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SERVICE MANUAL RESIDENT® Low Bed From Hill-Rom Product No. P872 For Parts Or Technical Assistance man259 USA (800) 445-3720 Canada (800) 267-2337 International: Contact your distributor.
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RESIDENT® Low Bed Service Manual Revisions Revision Letter Pages Affected Date Original Issue April, 2000 man259 RESIDENT® Low Bed Service Manual (man259) Page i...
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Torx® is a registered trademark of Textron, Inc. The information contained in this manual is subject to change without notice. Hill-Rom makes no commitment to update or keep current, the information contained in this manual. The only product warranty intended by Hill-Rom is the express, written warranty accompanying the bill of sale to the original purchaser.
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Revisions To order additional copies of this manual, call (800) 445-3720, and place a parts order for part number man259. RESIDENT® Low Bed Service Manual (man259) Page iii...
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Revisions NOTES: Page iv RESIDENT® Low Bed Service Manual (man259)
Purpose Chapter 1: Introduction Purpose This manual provides requirements for the RESIDENT® Low Bed normal operation and maintenance. It also includes parts lists (in chapter 5) for ordering replacement components. Audience This manual is intended for use by only facility-authorized personnel. Failure to observe this restriction can result in severe injury to people and serious damage to equipment.
Organization Chapter 1: Introduction Chapter 5: Parts List This chapter contains the warranty, part-ordering procedure, and illustrated parts lists. Chapter 6: General Procedures Cleaning, preventive maintenance, and other general procedures are described in this chapter. Chapter 7: Accessories A list of additional products, that can be used in conjunction with the RESIDENT®...
Typographical Conventions Chapter 1: Introduction Typographical Conventions This manual contains different typefaces and icons designed to improve readability and increase understanding of its content. Note the following examples: • Standard text—used for regular information. • Boldface text—emphasizes a word or phrase. •...
DynamicAire™ Sleep Surface, and the PRIME•AIRE™ Therapy Surface from Hill-Rom. Sleep surfaces from Hill-Rom are designed considering various resident and equipment combinations. Therefore, when selecting a sleep surface, the caregiver should evaluate the resident’s needs, and ensure that the most appropriate surface is selected for that resident.
Introduction Chapter 1: Introduction Pendant and Lockout Controls The pendant control clips over siderails or to bed ends, and controls the head, knee, and hilow up and down functions. The RESIDENT® Low Bed contains head, knee, and hilow lockout switches located at the foot end to control each function.
Specifications Chapter 1: Introduction Specifications Physical Description For RESIDENT® Low Bed specifications, see table 1-1 on page 1-8. Table 1-1. Specifications Feature Dimension Width 36" to 42" (91 cm to 107 cm) Length, including 1" (3 cm) bed ends 84½" to 90 3/8" (214.6 cm to (76"...
General Operation Chapter 1: Introduction General Operation Siderails WARNING: Siderails are visual reminders for residents to locate the edge of the bed, and are not intended for use as a restraint device. Appropriate medical personnel must determine the level of restraint necessary to ensure a resident will remain safely in bed and prevent personal injury.
General Operation Chapter 1: Introduction 3. If the siderail (A) is at the foot end, rotate the siderail (A) toward the foot end of the bed to its fully-raised position. 4. Listen for a click to indicate that the siderail (A) is completely raised and locked in place.
Model Identification Chapter 1: Introduction Raising or Lowering the Knee Section To raise the knee section, press and hold the knee up button on the pendant or siderail control until the desired degree of incline is reached. To lower the knee section, press and hold the knee down button on the pendant or siderail control until the desired degree of incline is reached.
Safety Tips Chapter 1: Introduction Safety Tips WARNING: Ensure the transfer gap between the outside of a stored siderail or assist bar and the outside surface of the mattress does not exceed 1.5" (3.8 cm). Failure to do so could result in personal injury or equipment damage.
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Safety Tips Chapter 1: Introduction could result in personal injury. WARNING: It is not necessary or advisable for personnel to be under the bed. If service personnel need to be under the bed, use suitable jack stands to block up the bedframe. Failure to do so could result in personal injury. CAUTION: During caster replacement, examine the caster socket for cracks or breaks.
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WARNING: Adhere to the Infection Control Policies and Procedures from Hill-Rom. Failure to do so could result in the spread of infection. WARNING: Follow the product manufacturer’s instructions. Failure to do so could result in personal injury or equipment damage.
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Safety Tips Chapter 1: Introduction CAUTION: Before attempting to turn the RESIDENT® Low Bed over, secure the head and foot sections to the mid-frame. Failure to do so could result in damage to equipment or personnel. CAUTION: Always lay the bed on a protective sheet or other non-abrasive surface. Failure to do so could result in damage to the finish.
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Safety Tips Chapter 1: Introduction Equipment damage could result. CAUTION: Do not use silicone-based lubricants. Equipment damage could occur. CAUTION: Do not lower the bed frame with the trapeze support installed. Equipment damage could result. RESIDENT® Low Bed Service Manual (man259) Page 1 - 17...
