Edge-Core EAP101 User Manual
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Edge-Core EAP101 User Manual

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EAP101
U s e r M a n u a l
EAP102
Software Release 11.1.1
www.edge-core.com

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  • Page 1 EAP101 U s e r M a n u a l EAP102 Software Release 11.1.1 www.edge-core.com...
  • Page 2 U s e r M a n u a l EAP101 EAP102 Cloud-Enabled Enterprise Access Point E042021-CS-R01...

  • Page 3: How To Use This Guide

    How to Use This Guide This guide includes detailed information on Edgecore access point (AP) software, including how to operate and use the management functions of APs. To deploy APs effectively and ensure trouble-free operation, you should first read the relevant sections in this guide so that you are familiar with all software features.
  • Page 4 How to Use This Guide Conventions The following conventions are used throughout this guide to show information: Note: Emphasizes important information or calls your attention to related features or instructions. Caution: Alerts you to a potential hazard that could cause loss of data, or damage the system or equipment.

  • Page 5: Table Of Contents

    Contents How to Use This Guide Contents Figures Tables Section I Getting Started 1 Introduction Configuration Options Connecting to the Web Interface LAN Port Connection AP Setup Wizard QR Code Onboarding Main Menu Dashboard Common Web Page Buttons Section II Web Configuration 2 Status Information General Status...
  • Page 6 Contents LAN Settings 4 Wireless Settings Radio Settings Physical Radio Settings Wireless Networks — General Settings Wireless Networks — Security Settings Wireless Networks — Network Settings Wireless Networks — Advanced Radio Settings VLAN Settings 5 System Settings System Settings Maintenance Displaying System Logs Downloading the Diagnostics Log Rebooting the Access Point...

  • Page 7: Figures

    Figures Figure 1: Web Management Login Figure 2: Change Your Password Figure 3: Select Your Country Figure 4: Select Cloud Managed or Stand-Alone Figure 5: Wireless Network Setup Figure 6: Advanced Setup Figure 7: Scanning the AP QR Code Figure 8: ecCLOUD Login Page Figure 9: ecCLOUD Device Registration Figure 10: The Dashboard Figure 11: Saving Configuration Changes...
  • Page 8 Figures Figure 30: Advanced Radio Settings Figure 31: Configuring VLANs Figure 32: System Settings Figure 33: Maintenance Figure 34: System Log Figure 35: Rebooting the Access Point Figure 36: Resetting to Defaults Figure 37: Restoring Configuration Settings Figure 38: Upgrading Firmware Figure 39: User Accounts Figure 40: SSH Settings Figure 41: NTP Settings...

  • Page 9: Tables

    Tables Table 1: Troubleshooting Chart – 9 –...

  • Page 10: Section I

    Section I Getting Started This section provides an overview of the access point, and introduces some basic concepts about wireless networking. It also describes the basic settings required to access the management interface. This section includes these chapters: ■ “Introduction” on page 11 –...

  • Page 11: Introduction

    Introduction The access point (AP) runs software that includes a network management agent. The agent offers a variety of management options, including a web-based interface. The AP can also be accessed through Secure Shell (SSH) for configuration using a command line interface (CLI). Note: This manual describes the configuration interface for stand-alone mode.

  • Page 12: Configuration Options

    Chapter 1 | Introduction Configuration Options Configuration Options The access point’s web agent allows you to configure AP parameters, monitor wireless connections, and display statistics using a standard web browser. The AP’s web management interface can be accessed from any computer attached to the network.

  • Page 13: Lan Port Connection

    Chapter 1 | Introduction Connecting to the Web Interface LAN Port Connection When connecting to the web management interface through one of the AP’s LAN ports, the AP has a default management IP address of 192.168.2.1 and a subnet mask of 255.255.255.0. Therefore, you must set your PC IP address to be on the same subnet as the AP (that is, the PC and AP addresses must both start with192.168.2.x).

  • Page 14: Ap Setup Wizard

    Chapter 1 | Introduction AP Setup Wizard AP Setup Wizard The Setup Wizard is designed to help you configure the basic settings required to get the AP up and running. Step 1 Change Your Password — Set a new password for management access to the AP (the default user name is “admin”...

  • Page 15: Figure 3: Select Your Country

    Chapter 1 | Introduction AP Setup Wizard Step 2 Select Your Country — Select the access point’s country of operation from the drop-down menu. You must set the AP’s country code to be sure that the radios operate according to permitted local regulations. That is, setting the country code restricts operation of the AP to the radio channels and transmit power levels permitted for wireless networks in the specified country.

