ReSound KE461-DRWC User Manual
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ReSound KE461-DRWC User Manual

ReSound KE461-DRWC User Manual

Receiver-in-the-ear hearing aids, rechargeable
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ReSound Receiver-In-The-Ear hearing aids, Rechargeable

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Summary of Contents for ReSound KE461-DRWC

  • Page 1 User guide ReSound Receiver-In-The-Ear hearing aids, Rechargeable...
  • Page 2 Hearing aid information Left hearing aid Right hearing aid Serial number Serial number Model number Model number Battery type £ Rechargeable Dome/ Closed dome Open dome Power dome £ Tulip dome £ RIE earmould earmould type £ Small £ Small £ Small £...

  • Page 3: Table Of Contents

    Table of Contents Introduction Your hearing aid Preparing your hearing aids for use Placing your hearing aids in your ears Removing your hearing aids from your ears Using your hearing aids Using a telephone Advanced options Wireless accessories Cleaning and caring for your hearing aids General warnings and precautions Hearing aid expectations Troubleshooting...

  • Page 5: Introduction

    Introduction Thank you for choosing our hearing aids. We recommend that you use your hearing aids every day. This way you will fully benefit from them. NOTE: Read this booklet carefully before you start using your hearing aids. Intended use Generic air-conduction hearing aids are wearable sound-amplifying devices intended to compensate for impaired hearing.
  • Page 6 This accessory is intended to be used by the same age group as the hearing aid. The accessory is intended to be used by lay persons. Introduction...

  • Page 7: Your Hearing Aid

    Your hearing aid 1. Receiver wire 2. Receiver 3. Dome (an open dome is shown) 4. Push button 5. LED 6. Microphone inlets 7. Left/right indicator 8. Serial number and model Your hearing aid...
  • Page 8 Tulip dome Closed dome Open dome Power dome Custom earmould The closed, open and power domes are available in different sizes. Tulip domes are one size. Domes are all light grey. Only use domes supplied by ReSound. Your hearing aid...

  • Page 9: Preparing Your Hearing Aids For Use

    Preparing your hearing aids for use Charging the hearing aids NOTE: We recommend that you fully charge your hearing aids before using them. Refer to the user guide for your hearing aid charger for a full instruction on how to use it. Battery warnings •...
  • Page 10 Do not attempt to charge your product with anything other than the AC adapter provided. The use of any other types may damage or destroy the product and could be dangerous. • For safety reasons, use only the charger supplied by ReSound. • Use of other chargers may invalidate any approval or warranty.
  • Page 11 1 longer tone You can check the battery status by placing the hearing aid in the hearing aid charger. (Premium charger only). You can also check the battery status in the ReSound Smart 3D™ app. Preparing your hearing aids for use...

  • Page 12: Placing Your Hearing Aids In Your Ears

    Placing your hearing aids in your ears How to tell left from right If you have two hearing aids, they may be programmed differently. One for your left ear, the other for your right. Do not swap them. Please pay attention to this when cleaning, storing and inserting the hearing aids.
  • Page 13 Inserting the receiver dome into your ear If your hearing aids have domes, follow these instructions: 1. Hang the hearing aid over 2. Hold the receiver wire 3. Push the dome far enough the top of your ear. where it bends and gently into your ear canal so that the place/push the receiver wire rests against your head.
  • Page 14 NOTE: To avoid whistling, ensure that the wire and dome fit correctly into your ear. If you continue to experience whistling, check the troubleshooting guide for other possible reasons and solutions. CAUTION: Never attempt to modify the shape of the receiver wire yourself. Sport lock If you lead an active life, your hearing aids may come loose.
  • Page 15 NOTE: Sport locks may become stiff, brittle or discoloured over time. Contact your hearing care professional for a replacement. Inserting earmoulds into your ears If your hearing aids have earmoulds, follow these instructions: 1. Hold the earmould 2. Slide the earmould into your ear 3.
  • Page 16 NOTE: When inserting an earmould, it may help to pull your ear up and outward with the opposite hand. CAUTION: Never attempt to modify the shape of the hearing aids, earmoulds, domes or receiver wires yourself. Placing your hearing aids in your ears...

  • Page 17: Removing Your Hearing Aids From Your Ears

    Removing your hearing aids from your ears Removing receiver domes from your ears If your hearing aids have domes, follow these instructions: 1. Lift the hearing aid off your ear. 2. Hold the receiver wire with your thumb and forefinger where it bends and pull the dome out of your ear canal.
  • Page 18 Removing earmoulds from your ears If your hearing aids have earmoulds, follow these instructions: 1. Lift the hearing aid from behind 2. Using your thumb and index finger, gently pull the your ear. Let it hang beside your earmould (not the hearing aid or the wire) loose from ear momentarily.

