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WhisperKool Platinum Split H.E. PS4000 Owner's Manual

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PLATINUM SPLIT
H.E. 240V (METRIC)
OWNER'S MANUAL
Platinum Split H.E. PS4000
Platinum Split H.E. PS8000
NOTICE: To activate the split system warranty,
the installing certified HVAC/R service tech
must complete the split system warranty
checklist and send back to WhisperKOOL.
Split System Warranty Checklist

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  • Page 1 H.E. 240V (METRIC) OWNER’S MANUAL Platinum Split H.E. PS4000 Platinum Split H.E. PS8000 NOTICE: To activate the split system warranty, the installing certified HVAC/R service tech must complete the split system warranty checklist and send back to WhisperKOOL. Split System Warranty Checklist...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction ............2 Before You Start .

  • Page 4: Introduction

    Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. MacPhee’s Customer Service is available Monday through Friday from 9:00 a.m. to 4:00 p.m. AEST. If you have any questions about your system, please email us at info@macphees.com.au.

  • Page 5: Before You Start

    7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at WhisperKOOL.com/ticket. Please be sure all testing has been completed prior to contacting Customer Service.

  • Page 6: Preparing The Wine Cellar

    PREPARING THE WINE CELLAR The performance and life of your system is contingent upon the steps you take in preparing the wine cellar. Improperly preparing your enclosure or incorrectly installing your unit may cause unit failure, leaking of condensation, and other negative side effects. How to Build a Wine Cellar Video It is highly recommended that you obtain the assistance of a wine storage professional.
  • Page 7 This will compensate for the insulation loss due to the lower insulating rating of glass. www.whisperkool.com | Page 5...
  • Page 8 PREPARING THE WINE CELLAR, CONTINUED Ventilation The necessity of dissipating heat away from the condensing unit is critical to the unit’s performance and cannot be overstated. As the system operates and cools, a greater amount of heat is generated on the condensing side of the system. Adequate ventila- tion is required in order to dissipate heat away from the condensing unit.

  • Page 9: Receiving & Inspecting The System

    When you are ready to remove the product from the box, refer to the installation instructions. TIP: Save your box and all packaging materials. They provide the only safe means of transporting/shipping the unit. www.whisperkool.com | Page 7...

  • Page 10: Quick Reference Guide

    QUICK REFERENCE GUIDE Option 1 Option 2 WKPS 020524 Page 8...

  • Page 11: Liquid-Measuring Thermostat System (Bottle Probe) (Kdt)

    Platinum Split LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. The self-calibrating probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy. Wine should be kept at a very precise, controlled temperature and humidity.

  • Page 12: Items To Route Before Installing The Evaporator Unit

    ITEMS TO ROUTE BEFORE INSTALLING THE EVAPORATOR UNIT 1. Route the line set from the condensing unit to the desired evaporator unit installation location. 2. Route the display cable from the desired location to the evaporator installation location (see page 22 for more display information).

  • Page 13: Evaporator Unit Preparation (Wall-Mounted)

    Remove the insulation from the knockout holes. Drain Line For ease of installation, remove the nine (9) screws securing the top and remove the top. www.whisperkool.com | Page 11...

  • Page 14: Installing The Evaporator Unit (Wall-Mounted)

    INSTALLING THE WALL-MOUNTED EVAPORATOR UNIT Note: The evaporator is designed to be mounted on two standard wall studs spaced 406 mm apart. Locate two (2) wall studs in the desired mounting location. Mark an intersecting horizontal line at the desired height of Mark vertical lines on each stud 406 mm apart.

  • Page 15: Evaporator Unit Preparation (Fully-Ducted)

    The cooling system comes equipped with a variable fan speed switch. Increasing the fan speed increases the volume of cool air blown from the system. It is set by the factory to MED. To access the fan speed switch it is necessary to remove the front grille. www.whisperkool.com | Page 13...

  • Page 16: Installing The Evaporator Unit (Fully-Ducted)

    INSTALLING THE FULLY-DUCTED EVAPORATOR UNIT Route the liquid and suction lines through the knockouts in the housing. Connect line set flare fittings to unit line set fittings. Insulate the suction line using Armaflex or similar insulation. Using the cable ties and cable tie mounts provided, secure the drain line to the bottom of the housing to ensure a downward slope.

  • Page 17: Connecting The Lineset

    Place flaring tool onto form. Turn the handle of the flaring tool clockwise until the pipe is fully flared. Remove the flaring tool and flare form, then inspect the ends for any cracks and make sure the flaring is even. www.whisperkool.com | Page 15...
  • Page 18 CONNECTING THE LINESET, CONTINUED PIPING EXTENSION BEYOND FLARE FORM A (mm) Outer Diameter of Pipe (mm) Min. Max. 6 mm 0.70 mm 1.27 mm 10 mm 1.02 mm 1.60 mm 13 mm 1.02 mm 1.78 mm 16 mm 1.98 mm 2.18 mm 19 mm 1.98 mm...