  • Page 16: Figure 4: Select Cloud Managed Or Stand-Alone

    Chapter 1 | Introduction AP Setup Wizard Step 3 Select to Cloud Manage AP or Stand-Alone — To manage the AP using the Edgecore ecCLOUD controller, select “Yes, I will manage this device with the Edge- core Networks Cloud controller,” and then click “Done.” Otherwise, select “No, I will be operating this device in stand-alone mode”...

  • Page 17: Figure 5: Wireless Network Setup

    Chapter 1 | Introduction AP Setup Wizard Step 4 Wireless Network Setup — If you select to manage the AP in stand-alone mode, you can continue to configure the default wireless network. Figure 5: Wireless Network Setup The default wireless network name consists of the AP model and its serial number, and there is a default wireless password.

  • Page 18: Figure 6: Advanced Setup

    Chapter 1 | Introduction AP Setup Wizard Step 5 Advanced Setup — For AP stand-alone mode, you also have the option to enable the Advanced Setup option and configure the IP address mode used to provide an IP address for the Internet access port. Figure 6: Advanced Setup The default IP Address Mode is DHCP and other options include Static IP and PPPoE.

  • Page 19: Qr Code Onboarding

    Chapter 1 | Introduction QR Code Onboarding QR Code Onboarding For quick set up and registration of your AP with the ecCLOUD controller, you can scan the QR code on the AP using a phone. Follow these steps: Power on the AP . Connect the AP to the Internet.

  • Page 20: Figure 8: Eccloud Login Page

    Chapter 1 | Introduction QR Code Onboarding Wait about two minutes for the AP configuration to update, and then connect to the wireless network name configured in the Setup Wizard. The browser is then redirected to the login page of the AP (see Figure 1 on page 13).

  • Page 21: Main Menu

    Chapter 1 | Introduction Main Menu If you do not have an ecCLOUD account, tap “I want to register” and set up an account. Create a cloud and site before confirming the regulatory country. After tapping “Next,” the AP is then automatically registered for cloud management.

  • Page 22: Common Web Page Buttons

    Chapter 1 | Introduction Main Menu Figure 10: The Dashboard Common Web Page The list below describes the common buttons found on many of the web management pages: Buttons ■ Save – Applies the new parameters and saves them to temporary RAM memory.

  • Page 23: Web Configuration

    Section II Web Configuration This section provides details on configuring the access point using the web browser interface. This section includes these chapters: ■ “Status Information” on page 24 ■ “Network Settings” on page 31 ■ “Wireless Settings” on page 40 ■...

  • Page 24: Status Information

    Status Information The Dashboard displays information on the current system configuration, including Internet status, local network settings, and wireless radio status. This chapter includes the following sections: ■ “General Status” on page 25 ■ “Network Status” on page 26 ■ “Wireless Status”...

  • Page 25: General Status

    Chapter 2 | Status Information General Status General Status The General Status section shows descriptive information about the AP . Figure 12: General Status Information The following items are displayed in the “Internet Info” section: ■ Internet Status — Shows whether or not the Internet connection is up. ■...

  • Page 26: Network Status

    Chapter 2 | Status Information Network Status ■ Serial Number — The serial number of the physical access point. ■ System MAC — The system MAC address of the access point. ■ MTU — The maximum transmission unit for packets sent on the network. ■...

  • Page 27: Figure 14: Active Dhcp Leases And The Arp Table

    Chapter 2 | Status Information Network Status Figure 14: Active DHCP Leases and the ARP Table – 27 –...

  • Page 28: Wireless Status

    Chapter 2 | Status Information Wireless Status Wireless Status The Wireless Status section shows information about the radio settings and associated clients. Figure 15: Wireless Status The following items are displayed in this section: ■ Wireless Radio 5 GHz/2.4 GHz — Indicates the 2.4 GHz or 5 GHz wireless interface.
  • Page 29 Chapter 2 | Status Information Wireless Status Radio Status — Shows if the wireless interface is enabled or disabled. ■ IEEE Mode — The 802.11 wireless LAN standards supported by the AP . ■ Op Mode — Shows if the wireless interface is configured to operate in an ■...
  • Page 30 Chapter 2 | Status Information Wireless Status Client RX Rate — The data receive rate from the wireless client. ■ TX — The number of bytes transmitted to the wireless client. ■ RX — The number of bytes received from the wireless client. ■...

  • Page 31: Network Settings

    Network Settings This chapter describes basic network settings on the access point. It includes the following sections: ■ “Internet Settings” on page 32 ■ “Ethernet Settings” on page 35 ■ “LAN Settings” on page 38 – 31 –...

