Sunrise Medical Quickie Q50R User Manual
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Sunrise Medical Quickie Q50R User Manual

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User manual
Model: Q50R
Po w e re d
w h e e l c h a i r

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Nathan
March 5, 2025

Charger has a flashing red light and not getting any charge to the battery

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1 comments:
Mr. Anderson
May 14, 2025

A flashing red light on the Sunrise Medical Q50R charger indicates that the battery is insufficient and needs to be charged immediately.

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cheryl Holmes
June 6, 2025

I have been given Quickie Q50R wheeelchair and it is not working. The battery when plugged in shows an orange and green light and I have charged it for 24 hours and it is still the same. Prior to this the wheelchair was not used for several months

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Summary of Contents for Sunrise Medical Quickie Q50R

  • Page 1 User manual Model: Q50R Po w e re d w h e e l c h a i r...
  • Page 2 3.Anti-rolling wheel （Removable） 4. Toolbox After receiving the product, you need to check whether the part is missing or damaged according to the above picture. If you have any questions, please contact with Sunrise Medical or the dealer in time.
  • Page 3 2. Installation steps Step1 Unfold frame ake the Power wheelchair out of the box and pull the backrest back in the direction shown until it is fully extended.
  • Page 4 Step2 Buckle up Flip the lock down and press it firmly into the lock pin. Check for firmness. Step3 Brake lever switch Turn the brake handle to the Drive Mode. For details, please refer to 4. Instruction Manual-2. Electromagnetic Brake Handle.
  • Page 5 Step4 Install the controller Remove the controller and place it in the corresponding position as shown in the figure. Step5 Install anti-roll tube Pull out the C-shaped buckle, insert the anti-tilt pipe according to the direction shown in the figure, align the corresponding holes on the frame, and then insert the C-shaped buckle to check whether it is secure.
  • Page 6 Warranty can only be taken on if the product is used under the specified conditions and for the intended purposes. The intended lifetime of the wheelchair is 5 years. Please DO NOT use or fit any 3rd party components to the wheelchair unless they are officially approved by Sunrise Medical. NOTE: General user advice.
  • Page 7 B4Me product is read and understood, before the product is first used. Sunrise Medical also recommends that the user information is not discarded after reading it, but it is kept safely stored for future reference.
  • Page 8 • Neurological disabilities (e.g. MS, Parkinson…) • Illnesses such as heart and circulation deficiencies, disturbance of equilibrium or cachexia as well as for elderly people who still have the strength in the upper body. • Persons who are mentally and physically able to control an input device to operate the chair and its functions in a safe way. When considering provision, please also note the body size, weight including the distribution of body weight, the user’s physical and psychological constitution, the age of the user, their living conditions and their environment.
  • Page 9 INTCO declares under its sole responsibility that this product is a Class 1 device, and that it complies with the requirements of the EU Medical Device Regulation (EU) MDR 2017/745. The serial number and other important information can be found on the nameplate located on the left side of the product frame.
  • Page 10 Q50R Features As part of a continuous product improvement initiative, INTCO reserves the right to change specifications and model without notice. In addition, some functions and options available are not compatible with all chair configurations. All following dimensions are approximate and subject to change.

  • Page 11: Table Of Contents

    Contents 1.0 Safety ................................11 2.0 Product description ............................ 19 3.0 Use Instruction ............................24 4.0 Transport ..............................38 5.0 Maintenance & cleaning ..........................39 6.0 Machine Fault Repair Guide ........................44 7.0 EMC Guidelines…………………………………………………………………………………………………………………………………….51 8.0 Disposal ..............................55 9.0 Service advice-service history……………………………………………………………………………………………………………… 56 10.0 Guarantee …………………………………………………………………………………………………………………………………………...

