Adding accounts Ways to unlock HTC U20 5G Changing your nano SIM card settings Your first week with your new phone Changing the way you navigate HTC U20 5G Capturing your phone's screen Turning Sleep mode on or off Touch gestures...
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Contents Adding or removing a Home screen panel Taking photos and videos Quad cameras Getting started with the Camera app Focusing and zooming Choosing a capture mode Taking a photo Scene detection Taking burst shots Taking portraits or selfies Recording video Taking an ultra-wide photo Taking a close-up photo Taking a panoramic photo...
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Types of storage Freeing up storage space Copying or moving files between the built-in storage and storage card Copying files between HTC U20 5G and your computer Unmounting the storage card Transfer Ways of getting content from your previous phone...
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Contents Wireless sharing Turning Bluetooth on or off Connecting a Bluetooth headset Unpairing from a Bluetooth device Receiving files using Bluetooth Using NFC Common settings Changing your ringtone Changing your notification sound Turning the location setting on or off Airplane mode Setting when to turn off the screen Screen brightness Dark theme...
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About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.
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Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
Unboxing and setup Unboxing and setup HTC U20 5G overview After taking HTC U20 5G out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. 1. VOLUME control 2. POWER button 3. Speaker 4.
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Unboxing and setup Back panel 1. Dual LED flash 2. Quad cameras 3. Fingerprint scanner...
Unboxing and setup Inserting nano SIM and microSD cards § Use a standard nano SIM only. Don't cut a larger SIM card to fit. It's thicker than a standard nano SIM card and may get stuck in the slot. ™ §...
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Unboxing and setup 4. Do the following to place your nano SIM and microSD cards into the tray: § With the gold contacts facing down, place a nano SIM card into the SIM 1 holder of the tray. Make sure to align the cut-off corner to the notch on the holder. §...
Before you turn on and start using HTC U20 5G, it is recommended that you charge the battery. § If the battery has been fully drained, you may need to charge HTC U20 5G for several minutes before powering it on.
Switching the power on Press the POWER button until HTC U20 5G vibrates. When you turn on HTC U20 5G for the first time, you’ll need to set it up. Switching the power off 1. If the display is off, press the POWER button to turn it back on.
94. Adding accounts Add your accounts to access them on HTC U20 5G. You can add several Google Accounts and sync contacts, email, calendar, and Google app data from these accounts to HTC U20 5G. 1. From the Home screen, tap Settings Accounts.
Ways to unlock HTC U20 5G It is important to set HTC U20 5G to lock itself to prevent others from accessing your data in case it gets lost or stolen. There are several ways you can unlock HTC U20 5G.
Unboxing and setup Changing your nano SIM card settings When you have two nano SIM cards inserted on your phone, there are several options you can set for your cards. 1. From the Home screen, tap Settings Network & internet SIM cards. 2.
Your first week with your new phone Changing the way you navigate HTC U20 5G By default, you navigate your phone using the Navigation bar at the bottom of the screen. In Settings, you can change the way to navigate your phone.
Turning Sleep mode on or off Sleep mode saves battery power by putting HTC U20 5G into a low power state while the display is off. It also stops accidental button presses when HTC U20 5G is in your bag.
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Your first week with your new phone Swipe or slide Quickly swipe your finger horizontally across the screen to go to other Home screen panels. Swipe vertically to scroll through a list, document, and more. Drag Press and hold your finger with some pressure on an icon or widget before you start to drag.
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Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
Your first week with your new phone Home screen After you've turned on and set up HTC U20 5G for the first time, you'll see the main Home screen. From the main Home screen, you can do the following: § Swipe right and you'll see Google Discover.
Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi ® and Bluetooth ® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the status bar, you'll see the short Quick Settings bar.
Restarting HTC U20 5G (Soft reset) If HTC U20 5G is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
Your first week with your new phone Accessing your settings There are several ways you can find and access settings on your phone. 1. Open Settings from the Home screen, Apps screen, or Notifications panel: § On the main Home screen, tap Settings. §...
Notification LED The white notification LED lights up when the battery is charging or fully charged while HTC U20 5G is connected to a power source—such as a power outlet through the power adapter or a computer through the USB connection.