  • Page 32: Internet Settings

    Chapter 3 | Network Settings Internet Settings Internet Settings The Internet Settings page configures the basic Internet settings for the AP , such as the source port, IP aliases, as well as the host name and maximum MTU size. Figure 16: Internet Settings The following items are displayed on this page: ■...

  • Page 33: Figure 17: Ip Address Mode - Static Ip

    Chapter 3 | Network Settings Internet Settings Figure 17: IP Address Mode – Static IP Static IP — To configure a static IP address for the selected Ethernet ■ interface, the following items must be specified. IP Address — Specifies an IP address for the access point. Valid IP ■...

  • Page 34: Figure 18: Ip Address Mode - Pppoe

    Chapter 3 | Network Settings Internet Settings Figure 18: IP Address Mode – PPPoE PPPoE — To obtain an IP address for the selected Ethernet interface using ■ PPPoE, the following items must be specified. Service Name — The service name assigned for the PPPoE ■...

  • Page 35: Ipv6 Settings

    Chapter 3 | Network Settings Ethernet Settings IPv6 Settings Figure 19: IPv6 Settings – Static IP ■ IP Address Mode — The method used to provide an IPv6 address for the Internet access port. (Default: DHCP; Options: DHCP , Static IP) DHCP —...

  • Page 36: Figure 20: Ethernet Settings - Internet Source

    Chapter 3 | Network Settings Ethernet Settings ■ Ethernet Port #2 — Shows the status of the LAN Ethernet port 2. Figure 20: Ethernet Settings – Internet Source The following status message is displayed if an interface is set as the Internet source: ■...

  • Page 37: Figure 22: Bridge To Internet

    Chapter 3 | Network Settings Ethernet Settings Figure 22: Bridge to Internet Route to Internet — Configures an interface to be a member of the LAN. ■ Traffic from this interface is routed across the access point and out through an interface which is bridged directly to the Internet.

  • Page 38: Lan Settings

    Chapter 3 | Network Settings LAN Settings LAN Settings The LAN Settings page configures the LAN settings for the local network, including IP interface setting, DHCP server settings, STP administrative status, and Smart Isolation status. Figure 24: Network – LAN Settings The following items are displayed on this page: ■...
  • Page 39 Chapter 3 | Network Settings LAN Settings ■ STP — Enables or disables processing of Spanning Tree Protocol messages. (Default: Disabled) ■ Smart Isolation — Enables network traffic to be restricted to the specified network: Disable (full access) — There is no traffic isolation. Clients can access the ■...

  • Page 40: Wireless Settings

    Wireless Settings This chapter describes the wireless settings on the access point. It includes the following sections: ■ “Radio Settings” on page 41 ■ “VLAN Settings” on page 49 – 40 –...

  • Page 41: Radio Settings

    Chapter 4 | Wireless Settings Radio Settings Radio Settings The IEEE 802.11 wireless interfaces include configuration options for radio signal characteristics and wireless security features. The access point can operate in several radio modes, 802.11b+g+n/ax (2.4 GHz) or 802.11a/a+n/ac+a+n/ax (5 GHz). Note that the dual-band access points can operate at 2.4 GHz and 5 GHz at the same time.

  • Page 42: Figure 26: Physical Settings For Radio 2.4 Ghz

    Chapter 4 | Wireless Settings Radio Settings Figure 26: Physical Settings for Radio 2.4 GHz The following items are displayed on this page: ■ Status — Enables or disables the wireless service on this interface. ■ Mode — Selects the mode in which the AP will function. Access Point (Auto-WDS) —...

  • Page 43: Wireless Networks - General Settings

    Chapter 4 | Wireless Settings Radio Settings 80MHz — For 802.11ac+a+n and 802.11ax ■ ■ Channel — The radio channel that the access point uses to communicate with wireless clients. When multiple access points are deployed in the same area, set the channel on neighboring access points at least five channels apart to avoid interference with each other.

  • Page 44: Wireless Networks - Security Settings

    Chapter 4 | Wireless Settings Radio Settings clients to dynamically discover and roam between WLANs. This feature also makes it easier for hackers to break into your home network. Because SSIDs are not encrypted, it is easy to grab one by snooping the WLAN looking for SSID broadcast messages coming from the AP .
  • Page 45 Chapter 4 | Wireless Settings Radio Settings same TKIP packet encryption and key management as WPA in the enterprise, providing a robust and manageable alternative for small networks. Encryption — Data encryption uses one of the following methods: ■ CCMP (AES) — AES-CCMP is used as the multicast encryption ■...
  • Page 46 Chapter 4 | Wireless Settings Radio Settings scope of this guide, refer to the documentation provided with the RADIUS server software. Radius Auth Server — Specifies the IP address or host name of the ■ RADIUS authentication server. Radius Auth Port — The UDP port number used by the RADIUS server ■...
  • Page 47 Chapter 4 | Wireless Settings Radio Settings WPA2-EAP — WPA was introduced as an interim solution for the ■ vulnerability of WEP pending the ratification of the IEEE 802.11i wireless security standard. In effect, the WPA security features are a subset of the 802.11i standard.