(replacing or adjusting a part, seating a connector, etc.), perform the Function Checks. After the Function Checks to verify the repair, perform the Final Actions. If troubleshooting procedures do not isolate the problem, call Hill-Rom Technical Support at (800) 445-3720 for assistance. Initial Actions To gather information from operators concerning problems with the RESIDENT®...
Function Checks Chapter 2: Troubleshooting Procedures 3. The problem is a result of improper operator action. ↓ → Go to “Function Checks” on page 2-4. 4. Instruct the operator to refer to the procedures in the RESIDENT® Low Bed User Manual. To ensure proper operation of the RESIDENT® Low Bed, perform the “Function Checks”...
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Function Checks Chapter 2: Troubleshooting Procedures Figure 2-1. RESIDENT® Low Bed m259_047 RESIDENT® Low Bed Service Manual (man259) Page 2 - 5...
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Function Checks Chapter 2: Troubleshooting Procedures The RESIDENT® Low Bed offers the caster options shown in figure 2-2 on page 2-6. • Floor lock brakes (V) can be used at the head and foot ends or at the foot end only with fixed casters (R) at the head end. The floor lock brakes are always used in conjunction with swivel casters (W).
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Function Checks Chapter 2: Troubleshooting Procedures ® Table 2-1. RESIDENT Low Bed Brake Types Type of Brake Reference Floor lock system RAP 2.1 Central brake and steer system RAP 2.2 3. Raise the foot end siderails, and apply the brakes by pressing on the brake pedal(s).
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Function Checks Chapter 2: Troubleshooting Procedures WARNING: Unplug the unit from its power source. Inadvertent movement during inspection or service could result in personal injury. a. Unplug the unit from its power source. b. Release all caster brakes, and move the unit to a convenient location that allows access to all sides of the bed.
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Function Checks Chapter 2: Troubleshooting Procedures NOTE: Ensure that all lockout switches at the foot of the bed are in the unlocked position (buttons are out). 10. Press each hand pendant button to briefly operate each function: hilow, head, and knee. Each function operates as expected in response to the button pressed, and the motion stops when the button is released.
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Function Checks Chapter 2: Troubleshooting Procedures The unit lowers smoothly until the platform is at 11½" (29.21 cm) above the floor. ↓ → Go to RAP 2.8. 13. Press and hold the head up button (AB) on the hand pendant until the unit stops by itself.
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Function Checks Chapter 2: Troubleshooting Procedures NOTE: The hilow control buttons are on the outside of the siderail. The head and knee control buttons are on the inside of the siderail. 17. Press each siderail control button to briefly operate each function: hilow, head, and knee.
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Function Checks Chapter 2: Troubleshooting Procedures The unit rises smoothly until the platform is approximately 26½" (67.31 cm) above the floor. ↓ → Go to RAP 2.9. 20. Press and hold the hilow down button (AG) until the unit stops by itself. The unit lowers smoothly until the platform is approximately 11½"...
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Function Checks Chapter 2: Troubleshooting Procedures 22. Press and hold the siderail head down control button (AI) until the unit stops by itself. The head section begins to lower. When the head section reaches an angle of approximately 25°, the knee section begins to lower. Both sections lower smoothly until they are flat (parallel to the floor).
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Function Checks Chapter 2: Troubleshooting Procedures Figure 2-6. Electrical Control/Lockout Box m259_027 26. Press the hilow up button (Z) on the hand pendant (see figure 2-3 on page 2-9). The unit stays still. ↓ → If the bed moves, replace the electrical control/lockout box (refer to procedure 4.9).
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Function Checks Chapter 2: Troubleshooting Procedures ↓ → If the bed moves, replace the electrical control/lockout box (go to procedure 4.9). 29. Push the knee up button (AD) on the hand pendant. The knee section begins to rise, and the head section remains stationary. ↓...
Final Actions Chapter 2: Troubleshooting Procedures Final Actions 1. Complete the required preventive maintenance procedures. See “Preventive Maintenance Checklist” on page 6-8. 2. Complete all required administrative tasks. 3. Notify the caregiver that the unit can be returned to service. Page 2 - 16 RESIDENT®...
2.1 Floor Lock Brakes Malfunction Chapter 2: Troubleshooting Procedures Floor Lock Brakes Malfunction 1. The floor lock brake (A) is firmly attached to the base frame (B), and no screws (C) are loose (see figure 2-7 on page 2-17). Figure 2-7. Floor Lock Brakes and Casters m259_009 ↓...
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2.1 Floor Lock Brakes Malfunction Chapter 2: Troubleshooting Procedures ↓ → Replace the floor lock brake (A) (refer to procedure 4.1). 4. Release all floor lock brakes (A), and move the bed. All casters (E) turn freely, and the bed moves easily. ↓...
2.2 Central Braking Malfunction Chapter 2: Troubleshooting Procedures Central Braking Malfunction 1. Raise the foot end siderails, and press down on one of the brake pedals (A) until it locks (see figure 2-8 on page 2-19). Figure 2-8. Central Braking System m259_010 The brake pedal (A) moves with nominal resistance and locks into place.
