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Where legislation allows:
•
The dealer is responsible for any labor charges exceeding a reasonable amount as determined by the
manufacturer.
•
The customer is responsible for the transportation costs of the product or parts to the dealer for repair.
•
Ground freight charges for shipping new warrantable replacement parts to the dealer or customer will
be covered by Schulte. Only ground transportation will qualify for reimbursement.
CONDITIONAL COVERAGE
All warranty is conditional upon:
•
Care, Maintenance and Operation in accordance with the manufacturer's specifications and
recommendations (as set out, or referred to in the "Operator's Manual") supplied with the product.
•
Submission of the Warranty Registration immediately upon sale of the product.
•
The Pre-Delivery Inspection sheet must be sent with the Warranty Registration. Failure to comply will
result in warranty claims being denied.
EXCLUSIONS
This warranty does not extend to:
•
Damage or deterioration after delivery from the manufacturer not attributable to defective material or
workmanship.
•
A Rotary Cutter that has been physically altered without the approval of the manufacturer.
•
Any goods which have sustained damage or deterioration due to encounters with foreign objects for
which the product is not intended, inadequate or faulty assembly, improper or inadequate
maintenance, neglect, or abuse.
•
Shop supplies such as the use of tools, oil or grease used in the repair or replacement of a
warrantable part or component.
•
Normal wearing parts such as, but are not limited to safety chains, belting, clutch linings, blades and
tire wear.
THE WARRANTY CLAIM PROCESS:
•
A Warranty Claim must be submitted within (30) days of the repair.
•
The dealer must allow for the examination of the goods by the manufacturer or one of its agents,
when requested by the manufacturer to verify that the goods are defective in material or
workmanship.
•
The Dealer must keep the failed part until the claim is processed, to allow Schulte Industries the
option of further examination of the part.
Further examination may mean that pictures are sent, or that the part be returned to Schulte.
•
A Return Goods Authorization (RGA) must be sent with any returned part.
•
If a failed part is returned to Schulte for examination, Schulte will pay the freight, Only ground
transportation will qualify for reimbursement. Any other types of freight will not be paid,
unless authorized on the RGA.
NOTE: For warranty service or parts; the original owner must go through the dealership that the unit was
purchased from:
FX-520 06/16
© 2016 Alamo Group Inc.
INTRODUCTION
Introduction Section 2-6
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