ReSound KE461-DRWC User Manual page 50

Issue
No sound
Sound is distorted,
spluttering or weak?
Battery drains very
quickly.
Troubleshooting
50
Potential cause
Is the hearing aid turned on?
Is the hearing aid charged?
Is the receiver wire broken or the earmould
clogged?
Is your ear full of wax?
Is the receiver wire broken or the earmould
clogged?
Did you leave your hearing aid switched on
for long periods of time?
Is the hearing aid 3-4 years old?
Potential solution
Turn it on.
Charge the hearing aid.
(See the user manual for your charger.)
Consult your hearing care professional.
Visit your physician.
Consult your hearing care professional.
Always turn off your hearing aids when you
are not using them, e.g. during the night.
Visit your hearing care professional.