Distributor; Warranty; Service - tepro Toronto Click Assembly Instructions And User's Manual

Distributor

tepro Garten GmbH
Carl-Zeiss-Strasse 8/4
D-63322 Rödermark
Germany
Web: www.tepro-gmbh.de

Warranty

Dear customer,
You receive a 3-year warranty from the date of purchase
on this appliance. If the appliance is defective, you have
statutory rights vis-à-vis the vendor of the appliance.
These statutory rights are not restricted by our warranty,
which is described below.
Warranty terms
The warranty period begins on the date of purchase.
Please keep the original receipt in a safe place. This
document is required as the proof of purchase.
If a material or manufacturing defect occurs within
3 years of the date of purchase, you will be sent a
replacement part or we will replace the appliance – as
we choose – at no charge. This warranty requires that the
defective appliance and the proof of purchase (receipt)
are presented and that the defect and when it occurred
are briefly described in writing or on the phone within
the 3 year period.
If the defect is covered by our warranty, you will be
sent a replacement part or a new appliance. A new
warranty period does not begin with the delivery of the
replacement part or the replacement of the appliance.
Warranty period and statutory defect claims
The warranty period will not be renewed in the event of
warranty coverage. This also applies for parts that have
been replaced. Damages and defects that may already
be present at the time of purchase must be reported
immediately after unpacking the appliance. Replacement
parts delivered after the warranty period has expired are
subject to charge.
Warranty scope
The appliance was carefully manufactured in accordance
with strict quality guidelines and underwent an in-depth
inspection prior to shipping.
The warranty covers material and manufacturing defects.
This warranty does not cover parts of the appliance
subject to normal wear, which are therefore considered
wearable parts, e.g. grilling grates.
This warranty shall be forfeited if the appliance is
damaged, improperly used or maintained. All instructions
listed in the user manual must be followed exactly in
order to ensure proper use of the appliance. Purposes of
use and actions, which the user manual advises against
or warns of, must absolutely be avoided.
GB IE
The appliance is only intended for private and not for
commercial use. The warranty shall be forfeited in the
event of misuse and improper handling, the use of force
or tampering not attributed to our authorised service
centre.
Processing of warranty claims
To ensure that your claim is processed quickly, please
follow the notes below:
• Please have the receipt and article number handy
(tepro 1461) as proof of purchase for all enquiries.
• The article number can be obtained from the warning
label or user manual.
• If functional errors or other defects occur, first contact
the service department specified below by phone
or via e-mail. There, you will be informed about the
further course of action.

Service

tepro Garten GmbH
Carl-Zeiss-Straße 8/4
D-63322 Rödermark
Germany
Phone: +49 607 48 93 10 *
Fax: +49 607 48 93 111
E-mail: info@tepro-gmbh.de
Web: www.tepro-gmbh.de
*) local telephone charges, fees for calls from mobile
networks vary depending on the respective provider.
)
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