  • Page 48: Wireless Networks - Network Settings

    Chapter 4 | Wireless Settings Radio Settings Wireless Networks — Figure 29: Wireless Network Settings Network Settings The following items are displayed in this section of the Wireless Settings page: ■ Network Behavior — One of the following connection methods must be specified.

  • Page 49: Wireless Networks - Advanced Radio Settings

    Chapter 4 | Wireless Settings VLAN Settings Wireless Networks — Figure 30: Advanced Radio Settings Advanced Radio Settings The following items are displayed in this section of the Wireless Settings page: ■ Tx Power — Adjusts the power of the radio signals transmitted from the access point.

  • Page 50: Figure 31: Configuring Vlans

    Chapter 4 | Wireless Settings VLAN Settings ■ Network IP range conflict detection and resolution — The AP has two built-in local networks - one “main” network, and the more secure “guest” network. By default, the subnet ranges of these networks is set to 192.168.2.1 and 192.168.3.1, respectively.

  • Page 51: System Settings

    System Settings This chapter describes maintenance settings on the access point. It includes the following sections: ■ “System Settings” on page 52 ■ “Maintenance” on page 53 ■ “User Accounts” on page 55 ■ “Services” on page 56 ■ “Diagnostics” on page 58 –...

  • Page 52: System Settings

    ■ ■ Hostname — An alias for the AP , enabling the device to be uniquely identified on the network. (Default: EAP101; Range: 0-50 characters) ■ Local Time — The local time, given as day of week, month, time, year.

  • Page 53: Maintenance

    Chapter 5 | System Settings Maintenance Maintenance The Maintenance page supports general maintenance tasks including displaying the system log, downloading a diagnostics log, rebooting the device, restoring factory defaults, backing up or restoring configuration settings, and upgrading firmware. Figure 33: Maintenance Displaying The access point saves event and error messages to a local system log database.

  • Page 54: Downloading The Diagnostics Log

    The Backup function allows you to back up the access point’s configuration to a management workstation. In Windows, a GNU Zip (*.tar.gz) file will be stored in the Configuration Downloads folder. This is a sample file name: backup-EAP101-2021-02-09.tar.gz Settings – 54 –...

  • Page 55: Restoring Configuration Settings

    Chapter 5 | System Settings User Accounts Restoring The Restore page allows you to upload configuration settings from a management workstation. The specified file must be one that was previously backed up from the Configuration access point. Settings Figure 37: Restoring Configuration Settings Upgrading Firmware You can upgrade new access point software from a local file on the management workstation.

  • Page 56: Services

    Chapter 5 | System Settings Services The following items are displayed on this page: ■ Enabled — Click to enable or disable the user account. ■ Username — The name of the user. (Range: 1-32 ASCII characters, no special characters) ■...

  • Page 57: Network Time

    Chapter 5 | System Settings Services Network Time Network Time Protocol (NTP) allows the access point to set its internal clock based on periodic updates from a time server (SNTP or NTP). Maintaining an accurate time on the access point enables the system log to record meaningful dates and times for event entries.

  • Page 58: Ibeacon

    Chapter 5 | System Settings Diagnostics iBeacon The AP supports the iBeacon standard based on Bluetooth Low Energy (BLE). Devices with BLE Beacons can provide location-based services to BLE clients, such as phones, that can recognize the beacon advertisements, extract the provided information, and then take actions based on the content.

  • Page 59: Appendices

    Section III Appendices This section provides additional information and includes these items: ■ “Troubleshooting” on page 60 – 59 –...

  • Page 60: A Troubleshooting

    Troubleshooting Problems Accessing the Management Interface Table 1: Troubleshooting Chart Symptom Action Cannot connect using a ◆ Be sure the AP is powered up. web browser ◆ Check network cabling between the management station and the AP . ◆ Check that you have a valid network connection to the AP and that intermediate switch ports have not been disabled.
  • Page 61 Chapter A | Troubleshooting Using System Logs Contact Edgecore and send a detailed description of the problem, along with all of the information mentioned in the above steps. – 61 –...

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