Printing Problems - Lexmark MB2770 User Manual

Troubleshooting
Jammed pages are not reprinted
Action
a
From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b
Select On or Auto.
c
Apply the changes.
Are the jammed pages reprinted?

Printing problems

Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
200
customer
to