If you have any queries about the use, maintenance or safety of your seating system, please contact your local approved 1.0 Introduction ............3 Sunrise Medical service agent. If you do not know of an approved dealer in your area or have any other questions 1.1 This user manual ............3 please write or telephone your local Sunrise Medical office 1.2 Identification of the product ........
1.0 Introduction 1.1 This user manual This manual contains the instructions for repairs and general maintenance of the Q300M Mini, Q400M and Q500M Base. Mechanics who do repairs on this wheelchair base must be well trained and familiar with the repair methods and the maintenance of the seating wheelchair base.
1.2 Identification of the product The identification plate contains the following data: SN Barcode Model Type Date of Manufacture Serial Number Example Example: 2081701001 Q100R or Q200R Chassis Number - Match Chassis I.D. Plate For Q100R - 1R00001, 1R00002, etc For Q200R - 2R00001, 2R00002, etc 4 x R2 Max User Weight Max Axle Load Q100R = 125KG...
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Please use this example for Q300M Mini: Chair is transit tested? Yes - add statement “ISO7176-19:2008 Model Type No - leave blank Q300M Mini Date of Manufacture YYYY-MM-DD Serial Number Example Refer to EU 6.3.6 UDI Policy FIN Number Example 3M0000000 Max User Weight Max Axle Load 136KG 60/250/100KG Max Speed...
2.0 Safety 2.1 Personnel qualification Service technicians: • Repairs may only be carried out by trained and authorised service technicians. • During the execution of their work, they are at all times fully responsible for the fulfilment of locally applicable safety guidelines and standards.
Decals and instructions on the wheelchair The signs, symbols and instructions affixed to the wheelchair base comprise part of the safety facilities. They must never be covered or removed. They must remain present and clearly legible throughout the entire lifespan of the wheelchair base. Replace or repair all illegible or damaged signs, symbols and instructions immediately. Please contact your supplier for assistance. 2.3 Used decals on the wheelchair The signs, symbols and instructions affixed to the wheelchair base comprise part of the safety facilities.
3.0 Tools, parts and components 3.1 Tools The tools below are needed for various mechanical settings and maintenance: Quantity Description Size (mm) Screwdriver, flathead Ring spanner 10, 13, 15, 16, 17 Hex Key 1.5, 2.5, 3, 4, 5, 6, 10 Screwdriver, crosshead Gear puller Use only high-quality tools for the adjustment(s) described.
For a list of approved authorised dealers in your area please contact Sunrise Medical Service Centre. The contact details of your local Sunrise medical service centre can be found on the inside front cover of this booklet. National and International Website addresses are on the back cover.
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Daily checks Perform the daily check routine before driving: Checking wheels & tyres • Are the tyres sufficiently inflated (Chapter 8.2of the owner’s manual). Checking batteries • Before using your vehicle for the very first time, please charge your batteries for a period of 24 hours. •...
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• A complete inspection, safety check and service should be made by a Sunrise Medical authorised dealer at least once per year. • All fasteners must be replaced like for like using the correct length, tensile strength and materials.
5.2 Tyre maintenance and pressures 5.2.1 Tyre pressure CAUTION! If pneumatic tyres are fitted to your wheelchair it is important to regularly check the air pressure and for signs of wear. The maximum tyre pressures are listed in Section 8.3 of the owner’s manual, if in doubt check the markings on the side of the wheelchair tyre for guidance.
Maintenance & Inspection Schedule Daily check routine as described in chapter 5.1 of the owner’s manual Weekly check routine as described in chapter 8.1 of the owner’s manual Clean wheelchair upholstery & Seating system Complete inspection, safety check and service should be made by a Sunrise Medical authorised dealer. 5.3 Wheels & tyres maintenance To ensure that your wheelchair functions properly, it is essential that the tires are kept at the correct pressure. The correct tyre pressure is indicated on the side of the tyre.
The individual LED’s cannot be replaced. CAUTION! • We recommend the use of Sunrise Medical authorized spare parts only. • Be advised that all lighting circuits are electronically protected. In the event of a short circuit current will be limited to a safe level.