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Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
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Your first week with your new phone Snoozing notifications You can snooze notifications to temporarily remove them from the status bar and Notifications panel. Turn on snoozing, if it's not yet enabled. Go to Settings Apps & notifications, tap Notifications Advanced, and then turn on Allow notification snoozing.
Your first week with your new phone Option Description Alerting Your phone will notify you with a sound, lock screen notification, and a notification icon for the app in the status bar. Silent Your phone won't notify you with a sound or vibration. You'll still see the notification in the Notifications panel.
Your first week with your new phone Entering text The help content here is based on the following Gboard app version: 9.9.x. The keyboard becomes available when you tap a text field in an app. Here are some tips on using Gboard: The keyboard layout may slightly differ depending on the text field currently active.
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Your first week with your new phone Entering text by speaking Voice-to-Text feature may not be available in some languages. 1. Tap an area where you want to enter text. 2. On the keyboard, tap 3. Say the words you want to enter. When entering English text, you can insert punctuation marks by saying their name.
Choose to set a screen lock pattern, numeric PIN, or other means of locking your screen. You'll be asked to unlock the screen every time HTC U20 5G is turned on or when it’s idle for a preset period of time.
To turn lock screen on again, tap Screen lock again to set one. Fingerprint scanner You can quickly wake up and unlock the HTC U20 5G using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: §...
6. Repeatedly touch the scanner until the fingerprint has been successfully recorded. 7. After you've successfully recorded your fingerprint, tap Done. You can now use your fingerprint to wake up and unlock HTC U20 5G. You'll need to input your backup lock screen pattern, PIN, or password if the scanner doesn't identify your fingerprint after five attempts.
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If you enter the wrong PIN more times than the maximum number of attempts allowed, the card will become “PUK-locked.” You need a Pin Unlock Key (PUK) code to restore access to HTC U20 5G. Contact your mobile operator for this code.
Updates Updates Checking for security updates When there's a security patch that provides security fixes or enhancements available for download, you'll receive a security update notification. You can easily install the update from the notification. You can also manually check for security updates in Settings. 1.
Updates Checking your system software version Before installing a system software update, you can check first what Android version you have on your HTC device. 1. On the Home screen, tap Settings. 2. Tap About phone. 3. Check under Android version.
Home screen layout Home screen layout Changing your wallpaper Choose from the preset wallpapers, a photo you've taken with the camera, or an image on your phone. 1. From the Home screen, tap Settings Display Wallpaper. You can also press and hold an empty space on the Home screen, and then tap Wallpapers. 2.
Home screen layout Favorites bar The favorites bar gives you one-touch access to frequently-used apps. You can replace the apps on the favorites bar. 1. On the favorites bar, press and hold the app you want to replace, and then drag it to an empty space on the Home screen or to Remove on top of the screen.
Home screen layout Organizing apps into folders You can group apps on the Home screen or favorites bar into folders. 1. Press and hold an app, and then drag it over to another app to automatically create a folder. 2. Tap the folder to open it. 3.
Taking photos and videos Taking photos and videos Quad cameras HTC U20 5G gives you imaging at its finest. It has four cameras at the back for taking stunning shots at different perspectives. 1. 8MP ultra-wide camera Take ultra-wide photos with this 118-degree camera lens. See Taking an ultra-wide photo page 47.
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Taking photos and videos § On the Home screen, tap the camera icon to open the Camera app. § Press the POWER button twice. Make sure Jump to camera is turned on in Settings System Gestures. You'll see Photo mode the first time you use the Camera app. Icon Function Access camera settings.
Taking photos and videos Focusing and zooming Before taking a photo or video, adjust the focus, exposure, and zoom level. You won't be able to adjust these settings in some capture modes. § Focus and exposure In capture modes such as Photo and Video modes, the main camera automatically focuses when you point it at your subject.
Taking photos and videos Choosing a capture mode Switch to a capture mode to use for taking photos or videos. 1. To scroll through the capture modes, swipe left or right above the shutter release button in portrait orientation—or swipe up or down in landscape orientation. 2.
Taking photos and videos Scene detection In Photo mode, scene detection automatically sets the scene for your subject. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Photo mode, if you're not in this mode. See Choosing a capture mode on page 43 for details.