  • Page 12: Safety

    The user must practice using the product under the supervision of trained personnel. Here are some safety tips to help users use this product safely. Sunrise Medical recommends that you check whether the wheelchair works smoothly and safely before each use. For detailed information on how to...
  • Page 13 The maximum weight capacity of this product is 136KG. Warning! Sunrise Medical will not be responsible for personal injury and vehicle damage caused by overweight. Slope information: Some buildings have slopes, some slopes may also include a turn. Negotiating a turn on a slope requires you to have good skills in using this product.
  • Page 14 Warning! When climbing a hill, you must drive straight up the inclined surface, which will greatly reduce the possibility of overturning. When climbing a hill, be sure to watch out for extreme heights. Do NOT drive backwards when going uphill or downhill, this could lead to personal injury. The safe climbing angle of our wheelchair is 8 °, see Figure 1-1 and Figure 1-2.
  • Page 15  Avoid driving on wet grass, tyres may slip  Avoid driving on soft gravel and beaches If you are unsure about the condition of the surface, try to avoid driving on it. Manual mode: This product is equipped with a Free-wheel Mode that allows an attendant to manually push the wheelchair.
  • Page 16 Fixed obstacles (stairs, curbs, etc.)： Warning！ Do not attempt to drive backwards over any steps, curbs, or other obstacles, as this could tip the product over and cause injury. Roads and parking: Warning！ It is forbidden to drive this product in the motorway. You must know that it is not easy to be seen by others when you are sit in a wheelchair.
  • Page 17 Your wheelchair may be affected by mobile phones or other transmitting antennas during use Within range, your wheelchair use may be affected by them. Do not use a high-power handheld radio transmitter or receiver when the power switch is on. Use personal communications devices such as mobile phone should use qualified products (note: such qualified electronic products are according to the relevant standard tests and conform to the requirements of the electromagnetic compatibility, not interfering the normal work of this wheelchair)
  • Page 18 Make sure the armrests are turned up or the footplates are turned up. This will help your feet not touch the footplate. Warning！ Before getting on or off the Power wheelchair, you must ensure that the power is turned off. Otherwise, you may run into the wheelchair and cause serious personal injury.
  • Page 19 Use restrictions: Wheelchairs are prohibited in the following cases:  Users do not have the physical strength, intelligence or strain force to operate the power wheelchair safely.  Persons with visual or intellectual disabilities, please seek advices from a medical care professional. ...

  • Page 20: Product Description

    Registered address： NO.77 Yandunshan Road, Dagang Zhenjiang, Jiangsu Province 212132 P.R. China Production address：NO.77 Yandunshan Road, Dagang Zhenjiang, Jiangsu Province 212132 P.R. China Distributor：Sunrise Medical EC Representative：Sunrise Medical GmbH Main structure： This product consists of two parts: the electrical part and the wheelchair main body. The electrical part includes motor, battery box, controller and charger.
  • Page 21 Power Wheelchair Nameplate...
  • Page 22 Symbols on the nameplate represent the meaning as below: : CE safety certification mark : Read the manual IPX4: waterproof level : Electronic waste identification : Type B applied part Type B applied part ： Controller : Pay attention to safety mark The equipment must be disposed of in accordance with local environmental regulations at the end of its service life.
  • Page 23 ISO 7176-15 Comments Specification sheets (EN 12184 & Overall length (with legrest) 1030mm Overall width 600mm ISO 7176-15) Folded length 800mm Maximum occupant mass: Q50R 136kg user. Folded height 640mm 400mm Total mass (w/batteries) 37.5 kg The wheelchair Q50R conforms to the Mass of the heaviest part 5.5kg Battery...
  • Page 24 Backrest height 550mm Cushion removed Footrest to seat distance 400mm Leg to seat surface angle 100.5° Armrest to seat distance 280mm Cushion removed Minimum turning radius 609mm EN 12184 Comments Maximum height of kerb safely descend 50mm Minimum width of corridor 1100mm Minimum ground clearance 80mm...

