usb Module

    Removing the Power Button and USB Modules Remove the two screws to release the lock switch cable. Then take the lock switch cable away. Remove the two screws to release the module. Take the module away from the chassis. Take the USB module away from the chassis. Remove the one screw to release the lock.
  • Page 64 Remove the one screw to release the power button board from the bracket. Take the power button board from the bracket. 10. Disconnect the intrusion alarm cable. 11. Disconnect the cable from the power button board. 12. Remove the two screws. 13.

  • Page 65: Standard Reassembly Procedure

    Standard Reassembly Procedure This section tells you how to reassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it. Reassemble the Power Button and USB Modules Reconnect the USB cable to the USB board.
  • Page 66 Aim at the secure position to place the lock module. Secure the one screw to fasten the lock. 10. Place the USB module to the position. 11. Place this module to this position. 12. Secure the two screws to fasten the module. 13.

  • Page 67: Reassemble The Power Supply

    Reassemble the Power Supply Aim at the track to place the power supply to the chassis. Then secure the four screws. Reassemble the Mainboard and Extension Board Reconnect the extension daughter board to the mainboard. Aim at the I/O shield position to place the mainboard with caution. Secure the nine screws to fasten the mainboard.

  • Page 68: Reassemble The System Fan

    Place the heatsink to the position. Hook the CPU locking lever to fasten it. Reconnect the CPU fan cable to the position. Reassemble the System Fan Place the system fan to the chassis. Reconnect the system fan cable to the position. Reassemble the DIMM Insert the DIMM to the socket.

  • Page 69: Reassemble The Cables

    Reassemble the Cables Reconnect the secondary IDE cable, primary IDE cable and floppy IDE cable to the mainboard. Reconnect the 12 voltage power cable to the mainboard. Reconnect the power cable to the mainboard. Reassemble the CD-ROM, Floppy and HDD Place the bracket to the hard disk drive.
  • Page 70 According the track to insert hard disk drive to the chassis. Aim at the position to insert the floppy. Aim at the position to insert the CD-ROM. Reconnect the IDE cable and power cable to the hard disk drive. Reconnect the IDE cable and power cable to the floppy. Reconnect the IDE cable and power cable to the CD-ROM.
  • Page 71 Altos G310...

  • Page 72: Bootblock Recovery Code Checkpoints

    Troubleshooting This chapter provides troubleshooting information for the Altos G310: Bootblock Initialization Code Checkpoints Bootblock Recovery Code Checkpoints POST Code Checkpoints Beep Codes Chapter 4 Chapter 4...

  • Page 73: Bootblock Initialization Code Checkpoints

    Bootblock Initialization Code Checkpoints The bookblock initialization code sets up the chipset, memory and other components before system memory is available. The following table describle the type of checkpoints that may occur during the bootblock initialization portion of the BIOS: Checkpoint Code Before D1 Early chipset initialization is done.

  • Page 74: Bootblock Recovery Code Checkpoints

    Bootblock Recovery Code Checkpoints The bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describle the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. Checkpoint Initialize the floppy controller in the super I/O.

  • Page 75: Post Code Checkpoints

    POST Code Checkpoints The POST checkpoints are the largest set of checkpoints during the BIOS pre-boot process. The following table describes the type of checkpoints that may occur during the POST portion of the BIOS: Checkpoint Disable NIMI,Parity, video for EGA, and DMA controllers. Initialize BIOS, POST, and Runtime data area.
  • Page 76 Checkpoint Displaying sign-on message, CPU information, setup key message, and any OEM specific information. Initializes different devices through DIM. Initializes DMAC-1 & DMAC-2 Initializes RTC date/time Test for total memory installed in the system. Also, check for DEL or ESC keys to limit memory test.

  • Page 77: Beep Codes

    Beep Codes The following table describes the beep codes that are used by AMIBIOS: Number of Beeps Description Memory refresh timer error Parity error Main memory read/ write test error Mainboard timer not operational Processor error Keyboard controller BAT test error General exception error Display memory error ROM checksum error...

