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Adding or Modifying User Credentials
The CMS ships with default user credentials for all log in levels. It is recommended that these default settings be modified to prevent
unauthorized access to the CMS. This can be done on the System->Users page. To modify or add users with installer, manager, or
projector privileges, you must be logged in as an administrator or installer. You must be logged in with administrator to add or modify
administrator accounts.
CAUTION!
CAUTION!
If the default logins have been changed and you no longer have the required user names and passwords to
log in at manager or projectionist level, contact your installer to reset your manager and projectionist login data. If you no
longer have the required user names and passwords to log in at administrator or installer level, the CMS will need to be
returned to QSC for service to restore it to default factory settings. All content and configuration information on the CMS
will be lost.
Network and FTP Server Settings
Network and FTP settings can be accessed by logging in to the CMS-5000 UI application with installer or administrator privileges and
navigating to System->Network.
There are six network ports available on the CMS:
ETH A and ETH B – these are 1G ports that can be configured with static IPs and routing or enabled for DHCP.
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Q-LAN A and Q-LAN B – these 1G ports are used to connect to a Q-SYS network. They can be configured with static IP and
routing or DHCP enabled. Use both ports when using a redundant network configuration.
HS ETH – This port requires installation of an SFP+ module and can communicate to a fiber or copper network supporting rates
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up to 10G. This is normally used for high speed ingest from a library server or between CMS-5000s.
Projector Port – the CMS can be accessed through the same connection being used for the projector. This is ideal for initial setup
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when the other network port default settings do not allow easy network access. To access the CMS from this connection, enter the
projector IP, specifying port 43756. For example if the projector IP is 192.168.1.200, open the following link in a web browser:
https://192.168.1.200:43756
Network Configuration Recommendations
The CMS-5000 uses ethernet networking to provide key features. Control of the CMS-5000, access to other devices used in playback
for automation, network transfer of content through FTP, and Q-LAN transmission of audio are available. To ensure a stable and
consistent experience using these features, please read and consider these recommendations when planning and building the ethernet
network used in your installation.
Careful selection of the structure and equipment used in your network is required. Please consult your IT services provider for help
with these decisions.
General Recommendations
Make a network map documenting the structure and connections in your network to make installation easier, and provide help to those
diagnosing problems or installing new equipment in the future.
Set up the CMS with only one default gateway. Multiple default gateways can create unexpected behaviour. The default gateway is
a router or route provider that allows access to networks outside the network segment the CMS is directly connected to. Choose the
device that provides this access, if available, and set the default gateway on the network connection of the CMS that has the fewest
hops (network switches/routers) to get access to it.
Direct internet access for the CMS-5000 is not recommended. In installations where external access is intended, please consult your IT
services provider on how to create a secure connection without exposing the networks to the outside world.
CMS-5000 Control
Control of the CMS through the API and Web User Interface are available on all ethernet connections and through the projector on port
43756. The projector connection uses the routing of the projector internal communication, and may encounter firewall restrictions
within the projector. For this reason it is recommended the projector connection only be used for initial setup and situations where
communication may be otherwise compromised. In most installations we recommend a network be created and routed specifically for
automation and control communication. One of the CMS-5000 network ports should be designated and setup to work on this network,
ETH A or ETH B are recommended for this use. Q-LAN A and Q-LAN B are not recommended to avoid conflicts affecting audio quality.
TD-001576-01-A
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