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2.2 Central Braking Malfunction Chapter 2: Troubleshooting Procedures a. Engage the brakes. b. Place a jack stand beneath the frame to raise it high enough for the casters (D) to be off the floor. c. Attempt to turn each caster (D) wheel by hand. The caster (D) wheel stays still.
2.3 Siderail Malfunction Chapter 2: Troubleshooting Procedures Siderail Malfunction NOTE: The siderail does not tuck under the bed frame. The siderail is in its stored position when it is next to the bed frame. 1. If the siderail (A) is in its stored position (see figure 2-9 on page 2-21), pull it away from the frame, and raise it until you hear a click.
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The siderail (A) moves in smoothly until it contacts the bed frame. ↓ → Replace the damaged siderail (refer to procedure 4.4).This solves the problem. 5. Call Hill-Rom Technical Support at (800) 445-3720. Page 2 - 22 RESIDENT® Low Bed Service Manual (man259)
2.4 Siderail Controls Malfunction Chapter 2: Troubleshooting Procedures Siderail Controls Malfunction 1. If none of the function buttons on a siderail control works, go to step 6. 2. All (hilow, head, and knee) functions work as expected using one siderail control, but not the other.
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2.4 Siderail Controls Malfunction Chapter 2: Troubleshooting Procedures Figure 2-10. Siderail Control Plug Connection to the Junction Box m259_011 4. Replace the siderail (A) with the non-working function button (refer to procedure 4.4). This solves the problem. ↓ → Go to step 6. 5.
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9. Replace the junction box (C) (refer to procedure 4.10). This solves the problem. ↓ → Call Hill-Rom Technical Support at (800) 445-3720. 10. Go to “Final Actions” on page 2-16. 11. Replace the siderail (A) (refer to procedure 4.4).
4. Replace the junction box (refer to procedure 4.10). This solves the problem. ↓ → Call Hill-Rom Technical Support at (800) 445-3720. 5. Go to “Final Actions” on page 2-16. 6. At the junction box on the patient right side of the bed, unplug the hand pendant, and plug in a hand pendant that is known to work.
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2.5 Hand Pendant Malfunction Chapter 2: Troubleshooting Procedures SHOCK HAZARD: The power cord may have 120V AC running through it. Exercise extreme caution when handling electrical components and measuring voltage on live electrical circuits. Severe burns or injury could result. 8.
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(refer to procedure 4.11). If this solves the problem, go to “Final Actions” on page 2-16. If not, call Hill-Rom Technical Support at (800) 445-3720. 13. Go to “Final Actions” on page 2-16.
2.6 Head Actuator Malfunction Chapter 2: Troubleshooting Procedures Head Actuator Malfunction 1. The unit is plugged to an appropriate power source. ↓ → Plug the unit into an appropriate power source. If this solves the problem, go the “Final Actions” on page 2-16. If not, go to step 2.
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2.6 Head Actuator Malfunction Chapter 2: Troubleshooting Procedures Figure 2-12. Hand Pendant m259_013 You hear a click each time you press the head up (A) or head down (B) button. ↓ → If a only one button produces a click when pushed, go to RAP 2.5.
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2.6 Head Actuator Malfunction Chapter 2: Troubleshooting Procedures The head section lowers smoothly until it is at an angle of approximately 25° (± 2), at which point the knee section begins to lower. The sections do not stop lowering until they are flat. ↓...
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2.6 Head Actuator Malfunction Chapter 2: Troubleshooting Procedures The bed stays still. ↓ → If the bed moves, replace the electrical control/lockout box (refer to procedure 4.9). 10. Go to “Final Actions” on page 2-16. Page 2 - 32 RESIDENT® Low Bed Service Manual (man259)
2.7 Knee Actuator Malfunction Chapter 2: Troubleshooting Procedures Knee Actuator Malfunction 1. The unit is plugged into an appropriate power source. ↓ → Plug the unit into an appropriate power source. If this solves the problem, go the “Final Actions” on page 2-16. If not, go to step 2.
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2.7 Knee Actuator Malfunction Chapter 2: Troubleshooting Procedures ↓ → If only one button produces a click when pushed, go to RAP 2.5. If there is no click when either button is pushed, replace the electrical control/lockout box (refer to procedure 4.9). 4.
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4.9). 10. The knee actuator is functioning normally. ↓ → Call Hill-Rom Technical Support at (800) 445-3720. 11. Go to “Function Checks” on page 2-4 to determine another source of the problem. RESIDENT® Low Bed Service Manual (man259)
2.8 Hilow Actuator Malfunction Chapter 2: Troubleshooting Procedures Hilow Actuator Malfunction 1. The unit is plugged into an appropriate power source. ↓ → Plug the unit into an appropriate power source. If this solves the problem, go the “Final Actions” on page 2-16. 2.
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2.8 Hilow Actuator Malfunction Chapter 2: Troubleshooting Procedures ↓ → If a only one button produces a click when pushed, go to RAP 2.5. If there is no click when either button is pushed, replace the electrical control/lockout box (refer to procedure 4.9). 4.