  • Page 25: Use Instruction

    3.0 Use Instruction The operation steps of driving wheelchair are as follows: 1 Ensure the wheelchair is in Drive Mode 2. Turn on the power. 3. Adjust the speed. 4. Operate the controller handle as follows: Wheelchair’s motion mode The operation method for joystick Forward Push the joystick forward.
  • Page 26 1.Controller Controller composition With the controller, you can operate product. controller control wheelchair, detect the battery level, control the working status and the status of the electronic system. The controller includes: 1. Joystick; 2. Key panel; 3. Charging interface; 4. Power line connector; 5.
  • Page 27 Warning！ If your wheelchair moves accidentally, release the lever immediately and the wheelchair will stop by itself. On / off button The on / off button is used to turn the controller on and off. Warning！ Do not use the on / off key to stop the wheelchair unless it is in an emergency, as this will cause the wheelchair to stop suddenly.
  • Page 28 Tips！ If the above still occurs, contact your dealer. Speed indicators The speed indicator displays the maximum speed of the current setting. The right LED light indicates the current maximum speed setting. The speed limit mode refers to the maximum speed limit to a certain value set by the program.
  • Page 29 Charging Port Use a separate charger to charge the wheelchair through the three-hole XLR socket on the front of the controller. Controller connection Warning! Incorrect connections will cause damage to the controller, charger, and connectors. 2.Battery The battery is fixed in the middle and rear part of the product, and has a power output port, an overload protector, and a charging hole.
  • Page 30 Battery case disassembly： 1. Un-plug the power connector 2. Pull the lock pin at one end outward, and release it after rotating a certain angle, so that it is in the normally open position 3. Grasp the handle of the battery case, and at the same time pull open the lock pin at the other end to remove the battery case Install the battery case：...
  • Page 31 3. Align the mounting holes on the battery case with the lock pins on the frame, insert the lock pins, and check that they are secure. 3.Electromagnetic brake For convenience, this product is equipped with two modes: Free-wheel Mode and Drive Mode. Manual mode and electric mode: 1.
  • Page 32 Warning！ When on an inclined surface, it is prohibited to set this product in free-wheel mode, otherwise the wheelchair will slide uncontrollably and cause personal injury. Warning！Please keep in mind that when this product is in free-wheel mode, the brake system is disengaged, and this mode is prohibited when downhill.
  • Page 33 5．Anti-tips: The anti-tips are designed to enhance the stability of the wheelchair. This will reduce the possibility of a wheelchair overturning during uphill. The anti-tips has three positions adjustable, as shown in the figure below, positions 1, 2, 3 Position 1: When folding the wheelchair, adjust the anti-roll wheel to position 1 for easy folding Warning！In position 1 the Anti-tip does NOT function as an anti-tip.
  • Page 34 6．Armrest In order to facilitate the user to move the wheelchair up and down from the side, the Q50R's armrest can be easily turned backwards. The specific operation method is as follows: 1. Turn the switch down to unlock it. At this time, the armrest can be lifted up and turned back. 2.
  • Page 35 7．Charging Charging steps 1. Park this product in a place with a standard electrical power socket nearby, confirm that the controller is turned off and that this product is in drive mode; 2. Connect the three-pin XLR plug of the charger to the three-hole socket of the controller; 3.
  • Page 36 8. Transfer When transferring between wheelchair and other seats, please turn off the power first. The wheelchair may sideslip under stress during the transfer. Make sure the precautionary measure must be taken in case of personal injury. Attn.: For those users who are able to move and have upper body strength, this action could be done independently.
  • Page 37 9. Fold Folding the wheelchair can make better use of space and is convenient for storage and transportation. The specific methods are as follows: 1. Adjust the anti-tips to position 1 (refer to 5. Anti-tip) 2. Open buckle 3. Fold the wheelchair...

  • Page 39: Transport

    4.0 Transport The Q50R is not approved to be used as an occupant seat in a vehicle. Therefore the user cannot be transported in a vehicle whilst seated in the wheelchair. Although this product is equipped with a lap belt, it is not designed for car transportation.

  • Page 40: Maintenance & Cleaning

    5.0 Maintenance & cleaning This product is Power wheelchair that requires regular maintenance. Maintenance is very important, and if you follow the maintenance inspection instructions in this section, you can use this product easily and happily for years. You can do some routine checks yourself, while others are assisted by your dealer. For questions regarding maintenance or operation of this product, please contact the distributor of this product.
  • Page 41 4、When the lights of the battery status meter are all on, the battery has sufficient power and the controller and electrical system work normally; 5、If the red light on the battery status table flashes slowly, it indicates that the battery is low and needs to be charged, but the controller and electrical system work normally;...
  • Page 42 Product check Daily check: Turn off the controller, check the joystick, make sure it is not bent and broken, and make sure it returns to its original position when you release it. To check whether the rubber base of the joystick is damaged, you only need to visually inspect the base, do not handle or repair it.
  • Page 43 Monthly check： 1. Check the wear of the front wheels and drive wheels. If maintenance is required, please contact your dealer; 2. Check the front fork for wear and looseness. This may indicate the need for adjustment or the bearing needs to be replaced. Please contact the dealer for repair or replacement; 3.
  • Page 44 Storage This product should be stored in a cool and dry environment. Do not store it at the extreme temperature. If it cannot be stored under the above conditions, it may cause rust in the wheelchair and damage the electrical system. Storage conditions：temperature ：-40℃~+65℃；Relative humidity：≤80%； Atmospheric pressure：86kPa~106kPa\ Warning! For long-term storage, unplug the battery power! Cleaning...

