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EUCON Networking Guidelines
Introduction
Overview and
Terminology
Network Basics and
Best Practices
Guide Part Number: 9329-66288-00 06/21
Networking Setups for EUCON and Pro Tools Configurations
EuControl Configurations
Avid Control
S4/S6 Master Module
for iOS and Android
+ Dock, S1, S3,
Single S4/S6 Systems
Artist Series
+ Pro Tools | Carbon
+ Pro Tools | MTRX or
+ Pro Tools | MTRX or
MTRX Studio
+ Pro Tools Satellites
S4/S6 Configurations
Dual Operator
Network Ports
Systems
+ Multiple
Master Post Modules
+ Multiple
+ Router for WAN,
Workstations
Internet, KVM
MTRX Studio
Troubleshooting
Additional Information
Using Both S4/S6
WiFi for Avid Control
Network Ports
Recommended
Routers
Note about
Avid Support
Default Routes
All Systems
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Summary of Contents for Avid Technology Dock
- Page 1 Dual Operator Using Both S4/S6 WiFi for Avid Control for iOS and Android Network Ports Terminology Systems Network Ports + Dock, S1, S3, Network Basics and + Multiple Recommended Single S4/S6 Systems All Systems Artist Series Best Practices Master Post Modules...
- Page 2 EuControl surfaces include the Avid Dock, S1, S3, Avid Control app for iOS and Android, and Artist Series (such as Artist Mix and Artist Control). • EuControl software is installed on each workstation that you want to connect to the Dock, S1, S3, Control app, or Artist Series. Download the EUCON_WorkstationUnifiedInstaller, and within it choose the S1/S3/Dock/Contro/Artist Series installation option.
- Page 3 When using EUCON control surfaces (including S4/S6, Dock, S1, S3, or Artist Series) in combination with Pro Tools | Carbon, Pro Tools | MTRX or MTRX Studio units in Pro Tools systems, use one dedicated NIC for EUCON peripherals and connect all other network devices to one or more separate NICs. For example, use dedicated NICs for MTRX Studio/DADman, Dante audio, local network, internet, and so on.
- Page 4 EuControl Configurations There are many different combinations of EuControl units that can be used simultaneously (see the Using EuControl Surfaces.pdf for more information on supported configurations). Avid Control for iOS and Android When the Avid Control app for iOS and Android is the only EuControl device being used, it can be connected to EuControl software running on your workstation using an ad-hoc Wi-Fi connection, or using a supported hard-wired connection.
- Page 5 Dock, S1 or S3, and Multiple Avid Control Tablets With a Dock and one Avid Control tablet, connect the Dock directly to the computer or to a router. With a Dock, one or more S1s (or a single S3) and two or more...
- Page 6 Pro Tools | Carbon into a EuControl control surface is not supported at this time). Dock, S1, Avid Control, and Pro Tools | Carbon For more information about Pro Tools | Carbon, see the Pro Tools | Carbon.pdf (available for download from your Avid account).
- Page 7 For best performance when integrating a Pro Tools |Carbon, Pro Tools | MTRX, or MTRX Studio, connect them directly to your computer using their own dedicated NIC. Dock, S1, Avid Control, and Pro Tools | MTRX Dock, S1, Avid Control, and MTRX Studio...
- Page 8 S4/S6 Master Module Network Ports S4/S6 Master Module Network Ports The Master Module provides two rear panel Network ports. Use the following guidelines to determine which of these port(s) you should use. Port recommendations vary depending on the age/series of Master Module present in your system, and on the type of other network connections required for your workflow. Master Modules There are two series of Master Modules that have been manufactured, referred to as “Original”...
- Page 9 S4/S6 Master Module Network Ports Recommended Master Module Network Ports The recommended and easiest network setup is to use the Master Module’s internal DHCP server to connect the Master Module to the rest of the S4/S6 system so the Master Module’s internal DHCP server provides IP addresses to the other modules and workstations.
- Page 10 S4/S6 Configurations Setting up the S4/S6 in the supported networking configurations is required for maximum reliability and performance. Avid tests the following systems and configurations. Single Systems Single S4/S6 with Universal Master Module Single S6 System with Original Master Module...