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2.8 Hilow Actuator Malfunction Chapter 2: Troubleshooting Procedures Figure 2-17. Lockout Controls m259_030 9. Press and hold the hilow up button (A) on the hand pendant (see figure 2- 16 on page 2-36). The bed stays still. ↓ → If the bed moves, replace the electrical control/lockout box (refer to procedure 4.9).
2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures Automatic Contour Malfunction 1. The unit is plugged into an appropriate power source. ↓ → Plug the unit into an appropriate power source. If this solves the problem, go the “Final Actions” on page 2-16. If not, go to step 2.
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2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures ↓ → If only one button produces a click when pushed, go to RAP 2.5. If there is no click when either button is pushed, replace the electrical control/lockout box (refer to procedure 4.9). 4.
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2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures Figure 2-20. Junction Box Connections m259_017 • The condition of the automatic contour cable (F) between the junction box (G) and the automatic contour assembly • The condition and mobility of the plunger (H) on the automatic contour assembly (I) (see figure 2-21 on page 2-42) RESIDENT®...
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4.12. To replace the knee actuator, refer to procedure 4.13. If these actions fail to resolve the problem, call Hill-Rom Technical Support at (800) 445-3725. 5. Press and hold the head up button (A) on the hand pendant (see figure 2-18 on page 2-39).
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2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures ↓ → Check for interference from other parts of the bed. If interference is found, correct it. If no interference is found, refer to table 2-4 on page 2-43. Table 2-4. Automatic Contour Troubleshooting Options For this Non-Working Function Refer to this RAP The head section does not move.
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2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures Figure 2-22. Lockout Controls m259_031 Press and hold the head up button (A) on the hand pendant (see figure 2-18 on page 2-39). The bed stays still. ↓ → If any section of the bed moves, replace the electrical control/lockout box (D) (refer to procedure 4.9).
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2.9 Automatic Contour Malfunction Chapter 2: Troubleshooting Procedures Press and hold the head up button (A) on the hand pendant (see figure 2-18 on page 2-39). The head section rises, but the knee section remains flat. ↓ → Replace the electrical control/lockout box (D) (refer to procedure 4.9).
Electrical System Chapter 3: Theory of Operation Electrical System Figure 3-1. Electrical System Block Diagram m259_019 RESIDENT® Low Bed Service Manual (man259) Page 3 - 3...
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Electrical System Chapter 3: Theory of Operation Figure 3-2. Electrical System Cable Routing m259_051 Page 3 - 4 RESIDENT® Low Bed Service Manual (man259)
Theory of Operation Chapter 3: Theory of Operation Theory of Operation The RESIDENT® Low Bed is electrically operated by an AC power supply. A battery DC backup system is available as an option. Only the siderails must be operated electrically. The bed functions (head up/down, knee up/down, or hilow), can be operated manually.
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Theory of Operation Chapter 3: Theory of Operation Figure 3-3. Electrical Control Box Connections m259_020 The input power is split within the electrical control/lockout box (B). One branch of the AC power is routed through a series of relays to control the knee actuator (C), head actuator (D), and hilow actuator (E).
Theory of Operation Chapter 3: Theory of Operation Figure 3-4. Lockout Controls m259_032 The automatic contour function operates automatically to raise both the head and knee sections when both the head and knee functions are unlocked. Locking either the knee or head function disables the automatic contour as well as the locked function.
Theory of Operation Chapter 3: Theory of Operation Figure 3-5. Junction Box Connections m259_021 The siderail controls (L) are interchangeable. Pinouts in the hand pendant (M) and automatic contour control (N) plugs keep them from being connected to the wrong ports. The junction box (K) has no serviceable parts.
Theory of Operation Chapter 3: Theory of Operation Figure 3-6. Automatic Contour Control Assembly m259_022 The automatic contour control assembly (O) includes a position-measuring plunger (P) that reads the angle as the knee section rises and lowers. The position information is transmitted through a cable that plugs into the junction box (K).
Theory of Operation Chapter 3: Theory of Operation Figure 3-7. Hand Pendant m259_023 Six graphically identified buttons on the hand pendant (Q) provide control over all of the electrically operated functions. The lockout control for a function must be off for the function to operate. •...
Theory of Operation Chapter 3: Theory of Operation allow the resident to control the contour functions, which are primarily comfort settings. The outside control buttons are intended for caregiver use in setting the sleep surface height. The lockout control for a function must be off for the function to operate.
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Theory of Operation Chapter 3: Theory of Operation NOTES: Page 3 - 12 RESIDENT® Low Bed Service Manual (man259)
4.1 Floor Lock Brake Chapter 4: Removal, Replacement, and Adjustment Procedures Floor Lock Brake Tools required: Blue Loctite® adhesive (P/N SA3618) 5/16" Torx® driver bit Jack stand Removal 1. Move the bed to a convenient working location. 2. Place a jack stand beneath the frame to raise it high enough to remove the floor lock brake (A) (see figure 4-1 on page 4-3).