6.0 Service Instructions 6.1 Assembly, replacement and adjustment instructions Assembly, replacement and adjustment instructions The paragraphs 6.2 (Q300M Mini - Q400M - Q500M) cover illustrated assembly and replacement instructions. Every separate visual instruction is prefaced with: • Preparation remarks • Instructions •...
6.2 Assembling and replacement instructions - Q300M Mini - Q400M - Q500M Removal of castor wheel from castor fork Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the castor wheel from the castor fork. • Rebuild the wheelchair in reverse order once completed. Fig.
Removal of castor fork from castor arm Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the castor fork from the front or rear castor arm. •...
Removal of drive wheel from wheelchair base Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the drive wheel from the wheelchair base • Rebuild the wheelchair in reverse order once completed. Fig.
Removal of front castor arm from base Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the front castor arm from the wheelchair base. • Rebuild the wheelchair in reverse order once completed. •...
Removal of rear castor arm from base Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the rear castor arm from the wheelchair base. • Rebuild the wheelchair in reverse order once completed. •...
Removal of crash bracket from wheelchair base (Q400 M & Q500 M only) Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instructions for removing the crash bracket from the wheelchair base. • Rebuild the wheelchair in reverse order once completed. •...
Removal of suspension spring from suspension assembly Preparation Tools used (Q300M Mini only) Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the suspension spring from the suspension assembly •...
Removal of seat interface (Q300M Mini only) Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instructions for removing the crash bracket from the wheelchair base. • Rebuild the wheelchair in reverse order once completed. •...
Removal of front, side and rear shrouds (Q400 M & Q500 M only) Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the front, side and rear shrouds from the wheelchair. •...
To remove rear shroud Fig. 6.2.21 Fig. 6.2.21 4. Unscrew and remove 2 (D) bolts from the rear shroud Fig. 6.2.22 5. Remove rear shroud (E) Q300M Mini Only main shroud removal Fig. 6.2.22 Fig. 6.2.23 1. Pull and lift up the entire shroud (A) which is attached using Velcro Fig.
Removal of battery cover Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the battery cover. • Rebuild the wheelchair in reverse order once completed. • In order to complete this, you must first tilt the chair back. Fig.
Removal of motor and motor mount Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the motor and motor mount from the base. • Rebuild the wheelchair in reverse order once completed. •...
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Fig. 6.2.28 Fig. 6.2.28 3. Remove motor mount (D) from the motor (E) Q300M Mini - Q400 M - Q500 M Rev.B...
Removal of brake lever from 4-pole and 2-pole performance motors Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the brake lever from the motor. •...
Removal of brake lever from 2-pole standard motors Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the brake lever from the motor. • Rebuild the wheelchair in reverse order once completed. •...
Removal of brake from motor assembly Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for the brake from the motor assembly. • In order to complete this, you must first tilt back chair, remove the battery cover and electrically disconnect the power •...
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Fig. 6.2.38 Fig. 6.2.38 4. Remove brake (D) from the motor assembly NOTE: For the standard 2-pole motor (once the brake lever and main brake cover have been removed): 1. Disconnect electrical connector 2. Unscrew and remove 2 screws through the access holes in brake using the 3mm Hex Key 3.
Removal of motor brush Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the motor brush from the motor. • Rebuild the wheelchair in reverse order once completed. •...
Removal of motor hub Preparation Tools used Note! Switch off the wheelchair via remote control Instructions Note! Suitable work area required! • Follow the illustrated instruction for removing the motor hub from the base of the wheelchair. • Rebuild the wheelchair in reverse order once completed. •...
7.0 Trouble shooting If the Q300M Mini / Q400M / Q500M is not working or not working as it should, contact your supplier. Q300M Mini - Q400 M - Q500 M Rev.B...
* Means the Sunrise Medical facility from which the product was purchased. Additional Notes For Australia Only: For goods provided by Sunrise medical Pty Ltd in Australia, our goods come with a guarantee by Sunrise Medical that cannot be excluded under Australian Consumer Law.
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