- Page 11 S4/S6 Configurations Single Systems with Multiple Workstations Connect additional workstations to the S4/S6 switch. • S6 can connect to and control up to 8 EUCON-enabled workstations, while S4 can connect to up to 2. • Both S4 and S6 support Dual Operator configurations.
- Page 12 Integrating a Pro Tools | MTRX or MTRX Studio When integrating a Pro Tools | MTRX or MTRX Studio with EUCON control surfaces (including S4/S6, Dock, S1, S3, or Artist Series), use one dedicated NIC for DADman to control Pro Tools | MTRX or MTRX Studio, and use a separate dedicated NIC for EUCON peripherals as shown in this guide’s diagrams.
- Page 13 S4/S6 Configurations Single S4/S6 with Pro Tools | MTRX and Pro Tools Satellite System(s) When using S4/S6 in a Pro Tools system that also includes a Pro Tools | MTRX and one or more Pro Tools Satellite systems, connect S4/S6 to a single workstation NIC, connect the MTRX to the other NIC, and connect the Satellite(s) to additional NICs using Thunderbot-to- Ethernet adapters or similar.
- Page 14 S4/S6 Configurations Dual Operator Configurations Two S4s, two S6s, or one S4-and-one S6 system can be configured for Dual Operator usage. The Master Modules’ internal DHCP Server will work and has been tested with Dual Operator systems but it has some limitations. Setup is similar to a single S6 but with the following differences: On the second S6 system, connect the Master ...
- Page 15 S4/S6 Configurations Dual Operator S6 Consoles with Multiple Master Post Modules If using multiple MPMs(Master Post Modules, for PEC/DIR) on a Dual-Operator or larger system, all MPMs must be connected to the S6 that has the recorder(s) attached. The second or third MPM can be placed in the 2nd or 3rd S6 by connecting Ethernet cables from the first S6 system’s switch to each MPM in the second or third S6 system (the dark purple lines in the diagram, below).
- Page 16 S4/S6 Configurations Integrating a Router in Dual Operator Configurations (for WAN, Internet, KVM) You can also use an external Router just like a Single Operator console configuration but connect both Master Modules’ Ethernet port 1’s to the S4/S6 Switches and the Router to either S4/S6 Switch. The same caution about Default Routes applies.
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Page 17: Additional Information
Additional Information Using Both Ethernet Ports on the Master Module Follow the instructions in the S4/S6 Guide to set this up. However, care must to be taken to not introduce dual routes on the Master Module just as it does on the Workstations. If using the Master Module Internal DHCP server in its default settings on a Single Operator console then this will already be OK as it doesn’t have a Default Route, but if using an external Router or a Dual Operator console then some settings will need to be changed. - Page 18 Additional Information Using Both Ethernet Ports on the Master Module Configuring a Dual Operator Console and the Master Modules to a WAN for IHSE KVM Software Setup 1. Port 1 on on original Master Modules are preconfigured to automatically get IP address from the WAN so leave these as is. If your WAN requires static addresses, see below for how to set them up but do that for port 1.
- Page 19 Additional Information Using Both Ethernet Ports on the Master Module Configuring a Dual Operator Console and the Master Modules to a WAN for IHSE KVM 8. In the window that appears, configure the settings as shown in the image on the right below and press OK. Close all the other windows. 9.
- Page 20 Additional Information Using Both Ethernet Ports on the Master Module Configuring a Dual Operator Console and the Master Modules to a WAN for IHSE KVM 12. The Master Modules will boot into the S6 software. If both the WAN and S6 networks are seen, a warning appears telling you to set the correct network port for S6. If it does not appear, logout of S4/S6, wait a few seconds (for the networks to come up) and log back into User again.
- Page 21 Additional Information Recommended Routers Dual Operator S6, and single operator S4/S6 systems with other high-bandwidth communication such as IP Audio/Dante, require a separate router connected between the S4/S6 switch(es) and other network devices. router, Cisco RV345 Dual WAN Gigabit VPN Router For Dual Operator or other installations that require a separate has been tested and is recommended by Avid.
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Page 22: Troubleshooting
Troubleshooting Wi-Fi for Avid Control Many common Avid Control issues can be resolved by improving your wi-fi signal strength/reception. Try the following troubleshooting steps: • Power down your router and power it back up again (forcing it to re-initialize can resolve many different problems) •...
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