Taking photos and videos Taking burst shots Do you want to take photos of moving subjects? Whether it’s your kid's football game or a car race, you can capture the action. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
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Taking photos and videos Beauty Mode Use Beauty Mode to apply real-time touch-ups such as skin smoothening. 1. Switch to Photo or Portrait mode. See Choosing a capture mode on page 43 for details. 2. Tap to switch between the front and main cameras. 3.
Taking photos and videos Recording video Capture videos of memorable moments. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Video mode. See Choosing a capture mode on page 43 for details. 3.
Taking photos and videos Taking a panoramic photo Get a wider shot of landscapes in one sweep with Panorama mode. 1. On the Home screen, tap the camera icon to open the Camera app. 2. Switch to Panorama mode. See Choosing a capture mode on page 43 for details.
Phone calls Phone calls Making a call Use the Phone app to make calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Do one of the following: § To enter a number, tap As you type on the keypad, matching numbers or names from your contact list will be displayed.
2. To switch between the calls, tap Swap. Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC U20 5G to your ear when the speakerphone is on. § On the call screen, tap .
Phone calls Muting the microphone during a call On the call screen, tap to toggle between turning the microphone on or off. When the microphone is turned off, the mute icon appears in the status bar. Setting up a conference call Conference calling with your friends, family, or co-workers is easy.
Phone calls Clearing the call history list 1. Tap Call history. 2. Tap Clear call history. Blocking a phone number When you block a phone number, the Phone app declines calls from the number automatically. 1. On the Home screen, tap the phone icon to open the Phone app. 2.
With Messages, you can send and receive instant text (SMS) and multimedia (MMS) messages between HTC U20 5G and another phone. MMS can contain text and pictures, recorded voice, audio or video files, or contact cards (vCard). See your service plan for applicable charges for messaging.
SMS and MMS 4. In the text box, start composing your message. 5. Tap to send the message. If you're not ready to send the message, press to close the keyboard, and then press save the message as a draft. Sending a multimedia message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files.
SMS and MMS 5. Tap the text box, and then enter your message. 6. Tap to send the message. If you're not ready to send the message, press to close the keyboard, and then press save the message as a draft. Depending on the resolution of your photo or video attachments, they may be displayed as cropped thumbnails in your multimedia message.
SMS and MMS 3. Press and hold the message until it is selected, and then tap Forward. 4. Select the contact from the pop-up window. If the contact is not listed, tap New message and then enter or select a contact. 5.
Contacts Contacts Your contact list The Contacts app lists all contacts you've stored on your Google Account. 1. From the Home screen, swipe up and then find and tap Contacts. 2. Here are some of the things you can do: §...
Contacts Adding a new contact Create new contacts and add them to your Google Account. 1. From the Home screen, swipe up and then find and tap Contacts. 2. Tap 3. Tap the First name field, and then enter the contact name. Tap to separately enter the contact's given, middle, or last name and name suffix, such as Jr.
Contacts 4. Enter the new information. 5. Tap Save. Grouping contacts into labels Organize your contacts by grouping them under a label. 1. From the Home screen, swipe up and then find and tap Contacts. 2. Tap Create label. 3. Enter a name for the label, and then tap OK. 4.
Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U20 5G. Try out some of these tips to help increase battery life. Use the power management features §...
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Battery § Uninstall or disable apps that you never use. Many apps run processes or sync data in the background even when you're not using them. If there are apps that you don't need anymore, uninstall them. If an app came preloaded and can't be uninstalled, disabling the app can still prevent it from continuously running or syncing data.
Battery Using Battery Saver mode Battery Saver mode helps to increase battery life. Here are some of the things this mode does to save battery: § Turn off location services when the screen is off. § Restrict apps from doing things in the background, if they have battery optimization enabled. §...
Battery 5. Tap an item to check how it uses the battery. 6. If you see the Manage battery usage section while viewing battery use details, tap the option underneath it to adjust settings that affect battery usage. Another way to check the battery usage per app is to go to Settings, and then tap Apps & notifications See all __ apps.