4.1 Floor Lock Brake Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement 1. Ensure that the floor lock pedal faces away from the bed. 2. With the floor lock pedal (D) to the outside of the bed, align the holes in the floor lock brake (A) with those in the bed floor lock support (E).
4.2 Fixed Casters Chapter 4: Removal, Replacement, and Adjustment Procedures Fixed Casters Tools required: Screwdriver Hammer Jack stand Removal 1. Move the bed to a convenient working location. 2. Place a jack stand beneath the frame to raise it high enough to remove the caster.
4.2 Fixed Casters Chapter 4: Removal, Replacement, and Adjustment Procedures CAUTION: During caster replacement, examine the caster socket for cracks or breaks. Do not install a new caster in a damaged caster socket. Early failure of the new caster or equipment damage could occur. 6.
4.3 Central Lock Casters Chapter 4: Removal, Replacement, and Adjustment Procedures Central Lock Casters Tools required: Blue Loctite® adhesive (P/N SA3618) Phillips head screwdriver ¼" Allen™ wrench Jack stand Removal 1. Move the bed to a convenient working location. 2. Place a jack stand beneath the frame to raise it high enough to remove the caster.
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4.3 Central Lock Casters Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-3. Central Lock Caster Mechanism m259_033 4. Using the ¼" Allen™ wrench, remove the Allen™ screw (B) that secures either of the brake pedals (C) to the hex rod (D). 5.
4.3 Central Lock Casters Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement WARNING: Before installing a caster, ensure both casters are in the neutral brake position. Failure to do so could result in the casters not braking properly. Personal injury or equipment damage could occur. 1.
4.4 Siderail Chapter 4: Removal, Replacement, and Adjustment Procedures Siderail Tools required: Pliers 5/16" Torx® driver bit Cable tie tool Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
4.4 Siderail Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-4. Siderail m259_034 7. Raise the siderail (C). 8. Support the siderail (C), and remove the two Torx® screws (D) using the 5/16" Torx® bit. 9. Remove the siderail (C) and mounting plate (E) from the frame. Replacement NOTE: Siderails are available as patient-left and patient-right head and foot models.
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4.4 Siderail Chapter 4: Removal, Replacement, and Adjustment Procedures 4. Route the siderail control connector (A) cable along the frame to the junction box (B), and plug it into either receptacle. 5. Secure the siderail control connector (A) cable to the frame with cable ties, and cut away the excess.
4.5 Siderail Latch Chapter 4: Removal, Replacement, and Adjustment Procedures Siderail Latch Tools required: Drift punch Hammer Crescent wrench Teflon® lubricant (P/N SA0646) Adjustment 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
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4.5 Siderail Latch Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-5. Siderail Latch Mechanism m259_050 7. Lubricate the latch mechanism (D) with Teflon® lubricant. 8. To ensure proper operation of the RESIDENT® Low Bed, perform the “Function Checks” on page 2-4. 1.
4.6 Base Frame Components Chapter 4: Removal, Replacement, and Adjustment Procedures Base Frame Components Tools required: Screwdriver E-ring tool Blue Loctite® adhesive (P/N SA3618) 5/16" Torx® driver bit 7/16" Torx® driver bit Hammer Pliers Phillips head screwdriver Safety strap Removal 1.
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4.6 Base Frame Components Chapter 4: Removal, Replacement, and Adjustment Procedures CAUTION: Before attempting to turn the RESIDENT® Low Bed over, secure the head and foot sections to the mid-frame. Failure to do so could result in damage to equipment or personnel. 6.
4.6 Base Frame Components Chapter 4: Removal, Replacement, and Adjustment Procedures 8. To remove the following parts, use the proper tools and techniques, and remove any fasteners that connect them to other components or the intermediate frame (A) (see figure 4-6 on page 4-18): a.
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4.6 Base Frame Components Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-6. Base Frame Component Connections to Intermediate Frame m259_035 Page 4 - 18 RESIDENT® Low Bed Service Manual (man259)
4.7 Sleep Surface Components Chapter 4: Removal, Replacement, and Adjustment Procedures Sleep Surface Components Tools required: Screwdriver Blue Loctite® adhesive (P/N SA3618) 5/16" Torx® driver bit 7/16" Torx® driver bit Hammer Pliers Phillips head screwdriver 9/16" open end wrench Removal 1.
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4.7 Sleep Surface Components Chapter 4: Removal, Replacement, and Adjustment Procedures 5. To remove the following parts, use the proper tools and techniques, and remove any fasteners that connect them to other components or the intermediate frame (A) (see figure 4-7 on page 4-21): a.
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4.7 Sleep Surface Components Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-7. Sleep Surface Component Connections to Intermediate Frame m259_036 RESIDENT® Low Bed Service Manual (man259) Page 4 - 21...
4.7 Sleep Surface Components Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement WARNING: Use Loctite® adhesive on the threads of all Torx® screws before installing them. Failure to do so could allow the fasteners to loosen. This could lead to the sudden collapse of a bed section, which could lead to injury to a resident or caregiver.