  • Page 19: Using Your Hearing Aids

    Using your hearing aids Turning your hearing aids on and off Once you have placed the hearing aids on your ears, you can turn them on. 1. To turn on: Press and hold the button for 5 seconds 2. To turn off: Press and hold the button for 5 seconds When the hearing aid turns on, the LED lights up.
  • Page 20 NOTE: If you do not want to use this function, ask your hearing care professional to deactivate it. The push button The push button gives access to the features that your hearing care professional and you decide to apply to your hearing aids. Per default, the push button allows you to use up to four different listening programs, and three wireless accessories programs.
  • Page 21 Some features are configurable during your fitting session. Ask your hearing care professional about the best settings for you. • For convenience, you may control your hearing aids from the ReSound Smart 3D™ app or the ReSound Remote Control 2. Using your hearing aids...
  • Page 22 The LED light indicator Your hearing aid communicates with both sound and light whenever you change programme or turn it on or off. Action Light Turn on: Press and hold the button for 5 seconds Flash Turn off: Press and hold the button for 5 seconds Flashes three times Enter flight mode (optional): Press and hold the button for 9 seconds Four times double flashes...

  • Page 23: Using A Telephone

    Using a telephone Your hearing aid allows you to use your telephone as you normally do. Finding the optimal position for holding the phone may require practice. The following suggestions may be helpful: 1. Hold the telephone up to your ear canal or hold it close to the hearing aid microphones as illustrated.
  • Page 24 Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility. Any degree of disturbance can be due to the nature of your particular mobile phone or of your wireless telephone service provider. NOTE: If you find it difficult to get a good result while using your mobile phone, your hearing care professional can give you advice on available wireless accessories to enhance listening capabilities.
  • Page 25 30 cm (12”) away from magnetically sensitive devices (e.g. pacemakers). Phone Now precautions • If you experience frequent signal loss or noise during calls, move the magnet to another place on the telephone receiver. • Only use magnets supplied by ReSound. Using a telephone...
  • Page 26 Use a recommended cleaning magnet. phone. agent. CAUTION: • If you experience frequent signal loss or noise during calls, move the Phone Now magnet to another place on the telephone receiver. • Only use magnets supplied by ReSound. Using a telephone...
  • Page 27 How to use Phone Now 1. Lift the telephone to your ear. 2. When you hear a short melody, the phone program is active. NOTE: • You may need to move the telephone receiver slightly to find the best position for a reliable Phone Now activation and a good hearing experience on the telephone.

  • Page 28: Advanced Options

    Advanced options ReSound Assist and ReSound Assist Live (optional) If you have signed up to use ReSound Assist available with your hearing aids, you can allow your hearing aids to be adjusted remotely without having to visit your hearing care professional.
  • Page 29 For optimum performance, make sure the hearing aids are connected to the ReSound Smart 3D™ app and placed close to the iPhone, iPad, iPod touch or the Android™ smartphone before applying the changes. This service only works if your smart device is connected to the Internet. Your hearing care professional will provide information regarding this option, and how it works with the ReSound Smart 3D™...
  • Page 30 • Install updates to keep the app working correctly. • The app must only be used with ReSound hearing aids for which they are intended, and ReSound takes no responsibility if the app is used with other hearing aids. •...
  • Page 31 • If your Bluetooth® enabled Android smartphone does not stream directly to your hearing aids, you can use our ReSound Phone Clip+ to answer the phone. Flight Mode (optional) Your hearing aids can be controlled from your smartphone or Remote Control – this option can be added by your hearing care professional.
  • Page 32 Activating wireless communication (exit Flight Mode) 1. Turn your hearing aid off and then on. 2. Wireless communication will be activated after 10 seconds. Advanced options...

  • Page 33: Wireless Accessories

    Please find the list of available wireless accessories below: • ReSound TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.
  • Page 34 • ReSound Multi Mic works like the ReSound Micro Mic but doubles as a table microphone, connects with loop and FM systems , and has a mini-jack input for streaming audio from a computer or music player. NOTE: • Ask your hearing care professional for more information on the range of ReSound wireless accessories.