  • Page 78: Jumper And Connector Information

    Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Connector/Jumper Label AGP1 AGP Slot BAT1 Battery CPUFAN CPU Fan Connector DIMM 1,2,3,4 DIMM Port FDD1 Floppy Connector Front Panel Header Buzzer Connector...
  • Page 79 Connector/Jumper Label PCI 1,2,3 EXT PCI 1, 2 PIDE 1,2 SATA1,2 SYSFAN 1,2 USB1 USB2 Description PS/2-KBMS Serial and Parallel Print Port Dual USB & RJ45 Extend Interface Power Port & 12V Power Connector Main Power Connector Clear CMOS C Feature Connector PCI Slot Extention PCI Slots Primary IDE Connector...

  • Page 80: Serial Port

    Print Port Pin No. Pin Description STB# DATA BUS1 DATA BUS 2 DATA BUS 3 DATA BUS 4 DATA BUS 5 DATA BUS 6 DATA BUS 7 DATA BUS 8 ACK# BUSY PAPER EMPTY SELECT PAUTOFD Serial Port Pin No. Pin Description NDCDA NSINA...

  • Page 81: Serial Ata Port

    Serial ATA Port CN21 SATA Pin No. Pin Description SATA_TXP0 SATA_TXN0 SATA_RXN0 PS2-KBMS Pin No. Pin Description KBDATA POWER KBCLK MSDATA CN21 SATA Pin No. Pin Description SATA_RXN0 CON_PS2_2 MH1106-D6 Pin No. POWER MSCLK Pin Description Altos G310...
  • Page 82 Dual Stack USB Port USB2 Pin No. Pin Description 5V_DUAL_BACK USB DATA BUS USB DATA BUS 5V_DUAL_BACK Dual USB & RJ45 Connector Pin No. Pin Description USB PWR USBP2N USBP2P_R Chapter 5 USB2 UB11123-8B0 UB1112C-81 Pin No. USB DATA BUS USB DATA BUS Pin No.
  • Page 83 Pin No. Pin Description USB PWR USBP3N_R USBP3N_R LTDP_8100 LTDN_8100 LRDP_8100 LRDN_8100 Pin No. Pin Description 3.3V ACTIVE_LEDJ 27,28 29,30 Altos G310...

  • Page 84: Front Panel I/O And Led

    Front Panel I/O and LED Front Panel Connector Pin No. Power LED_A 5VSB Cooling Fault LED_A Power LED_C Cooling Fault LED_C HDD Activity LED_A System Fault LED_A HDD Activity LED_C System Fault LED_C Power Switch NIC#1 Activity LED_A Power Switch (GND) NIC#1 Activity LED_C Reset Switch SMB_SDA...

  • Page 85: Led Definition

    LED Definition LED Indicator Power/Sleep LED Status LED HDD LED LAN Activity Color Condition Green Green Blink (1Hz with at 50% duty cycle) Amber Green Green Blink (1Hz with at 50% duty cycle) Amber Blink (1Hz with at 50% duty cycle) Amber -ALL...

  • Page 86: Front Usb Header

    Front USB Header USB Header Setting Chapter 5 Pin No. Signal Name VBUS Front Panel USB power (port 0,1) VBUS Front Panel USB power (port 0,1) Front Panel USB Port 0 Negative signal Front Panel USB Port 1 Negative signal Front Panel USB Port 0 Positive signal Front Panel USB Port 1 Positive...

  • Page 87: Ide Connector

    GPIO DefinitionConnector and Jumper Setting Component Pin No. ICH5 IDE Connector Setting Pin Define GPI7 Front audio det GP18 LAN_PEM# GPI11 IPMI_ALERT# GPI13 IO_PME# GPO23 FWH_WP# GPIO34 VCC26_EN GPIOE00 GPIO_POWER_LED GPIOE02 GPIO_STATUS_LED Pin No. Pin Define -HDRST Device data 7 Device data 8 Device data 6 PIDE1...

  • Page 88: Floppy Connector

    Floppy Connector Setting Fan Connector CPU FAN Setting CPUFAN HF08030-P1 HF08030-P1 SYSFAN1 Setting SYSFAN1 HF08030-P1 HF08030-P1 Chapter 5 Pin No. Pin Define DRVDEN0 FDD1 HL0717N-P4 HL2X17-A-N5 INDEX# MOA# DSB# DSA# MOB# Pin No. Pin No. Pin No. Pin Define DIP# STEP# TRAK0# RDATA#...