  • Page 19: Installing The Wall Mount Kit

    Note: A 305 mm x 305 mm return air filter grille must be installed to prevent contaminants from entering the cooling system. Supply and return ducts must be insulated so they do not sweat or pick up heat. www.whisperkool.com | Page 17...

  • Page 20: Drain Line

    DRAIN LINE Condensation Drain Line (not provided, but required) The condensation drain line tube moves excess condensation from the evaporator unit to a proper discharge location. It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ- ated with excess condensation.

  • Page 21: Remote Display Installation

    NOTE: Cut hole in the location shown for routing the display cable. * The display can be mounted on any wall (inside or outside the wine cellar), up to 15 m from the cooling unit. www.whisperkool.com | Page 19...
  • Page 22 WALL MOUNT BRACKET INSTALLATION, CONTINUED 2. Using a drill with a 5 mm bit, drill four holes in the drywall for the screws. Insert the four (4) provided drywall anchors into the drywall, then tap them in with a hammer until they are flush with the wall. 3.
  • Page 23 5. Place the display on the wall mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket. Make sure that the alignment tab on the back of the display panel sits in the notch on the bottom of the bracket. www.whisperkool.com | Page 21...

  • Page 24: Flush Mount Bracket Installation

    FLUSH MOUNT BRACKET INSTALLATION Flush Mount Bracket Installation Square the flush mount template on the wall using 2. Peel the backing off the template and stick it to the wall, a level. Then draw a 76 mm line along the bottom aligning the bottom edge with the line drawn in Step 1.
  • Page 25 5. Remove the backing from the double-sided tape on the flush mount bracket. 6. Align magnets with previously drilled holes. Make sure the cut-out portion of the bracket (circled below) is on the bottom. Press the bracket firmly against the wall. WALL HOLE CUTOUT www.whisperkool.com | Page 23...
  • Page 26 FLUSH MOUNT BRACKET INSTALLATION, CONTINUED Connect the end of the display cable to the JST connector on the display panel. DISPLAY BRACKET 8. Place the display on the flush mount bracket as shown, attaching the back of the display panel to the magnets on the mounting bracket.

  • Page 27: Platinum Split - Kdt

    Platinum Split EVAPORATOR UNIT WIRING DIAGRAM (KDT) BLUE WHITE WHITE BLACK YELLOW BLUE YELLOW BLACK BLUE GREY BROWN WHITE www.whisperkool.com | Page 25...

  • Page 28: Condensing Unit

    CONDENSING UNIT WIRING DIAGRAM NOTE: For countries such as Australia (AU), L1 = Active, L2 = Neutral, Ground = Earth. WKPS 020524 Page 26...

  • Page 29: Line Set Piping Diagrams

    | Page 27...

  • Page 30: Preparing The Condensing Unit

    Troubleshooting Guide. Communication Cable Operation WhisperKOOL’s split systems operate like traditional air conditioners where there is wiring between the condensing unit and the evaporator unit. WhisperKOOL Cassette Condensing Unit systems do not utilize a solenoid valve or low-pressure switch, which allows the system to run like a residential HVAC system.

  • Page 31: Condensing Unit Wiring

    3. Connect wiring for: 24V contactor (communication cable), L1, L2, and Ground as identified by terminal block label. 4. Leave the circuit breaker off or remove disconnect until unit is ready to charge. NOTE: For countries such as Australia (AU), L1 = Active, L2 = Neutral, Ground = Earth. www.whisperkool.com | Page 29...

  • Page 32: Installing The Condensing Unit

    INSTALLING THE CONDENSING UNIT Select installation location Before installing the outdoor unit, you must choose an ap- 1m of clearance 305mm propriate location. The following are standards that will help is needed off the from back top of the unit you choose an appropriate location for the unit.
  • Page 33 While firmly gripping the body of the valves, use a torque wrench to tighten the flare nut according to the correct torque values. TORQUE REQUIREMENTS Outer Diameter of Pipe Tightening Torque (lb/ft) (mm) 6 mm 16.37 kg/m 10 mm 27.38 kg/m 13 mm 38.39 kg/m 16 mm 49.39 kg/m 19 mm 71.34 kg/m www.whisperkool.com | Page 31...

  • Page 34: Calculating Subcooling

    INSTALLING THE CONDENSING UNIT, CONTINUED Loosen the flaring nut slightly, then tighter again. Repeat steps for the remaining pipe. LINE SET PIPING SIZE Mini Ceiling Mount H.E. Line Set Length <8 m 8 m - 15 m 15 m - 30 m Horizontal Tubing 13 mm 16 mm...
  • Page 35 15 m Line Set 2.20 kg 18 m Line Set 2.28 kg 21 m Line Set 2.35 kg 24 m Line Set 2.42 kg 27 m Line Set 2.50 kg 30 m Line Set 2.60 kg www.whisperkool.com | Page 33...