  • Page 35: Cleaning And Caring For Your Hearing Aids

    Cleaning and caring for your hearing aids Care and maintenance Please follow the advice below to have the best user experience and to prolong the life of your hearing aids. 1. Keep your hearing aids dry and clean. 2. Wipe the hearing aids with a soft cloth after use to remove grease or moisture. 3.
  • Page 36 Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit is recommended.
  • Page 37 If the microphone inlets are clogged, gently brush across the microphone inlets with the brush. WARNING: Do not use force to press the bristles on the small brush into the inlets because the microphones may be damaged. CAUTION: Do not use alcohol or other solvents to clean your hearing aid, the protective coating will be damaged.
  • Page 38 If you suspect that you have a dome stuck in your ear, contact your hearing care professional. Only use original ReSound consumables, e.g. domes and wax filters. Open, closed and power domes The illustrations show an open dome, but the procedure is the same for all other domes. Follow these instructions to replace your domes.
  • Page 39 NOTE: Change the dome at least every three months. Ask your hearing care professional for advice. 1. Remove the used dome by pulling it off the 2. Push the new dome over the ribbed end of the receiver and discard. This may require a bit receiver.
  • Page 40 Tulip domes To change a tulip dome, follow these instructions: 1. Remove the used dome by 2. Push the largest petal back, pulling it off the receiver and then press the tulip dome over discard. This may require a bit of the ribbed end of the receiver.
  • Page 41 3. Check that the tulip dome is 4. Push the larger petal toward This illustration shows a securely mounted by verifying the receiver. cor- r ectly mounted tulip that the collar completely covers dome. Ensure the large the ribbed end of the receiver. petal is outside the small petal.
  • Page 42 Changing the wax filter The wax filter is located at the inward end of the receiver or custom earmould. The wax filter helps keep earwax away from the components of the hearing aid. You must replace it on a regular basis. Consult your hearing care professional for advice on how often you need to do this.
  • Page 43 Removing the old wax filter 1. Remove the dome from the 2. Open the wax filter case and take out one of the tools. receiver. Each tool has a small hook (removal tip) in one end and a new wax filter in the other. 3.
  • Page 44 Re-attach filter). ring is touching the sound your dome or a replacement outlet. dome. Only use original ReSound consumables, e.g. domes and wax filters. Cleaning and caring for your hearing aids...

  • Page 45: General Warnings And Precautions

    General warnings and precautions General warnings 1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid. 2.
  • Page 46 6. Hearing aids should be used only as prescribed by your hearing care professional. Incorrect use may result in sudden and permanent hearing loss. 7. Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing aids with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator.
  • Page 47 General precautions 1. When wireless function is activated, the device uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing aid away from the affected electronic device 2.

  • Page 48: Hearing Aid Expectations

    Hearing aid expectations • A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. • Consistent use of the hearing aid is recommended. In most cases, infrequent use does not permit you to get full benefit from it.

  • Page 49: Troubleshooting

    Troubleshooting Issue Potential cause Potential solution Feedback or Is your earmould or dome inserted correctly Re-insert it. "whistling" in your ear? Is the volume very loud? Reduce the volume. Is the receiver wire broken or is the Visit your hearing care professional. earmould clogged? Are you holding an object (e.g.
  • Page 50 Issue Potential cause Potential solution No sound Is the hearing aid turned on? Turn it on. Is the hearing aid charged? Charge the hearing aid. (See the user manual for your charger.) Is the receiver wire broken or the earmould Consult your hearing care professional.
  • Page 51 Issue Potential cause Potential solution Hearing aid is not Is the hearing aid sitting correctly in the Reinsert the hearing aid in the charger. (See charging charger? the user manual for your charger.) Plug the charger in to a power source.(See Is the hearing aid charger charged the user manual for your charger.) (Premium charger only) or plugged into a...
  • Page 52 FAQ on rechargeable batteries Question Answer How should I prepare a new battery? No preparation is required in a normal use situation. Simply charge your hearing aids as described in this user guide Can I damage a battery by incorrect use? Only if you expose it to extreme temperatures or excessive physical force Is it required to remove the hearing aids when...
  • Page 53 Question Answer Why do my hearing aids not turn on auto- If you leave your hearing aids in the charger for more than matically, although they have been in the charger 24 hours, the charger will go into standby mode and turn off for an extended period of time? the power of the hearing aids.

  • Page 54: Warnings To Hearing Aid Dispensers (Us Only)

      Warnings to Hearing Aid Dispensers (US only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid, if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: 1.
  • Page 55 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 56 programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician.