4.8 Power Cord Chapter 4: Removal, Replacement, and Adjustment Procedures Power Cord Tools required: Screwdriver Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed. This could cause equipment damage or personal injury.
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4.8 Power Cord Chapter 4: Removal, Replacement, and Adjustment Procedures WARNING: The bed is always energized when connected to a power source. Unplug the unit from its power source. Failure to do so could result in inadvertent movement of the bed and could cause personal injury. 4.
4.8 Power Cord Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement 1. Plug a new power cord (E) into the electrical control/lockout box (D). 2. Install new wire ties (F) at each support position along the frame. 3. Install the plug lock on the underside of the plug ports. 4.
4.9 Electrical Control/Lockout Box Chapter 4: Removal, Replacement, and Adjustment Procedures Electrical Control/Lockout Box Tools required: Screwdriver Phillips head screwdriver Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
4.9 Electrical Control/Lockout Box Chapter 4: Removal, Replacement, and Adjustment Procedures WARNING: The bed is always energized when plugged into a power source. Unplug the unit from its power source. Failure to do so could result in inadvertent movement of the bed and could cause personal injury. 4.
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4.9 Electrical Control/Lockout Box Chapter 4: Removal, Replacement, and Adjustment Procedures 2. Using a phillips head screwdriver, install the two screws (J) through the electrical control/lockout box (D) overhang into each support bracket. 3. Insert the following plugs into the correct ports on the electrical control/lockout box (D): junction box (I), hilow actuator (H), head actuator (G), knee actuator (F), and power cord (E).
4.10 Junction Box Chapter 4: Removal, Replacement, and Adjustment Procedures 4.10 Junction Box Tools required: Phillips head screwdriver Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
4.10 Junction Box Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-12. Junction Box Connections m259_039 6. Note the junction box (C) cable routing, and cut all cable ties (D) that secure the junction box (C) cable to the frame rail. 7.
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4.10 Junction Box Chapter 4: Removal, Replacement, and Adjustment Procedures 4. Route the junction box (C) cable along the frame rail to the electrical control/lockout box (B), and attach the junction box (C) cable to the rail with cable ties (D). 5.
4.11 Hand Pendant Chapter 4: Removal, Replacement, and Adjustment Procedures 4.11 Hand Pendant Tools required: None 1. Move the bed to a convenient working location. Removal WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed. This could cause equipment damage or personal injury.
4.11 Hand Pendant Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-13. Hand Pendant m259_040 5. Cut and remove tie wraps (C) that hold the pendant cord to the frame. Replacement 1. Insert the new hand pendant plug (A) into the junction box (B). 2.
4.12 Head Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures 4.12 Head Actuator Tools required: Screwdriver Pliers Cable tie tool Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
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4.12 Head Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-14. Head Actuator Motor Frame Connection m259_041 7. Note the head actuator (C) cable routing, and cut the cable ties (D) that secure the head actuator (C) cable to the bed frame. WARNING: If the head and/or knee section cannot be lowered to its full flat position, brace the section securely so it does not collapse suddenly when the...
4.12 Head Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement 1. Align the hole in the tip of the head actuator (C) rod between the holes in the head section support brace (I). 2. Insert a clevis pin (H) through the aligned holes, and secure it with a rue ring (G).
4.13 Knee Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures 4.13 Knee Actuator Tools required: Screwdriver Pliers Cable tie tool Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
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4.13 Knee Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-15. Knee Actuator Motor Frame Connection m259_042 7. Note the knee actuator (C) cable routing, and cut the cable ties (D) that secure the knee actuator (C) cable to the bed frame. WARNING: If the head and/or knee section cannot be lowered to the full flat position, brace the section securely to prevent sudden collapse when...
4.13 Knee Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures Replacement 1. Align the hole in the tip of the knee actuator (C) rod between the holes in the knee section support brace (I). 2. Insert a clevis pin (H) through the aligned holes, and secure it with a rue ring (G).
4.14 Hilow Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures 4.14 Hilow Actuator Tools required: Screwdriver Pliers Cable tie tool Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes. Failure to do so could result in inadvertent movement of the bed.
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4.14 Hilow Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-16. Hilow Actuator Motor Frame Connection m259_043 8. Note the hilow actuator (C) cable routing, and cut the cable ties (D) that secure the hilow actuator (C) cable to the bed frame. WARNING: If the bed cannot be lowered to its lowest position, brace the intermediate frame components securely to prevent sudden collapse...
4.14 Hilow Actuator Chapter 4: Removal, Replacement, and Adjustment Procedures NOTE: The new actuator tip must be installed in the same holes. 14. Remove the rue ring (G) and clevis pin (H) that secure the tip of the hilow actuator (C) rod and the two spacers (J) to the hilow section support brace (I).
4.15 Automatic Contour Assembly Chapter 4: Removal, Replacement, and Adjustment Procedures 4.15 Automatic Contour Assembly Tools required: Blue Loctite® adhesive (P/N SA3618) Phillips head screwdriver 7/16" Torx® driver bit Cable tie tool Removal 1. Move the bed to a convenient working location. WARNING: Lock all caster brakes.