  • Page 89: Clear Cmos

    SYSFAN2 Setting SYSFAN2 HF08030-P1 HF08030-P1 I2C Connector Setting HB24041 Clear CMOS Setting NOTE: 1-2: Normal NOTE: 2-3: CLR CMOS Pin No. FANPOWER 12V LM85 TACH2 Pin No. IPMI_SCL IPMI_SDA TRIS Pin No. NORMAL CLEAR Pin Define Pin Define Pin Define Altos G310...

  • Page 90: Fru (Field Replaceable Unit) List

    FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

  • Page 91: Exploded Diagram

    Exploded Diagram Altos G310...

  • Page 92: Part List

    Part List Picture Board Cable Chapter 6 Partname Description Daughter Board USB Board 2USB Power Button Board Power Switch Board Extension Daughter Board FDD Cable 34PIN FDD Cable 2CON HDD IDE Cable HDD Cable 40PIN (Short) ODD IDE Cable CD Cable 40PIN(LONG) Audio Cable 10PIN Audio Cable...
  • Page 93 Picture Case/Cover/Bracket/Assemble Partname Description Intrusion Alarm 7PIN Intrusion Switch 2CON S-ATA Cable 7PIN Cable SATA 270MM Red 2CON Foxconn S-ATA Power Cable Cable SATA Power 1-2H 2CON 150MM Foxconn Right Cover Left Bracket Door Sub Assy Front Bezel W/ODD Front Bezel Assy Door, 5.25”...
  • Page 94 Picture Foot Stand CD-ROM Drive FDD/Floppy Disk Drive Mainboard Power Supply Chapter 6 Partname Description Retention Module W Nail 4PCS I/O Bracket Holder PCI-BKT Chassis W I/O G310 Sub Case Assy (W/O I/ Bracket, DB Bracket, O Shield) LED Bracket W/O I/O Shield FDD Holder FDD Rail...
  • Page 95 Picture Partname Description Power Supply 300W Power Supply 300W W PFC W PFC ATX12V ATX12V FSP300-60PLN FSP300-60PLN Aecr No. PY.30008.003 Altos G310...

  • Page 96: Appendix A Model Definition And Configuration

    Trade Mark: Brand Name: Acer Description: Intel P4 processor with hyper-threading technology North Bridge : Intel 875P South Bridge : ICH5R Super I/O Controller : NS PC87373 Model No: Altos G310 Product Name: Acer Altos G310 Appendix A Appendix A...

  • Page 97: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Wistron Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...
  • Page 98 Win NT4.0+SP6 Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 99 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...
  • Page 100 Win2000 Advanced S Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 101 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...
  • Page 102 Windows 2003 Enterprise Edition Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 103 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...

  • Page 104: Windows Xp Environment Test

    Windows XP Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 105 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...

  • Page 106: Linux Redhat 9.0

    Linux RedHat9.0 Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 107 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...
  • Page 108 RatHat Linue Advanced 3.0 Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 109 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...

  • Page 110: Netware 4.2 Environment Test

    NetWare 4.2 Environment Test Item P4 3.6Ghz/800FSB/1MB P4 3.4Ghz/800FSB/1MB P4 3.2Ghz/800FSB/1MB P4 3.0Ghz/800FSB/1MB P4 2.8Ghz/533FSB/1MB P4 2.8Ghz/533FSB/512KB Celeron 2.5Ghz/400FSB /128KB DDR module ( with E.C.C.) 1GB PC3200 DDR unbuffered 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered 1GB PC2700 DDR unbuffered DDR module (non-E.C.C.) 512MB PC3200 DDR unbuffered 256MB PC3200 DDR unbuffered...
  • Page 111 ATA Tape drive AIT-1 35/91GB, internal Appendix B Specifications LSI Express500, 32/33Mhz PCI, i960RM-100, 32MB SDRAM, Acer Altos CD4.0, AG200E4-D32 Xabre 200/ 32MB DDR STD Leadtek Geforce FX5200, LR2967, 64MB, Dual 350MHz, OpenGL 1.4, w/TV-OUT, NTSC, ATX BKT Intel Pro/1000MT Desktop Adapter Gigabit 1000BaseT 32bit/66Mhz PCI, 82540 Kenai32, "Soldotna"...

  • Page 112: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 113 Appendix C...

This manual is also suitable for:

G310 - altos - 512 mb ram

Table of Contents