  • Page 57: Tinnitus Management

    Tinnitus Management Tinnitus Sound Generator module Your ReSound hearing aids include the Tinnitus Sound Generator (TSG) module. The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus. The TSG can generate sounds adjusted to your personal preference and your specific therapeutic needs as determined by your doctor, audiologist or hearing care professional.
  • Page 58 If deemed feasible by the hearing professional, subsequent fittings of the Tinnitus Sound Generator Module may be performed remotely and in real time while having live communication via live audio, video and chat on the user's dedicated app. User instructions for the TSG module Description of the device The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus management programs to relieve suffering from tinnitus.
  • Page 59 Modulation level and speed can also be configured to your likes and needs. An additional feature can be enabled by your hearing care professional that allows you to select predefined sounds that simulate sounds from nature, such as breaking waves or running water. If you have two wireless hearing aids that support ear-to-ear synchronisation, this functionality can be enabled by your hearing care professional.
  • Page 60 The scientific concepts that form the basis for the device The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral sound which is easily ignored. Sound enrichment is an important component of most approaches to tinnitus management, such as Tinnitus Retraining Therapy (TRT).
  • Page 61 The volume control is an optional feature in the TSG module used for adjusting the sound generator output level. Using TSG with smartphone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smartphone or mobile device. This functionality is available in supported hearing aids when a hearing care professional has enabled the TSG functionality during fitting of the hearing aid.
  • Page 62 TSG - Technical specifications Audio signal technology: Digital. Available sounds White noise signal which can be shaped with the following configurations: High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz 3000 Hz 1000 Hz 4000 Hz 1500 Hz 5000 Hz 2000 Hz 6000 Hz 8000 Hz...
  • Page 63 Prescription use of a Tinnitus Sound Generator hearing aid The TSG should be used as prescribed by your doctor, audiologist or hearing healthcare professional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound. To adjust TSG, please consult your hearing care professional.
  • Page 64 Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 65 Warning information WARNING: • Sound generators can be dangerous if improperly used. • Sound generators should be used only as advised by your doctor, audiologist, or hearing care professional. • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets).
  • Page 66 CAUTION: • Should the user develop any side effects from using the sound generator, such as dizziness, nausea, headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should discontinue use of the sound generator and seek medical evaluation.
  • Page 67 WARNING TO THE HEARING CARE PROFESSIONAL: A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator, if the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.
  • Page 68 CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations. In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when this is set to a level of 85 dB SPL or above.
  • Page 69 6. Adjustment of the Tinnitus Sound Generator settings, using a smartphone app, should only be performed by the parent or legal guardian in cases where the user is minor. Use of the ReSound Assist for remote settings of the tinnitus sound generator, should only be performed by the...
  • Page 70 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator. If the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.
  • Page 71 CAUTION: The maximum output of the sound generator falls into the range that can cause hearing loss according to OSHA regulations. In accordance with NIOSH recommendations, the user should not use the sound generator for more than eight (8) hours a day when this is set to a level of 85 dB SPL or above.

  • Page 72: Regulatory Information

    Regulatory information Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, the manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.
  • Page 73 During normal operation the temperature should not exceed the limit values of 0 °C (+32 °F) to +45° C (+113 °F), at a relative humidity of 90% , non-condensing. An atmospheric pressure between 500 hPa and 1100 hPa is appropriate. During transport or storage, the temperature should not exceed the limit values of -20 °C (-4 °F) to +60° C (+140 °F) at a relative humidity of 90% RH, non-condensing (for a limited time).
  • Page 74 Statement This device complies with part 15 of the FCC rules and ISED rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
  • Page 75 In EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • Hereby, GN ReSound A/S declares that the radio equipment types LXR45 are in compliance with Directive 2014/53/EU. •...
  • Page 76 This device includes an RF transmitter which operates in the frequency band of 2.4 GHz – 2.48 GHz. Hearing aid variants Mini Receiver In-the-Ear (RIE) hearing aids of type LXR45 with FCC ID X26LXR45, IC number 6941C-LXR45 are available in the following variants: KE461-DRWC, KE361-DRWC. Nominal RF output power transmitted is: +0.82 dBm...
  • Page 77 Symbols WARNING: Points out a situation that could lead to serious injuries. CAUTION: Indicates a situation that could lead to minor and moderate injuries. Advice and tips on how to handle your hearing aid better. Equipment includes an RF transmitter. Follow instructions for use.
  • Page 78 Complies with ACMA requirements. Complies with Complies with IMDA standards. IMDA Standards DA105282...

  • Page 79: Technical Specifications

    Technical specifications RIE - LP receiver Models: KE461-DRWC, KE361-DRWC. Maximum Output (OSPL90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) Total harmonic distortion...
  • Page 80 RIE - MP receiver Models: KE461-DRWC, KE361-DRWC. Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction...
  • Page 81 RIE - HP receiver Models: KE461-DRWC, KE361-DRWC. Maximum Output (OSPL90) Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Frequency (Hz) Total harmonic distortion 500 Hz...
  • Page 82 RIE - UP receiver Models: KE461-DRWC, KE361-DRWC. Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Max. Maximum output (90 dB SPL input) Max. dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Equivalent input noise, w/o noise reduction...

  • Page 83: Additional Information

    Additional information Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright ® 2014, Kenneth MacKay. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 84 © 2020 GN Hearing A/S. All rights reserved. ReSound is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 85 Notes...
  • Page 86 Notes...
  • Page 87 Notes...
  • Page 88 EU M edical Device Directive 93/42/EEC: Worldwide headquarters India GN Hearing India Private Limited GN ReSound A/S 4th Floor, Office No 401-408 Lautrupbjerg 7 NM S Titanium , Plot No. 74, Sector No.15 DK-2750 Ballerup CBD Belapur, Navi M um bai...

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