  • Page 36: Finalizing The Installation

    INSTALLING THE CONDENSING UNIT, CONTINUED Finalizing the Installation • Confirm the entire suction line from the evaporator unit to the condensing unit is insulated using cellular insulation or equiva- lent. Seal all seams with Armaflex 520 Foam Insulation Adhesive or equivalent. •...
  • Page 37 With the cap seal removed. (Figure 3) Use a 5 mm service wrench to tighten or loosen the service stem located under the seal cap. When the adjustment is completed, replace the seal cap. FIGURE 2 FIGURE 3 www.whisperkool.com | Page 35...

  • Page 38: Display Layout And Specifications

    DISPLAY LAYOUT ° ° Compressor is on Fan is on Anti-Frost Cycle running Alarm is present °C Scroll Button Return to Previous Menu Change Setpoint View/Change Setpoint Scroll Button Enter User Menu Change Setpoint Power On/Off Unlock Button (hold for 5 sec) (hold for 1 sec) WKPS 020524 Page 36...
  • Page 39 Thermostat KDT digital display (15 m cable), liquid-temperature-measuring bottle probe (retractable cable) Temp. Delta Can maintain a 13°C cellar temperature with up to 49°C condenser air intake temperature. Warranty Two-year limited warranty (parts and labor). www.whisperkool.com | Page 37...
  • Page 40 There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to properly cool your wine room. We strongly recommend utilizing the cellar wizard on the WhisperKOOL website in order to ensure you are selecting the proper cooling system for your application.
  • Page 41 Thermostat KDT digital display (15 m cable), liquid-temperature-measuring bottle probe (retractable cable) Temp. Delta Can maintain a 13°C cellar temperature with up to 49°C condenser air intake temperature. Warranty Two-year limited warranty (parts and labor). www.whisperkool.com | Page 39...
  • Page 42 There are several factors such as glass, stone, and concrete which will change the required amount of BTUs needed to properly cool your wine room. We strongly recommend utilizing the cellar wizard on the WhisperKOOL website in order to ensure you are selecting the proper cooling system for your application.

  • Page 43: Controller Functions

    This button confirms changes made to parameters such as the setpoint and returns you to the previous menu. LIGHT The light function is not in use. However, this button can still be used to unlock the display. www.whisperkool.com | Page 41...

  • Page 44: Icon Glossary

    ICON GLOSSARY Icon Meaning SNOWFLAKE Blinking: The unit is calling for cooling, but must wait five minutes before restarting the com- pressor. This five-minute delay serves as an Anti-Short Cycle for the compressor’s protection. Constant: The unit is in cooling mode and the condensing unit is running. DRIPPING SNOWFLAKE The unit is undergoing an Anti-Frost Cycle.
  • Page 45 Platinum Split WHISPERKOOL CONTROLLER ALARM CODES Code Cause Solution The following alarm codes will be displayed on the screen along with the alarm icon. Bottle probe is not connected Attach bottle probe to circular connector Faulty bottle probe connection Locate faulty bottle probe connection by inspecting all wiring connections between the bottle probe and the circuit board.

  • Page 46: User Menu

    USER MENU The User Menu is accessed by pressing and holding the SET button for 3 seconds. Use the UP and DOWN ARROW buttons to navigate to desired parameters. Press the SET button again to view these parameters. Press the UP and DOWN ARROW buttons to adjust a parameter.

  • Page 47: Troubleshooting Guide

    If so, contact your installing technician to assist with troubleshooting. System runs constantly Possible cause Solution Leaky door seal or poorly insulated cellar Fix leaky door seal and insulate cellar www.whisperkool.com | Page 45...
  • Page 48 Unit leaks water Possible cause Solution Evaporator unit is not level Evaporator unit should be level on the wall to prevent leaking Drain line clogged or kinked Check drain line to make sure water can flow freely Drain is clogged, preventing water from escaping Disconnect drain and clear it out;...

  • Page 49: System Operation- Kdt

    75 psi, the fan cycle switch will open and the condenser fan will be shut off to maintain minimum head pressure. Once the pressure reaches 110 psi, the fan cycle switch will close and allow the condenser www.whisperkool.com | Page 47...

  • Page 50: Maintenance Schedule

    MAINTENANCE SCHEDULE Monthly 1. Check for debris surrounding condensing unit (leaves, branches, trash, etc); remove all obstructions. 2. Check the drain line to see if it is above the waterline (if draining into a vessel) Inspect the external drain line for functionality. Moisture should be present inside of the drain line if system has been running.
  • Page 51 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 www.whisperkool.com...

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