  • Page 45: Machine Fault Repair Guide

    6.0 Machine Fault Repair Guide Number of Method Phenomenon Possible Causes Solution replacemen obtaining t parts A: Battery charging time Contact an A: Charge the battery overnight is short B: Batteryx1 authorized Short driving or ensure it is charged for 8 B: The battery is aging reseller distance...
  • Page 46 wire, plug, internal wiring Batteryx1 Contact an Battery Check the battery for a short authorized charging The battery is damaged circuit. Replace the battery if reseller current is too necessary. Intco large purchase charge A: Replace the battery. A： Batteryx1 Contact an A: The battery is aging indicator...
  • Page 47 recharging, showing battery A: Turn the motor wrench to the A：/ Contact an A: power wheelchair in power position. B：/ authorized manual mode B: The battery is charged. C：/ reseller Wheelchairs B: The battery needs to C: Unplug the charger plug. D：/ Intco can't drive...
  • Page 48 wrenches maintenance. reseller manual position B: Move the motor wrench Intco brake to the electric gear. purchase Please contact your Contact an A: Circuit failure dealer/manufacturer authorized Controller error controller maintenance. reseller or no response program is incorrect controller Intco reprogrammed.
  • Page 49 power Contact an Check if the battery is normal. indicator is not authorized Otherwise, contact your displayed even A: Circuit failure reseller dealer/manufacturer after Intco service. recharging purchase Note: If the wheelchair needs to be replaced or disassembled, please consult the local authorized dealer or Intco for disposal.
  • Page 50 Times Diagnosis Solution The battery needs charging or there is a bad Check the connections to the battery. connection to the battery. If the connections are good, try charging the battery. The left hand motor has a bad connection. Check the connections to the left hand motor.
  • Page 51 Make sure the controller connections are secure. A excessive voltage has been applied to the This is usually controller. caused by a poor battery connection. Check the battery connections. Other situations where a dealer's service is required: * Excessive noise from the motor * Severe cracks or ruptures in the joints * Unable to run * Tire wear and tear...

  • Page 52: Emc Guidelines

    7.0 EMC Guidelines Safety: Electromagnetic radiation The standard version of your Power wheelchair has been tested on the applicable requirements with respect to electromagnetic radiation (EMC) 7176-21 requirements. In spite of these tests it cannot be excluded that electromagnetic radiation may have an influence on the wheelchair, For example: Mobile telephony Large-scale medical apparatus Other sources of electromagnetic radiation...
  • Page 53 Below cables information are provided for EMC reference. Max. cable length, Cable Number Cable classification Shielded/unshielded AC Power Line 1.7m Unshielded 1 Set AC Power DC Power Line 1.15m Unshielded 1 Set DC Power Important information regarding Electro Magnetic Compatibility (EMC) POWER WHEELCHAIR needs special precautions regarding EMC and put into service according to the EMC information provided in the user manual;...
  • Page 54 The use of accessories, and cables other than those specified by JIANGSU INTCO, with the exception of accessories and cables sold by JIANGSU INTCO of POWER WHEELCHAIR as replacement parts for internal components, may result in increased EMISSIONS or decreased IMMUNITY of the POWER WHEELCHAIR.
  • Page 55 EMI Compliance Table Table 4– Input a.c. power Port Immunity test levels Phenomenon Basic EMC standard Home healthcare environment Electrical fast ±2 kV IEC 61000-4-4 transients/burst 100kHz repetition frequency Surges IEC 61000-4-5 ±0.5 kV, ±1 kV Line-to-line Conducted 3V, 0.15MHz-80MHz disturbances 6V in ISM bands and and amateur radio bands between IEC 61000-4-6...

  • Page 56: Disposal

    Electrical circuit diagram 8.0 Disposal The symbols below mean that in accordance with local laws and regulations your product should be disposed of separately from household waste. When this product reaches the end of its life, take it to the local collection point designated by local authorities.

  • Page 57: Service Advice-Service History

    This section is designed to assist you in keeping a record of any service and repairs to your wheelchair. The service Agent will complete this section and return the manual to you. NOTE: Please contact your local Sunrise medical approved servicing agent for any warranty, service or repair work required. Mode：...
  • Page 58 Parking brake Servicing Agents Only: Any parts required should be obtained from Sunrise Medical only either through our web site or by direct contact with our Customer Service or Service department. Do not used unauthorized parts or carry out unauthorized modifications.

  • Page 59: Guarantee

    2. To enforce the warranty, please contact Sunrise Medical Customer Service with the exact details of the nature of the difficulty. Should you be using the product outside the area covered by the Sunrise Medical customer...
  • Page 60 Repairs have been carried out, before our Customer Service has been informed of the circumstances. 6. This guarantee is subject to the law of the country in which the product was purchased from Sunrise Medical“ * Means the Sunrise Medical facility from which the product was purchased.
  • Page 64 JIANGSU INTCO MEDICAL PRODUCTS Co., Ltd SUNRISE MEDICAL GmbH No. 77, Yandunshan Road, Dagang Zhenjiang, Kahlbachring 2-4 Jiangsu Province China 69254 Malsch Germany Distribuido por / Distribuído por / Distributed by Importador / Importador/ Importer Sunrise Medical Sunrise Medical. S.L Thorns Road, Brierley Hill Polígono Bakiola 41, 48498, Arrankudiaga...

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