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4.15 Automatic Contour Assembly Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-17. Seat Pan Attachment m259_044 7. Remove the automatic contour plug (C) from the junction box (D) (see figure 4-18 on page 4-45). Page 4 - 44 RESIDENT® Low Bed Service Manual (man259)
4.15 Automatic Contour Assembly Chapter 4: Removal, Replacement, and Adjustment Procedures Figure 4-18. Automatic Contour Control Assembly m259_045 8. Remove the two screws (E), and lift the cover (F) from the automatic contour control assembly (G). 9. Remove the two screws (H) that hold the automatic contour control assembly (G) to the frame.
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4.15 Automatic Contour Assembly Chapter 4: Removal, Replacement, and Adjustment Procedures 6. Apply Loctite® adhesive to two Torx® head screws (A), and install them through the seat pan (B) to secure it to the frame. 7. To ensure proper operation of the RESIDENT® Low Bed, perform the “Function Checks”...
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Chapter 5 Parts List Chapter Contents Warranty ............5 - 3 Service Parts Ordering .
Replacement of non-technical items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is made shall be returned prepaid to Hill-Rom’s factory.
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Warranty Chapter 5: Parts List NOTES: Page 5 - 4 RESIDENT® Low Bed Service Manual (man259)
• Product number • Serial number • Part number(s) Hill-Rom also provides a fax number to promptly order parts, request part prices and availability, or follow up on a service order. The fax number is (812) 934-8472. RESIDENT® Low Bed Service Manual (man259)
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RMA packet is included with each order. This packet includes an RMA number, instructions, and a shipping label. If an RMA number is not available, obtain one by phoning Hill-Rom Technical Support at (800) 445-3720. Page 5 - 6...
In some cases, the invoice accompanying the parts will show the full selling price (only for internal use at Hill-Rom). Do not confuse this price with your price. Do not return any parts without an RMA number. When parts/products have been requested to be returned, Hill-Rom will include an RMA packet with the parts/products shipment.
Recommended Spare Parts Chapter 5: Parts List Recommended Spare Parts For a recommended spare parts list to service five or more units, see table 5-1 on page 5-8. Table 5-1. Recommended Spare Parts Part Number Quantity Description 8252 (872) 2 oz. M-1 Oil SA3351 (872) 4 oz.
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Recommended Spare Parts Chapter 5: Parts List NOTES: RESIDENT® Low Bed Service Manual (man259) Page 5 - 9...
Base Frame and Caster Assemblies Chapter 5: Parts List Base Frame and Caster Assemblies Figure 5-2. Base Frame and Caster Assemblies m259_001 Page 5 - 10 RESIDENT® Low Bed Service Manual (man259)
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Base Frame and Caster Assemblies Chapter 5: Parts List Table 5-2. Base Frame and Caster Assemblies Item Number Part Number Quantity Description 65770 (872) 2 or 4 Cap 1" square (models with fixed caster head end or floor lock brakes only) 63067 (872) 2 or 4 Caster socket (models with fixed caster...
Main Frame Chapter 5: Parts List Main Frame Figure 5-3. Main Frame m259_002 Page 5 - 12 RESIDENT® Low Bed Service Manual (man259)
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Main Frame Chapter 5: Parts List Table 5-3. Main Frame Item Number Part Number Quantity Description 65408 (872) Pivot arm, lower assembly 4972833 (872) Pivot arm upper 49800 (872) Bushing 62828 (872) Shoulder screw 3/8"-16 61078 (872) Nut wing ¼"-20 27251 (872) Washer 90018-24 (872)
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Main Frame Chapter 5: Parts List Item Number Part Number Quantity Description 37104 (872) Shoulder screw, 3/8"-24 black 90234-22 (872) Locknut 610350233 Bumper, base board (80" model only) (872) 653880133 Deck, head section weldment (80" model (872) only) Page 5 - 14 RESIDENT®...
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Main Frame Chapter 5: Parts List NOTES: RESIDENT® Low Bed Service Manual (man259) Page 5 - 15...
Electrical Assemblies Chapter 5: Parts List Electrical Assemblies Figure 5-4. Electrical Assemblies m259_005 Page 5 - 16 RESIDENT® Low Bed Service Manual (man259)
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Electrical Assemblies Chapter 5: Parts List Table 5-4. Electrical Assemblies Item Number Part Number Quantity Description 18252 (872) Screw 19124 (872) Large cable tie 25200 (872) Speed clamp 34844 (872) Strain relief 61615 (872) Rue ring cotter 65517 (872) Cable, power supply 65441 (872) Actuator, head 65442 (872)
Siderail Assemblies Chapter 5: Parts List Siderail Assemblies Figure 5-5. Siderail Assemblies m259_046 Page 5 - 18 RESIDENT® Low Bed Service Manual (man259)
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Siderail Assemblies Chapter 5: Parts List Table 5-5. Siderail Assemblies Item Number Part Number Quantity Description SA1672 (872) 2 or 4 Slide bracket, screws 43880 (872) 4 or 8 Torx® pan head screw 6562202 (872) Head siderail assembly with controls, rh (optional) 6562201 (872) Head siderail assembly with controls, lh...
Cleaning and Care Chapter 6: General Procedures Cleaning and Care WARNING: Follow the product manufacturer’s instructions. Failure to do so could result in personal injury or equipment damage. SHOCK HAZARD: Unplug the unit from its power source. Failure to do so could result in personal injury or equipment damage.
Clean the mattress fabric with neutral soap suds and lukewarm water. Rinse with clear water, and allow the fabric to dry. Care of Wooden Headboards and Footboards Wood products from Hill-Rom are treated with a resin-based sealer and finish which provide resistance to abrasion, staining, fluids, and fire. CAUTION: Use a diluted solution of ammonia or household detergent to clean the wood surfaces.
Lubrication Requirements Chapter 6: General Procedures Lubrication Requirements WARNING: Follow the product manufacturer’s instructions. Failure to do so could result in personal injury or equipment damage. CAUTION: Do not use silicone-based lubricants. Equipment damage could occur. Oilite® bearings and bushings are utilized in several places on the system. By retaining oil, the pores give a self-lubricating quality to the bearings and bushings.
Preventive Maintenance Chapter 6: General Procedures Preventive Maintenance WARNING: Only facility-authorized personnel should perform preventive maintenance on the RESIDENT® Low Bed. Preventive maintenance performed by unauthorized personnel could result in personal injury or equipment damage. The RESIDENT® Low Bed requires an effective maintenance program. We recommend that you perform annual preventive maintenance (PM) and testing for Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
Preventive Maintenance Chapter 6: General Procedures Preventive Maintenance Schedule Table 6-2. Preventive Maintenance Schedule Function Procedure Hilow limits Position the hilow function to its upper and lower limits of 26" to 11.5" (66 cm to 29.2 cm) to ensure proper function of the hilow drive assembly.
Tool and Supply Requirements Chapter 6: General Procedures Tool and Supply Requirements To service the RESIDENT® Low Bed, the following tools and supplies are required: • ½" socket • Drive ratchet • Blue Loctite® adhesive (P/N SA3618) • 5/16" Torx® driver bit •...
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Tool and Supply Requirements Chapter 6: General Procedures NOTES: Page 6 - 10 RESIDENT® Low Bed Service Manual (man259)
Chapter 7: Accessories NOTES: Page 7 - 2 RESIDENT® Low Bed Service Manual (man259)
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Accessories Chapter 7: Accessories Accessories For RESIDENT® Low Bed accessories, see table 7-1 on page 7-3. Table 7-1. Accessories List Product Number Description P2217 (872) IV rod P846A01 (872) Trapeze support (80" model bed only) P846A01-1 (872) Trapeze support (76" model bed only) P9912A01 (872) Bed extender P442 (872)
7.1 IV Rod—P2217 Chapter 7: Accessories IV Rod—P2217 Tools required: None The two-sectioned, telescopic IV rod mounts in any of the sockets located at the four corners of the bed. The IV rod is adjustable in length so that it may be raised or lowered.
7.1 IV Rod—P2217 Chapter 7: Accessories Removal Twist the lower section (B) counterclockwise, and lift the IV rod (A) from the socket. RESIDENT® Low Bed Service Manual (man259) Page 7 - 5...
7.2 Trapeze Support—P846A01 and P846A01-1 Chapter 7: Accessories Trapeze Support—P846A01 and P846A01-1 Tools required: ½" socket Drive ratchet ½" wrench The trapeze support secures to either the head end or foot end of the bed, and has a maximum weight limit of 180 lb (82 kg). Installation 1.
7.3 Ambulatory Assist Rail—P441 Chapter 7: Accessories Ambulatory Assist Rail—P441 The ambulatory assist rail aids the resident when getting into or exiting the bed. RESIDENT® Low Bed Service Manual (man259) Page 7 - 7...
7.4 Bed Extender—P9912A01 Chapter 7: Accessories Bed Extender—P9912A01 The bed extender assembles to the foot end of the bed to enable taller residents to keep their feet on the bed. Page 7 - 8 RESIDENT® Low Bed Service Manual (man259)
7.5 Auxiliary Power Supply—P442 Chapter 7: Accessories Auxiliary Power Supply—P442 Tools required: None The auxiliary power supply enables operation of the actuators to position the bed in the event of a power failure. The auxiliary power supply charges through a standard 120V AC, 60-cycle outlet, and can be fully charged in 24 hours.
7.6 Head Panel and Foot Panel—P4071, P4072, P4073, and P4074 Chapter 7: Accessories Head Panel and Foot Panel—P4071, P4072, P4073, and P4074 Tools required: None The Hearthside head panel and foot panel (P4071), Heirloom head panel and foot panel (P4072), Artisan Post head panel and foot panel (P4073), and Artisan Dentil head panel and foot panel (P4074) are available as accessories.
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