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Battery 4. Under Manage battery usage, tap Background restriction. 5. Tap Restrict. Repeat the above steps to turn on background restriction in other apps. Checking which apps are battery restricted 1. On the Home screen, tap Settings. 2. Tap Battery Adaptive Battery. 3.
Storage Storage Types of storage HTC U20 5G allows you to save app data, media, and other files to the following types of storage: Phone storage This is the internal storage which contains the Android system, preinstalled apps, email, text messages, and cached data from the apps.
Or tap the external USB storage device if you have one connected. 3. Do one of the following: § Tap one or more file types such as Documents or the media file types. HTC U20 5G then looks for these file types and displays the files.
6. After copying the files, disconnect HTC U20 5G from the computer. Unmounting the storage card When you need to remove the storage card while HTC U20 5G is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
§ Use your Google Account to back up and restore data. Back up your old phone to your Google Account first. When you set up HTC U20 5G for the first time, sign in to your Google Account and restore your old phone's data to HTC U20 5G.
HTC U20 5G before you continue. If the PIN code doesn't appear, tap Retry on your old phone. If it still won't appear, this may mean that your old phone is unable to connect to HTC U20 5G. When this happens, try another transfer method.
Backup and reset Backing up HTC U20 5G Back up HTC U20 5G to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data to another Android device.
Resetting HTC U20 5G (Hard reset) If HTC U20 5G has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts HTC U20 5G back to its initial state—the state before you turned it on for the first time.
Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC U20 5G. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC U20 5G and your personal data, we strongly recommend that you only download from websites you trust.
Working with apps Working with apps App shortcuts If an app provides shortcuts to some of its common functions, you'll see them when you press and hold the app icon. Not all apps support this feature. 1. Press and hold an app icon on the Apps screen or Home screen. 2.
Working with apps Switching between recently opened apps It's easy to switch between apps you've opened recently. Press to see your recently-opened apps. § To go back to an app, scroll through the cards to find the app and tap it. §...
Using picture-in-picture Keep a small window of the video you're watching or a supported app onscreen while you do other things on HTC U20 5G. Not all apps support picture-in-picture. 1. Open a supported app, such as a video player or video call app, and start the video. Display the video in full screen.
Working with apps 3. Tap a data type or feature to check which apps have permissions to use it. 4. Tap an app. Choose whether to allow or deny it access to the data or feature. To change the different types of permissions for an app, press and hold the app on the Home screen or Apps screen, and then tap Permissions.
Working with apps 3. Tap Default apps. 4. Tap Opening links. 5. Tap the app you want to configure, and then tap Open supported links. 6. Select Open in this app to always open the app without being prompted when you tap a link. You can also choose whether to always be prompted to choose the app or never use the app for opening links.
You can also set alarms or track your time using the stopwatch or timer. Setting the date and time manually 1. Depending on your HTC device model, open the Clock app from the Home screen or Apps screen. 2. On the World Clock tab, tap Set date &...
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Snoozing or dismissing the alarm When the alarm on your HTC device goes off, tap or swipe up the onscreen controls to dismiss or snooze the alarm. If you're using a smartphone, you can also press the VOLUME buttons to snooze, or flip the phone to dismiss the alarm.
In addition to your current location, you can view weather forecasts for other cities around the globe. 1. Depending on your HTC device model, open the Weather app from the Home screen or Apps screen. You can also tap the weather icon shown on the upper-right corner of the weather clock widget.
Using apps What you can do on Google Photos The help content here is based on the following app version: 5.18.x. In the Google Photos app, sign in to your Google Account to access your backed up photos and videos. Here are some of the things you can do when using Google Photos. §...
2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Sound Recorder can run in the background while you do other things on HTC U20 5G, except when you open other apps that also use audio functions. 4. Tap to pause the recording.
§ Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC U20 5G as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
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Keeping track of your mobile data usage Monitor your mobile data usage to help prevent overages. Data usage measured by HTC U20 5G may differ from, and be less than, your actual data usage. 1. From the Home screen, tap Settings Network & internet.
Internet connections 5. Tap Data usage. You'll then see a graph that displays your mobile data usage to date. 6. Tap . Do the following to set display options for the graph: § Tap App data usage cycle to set the day of the month when your data usage cycle resets. This date is usually the start of your monthly billing cycle.
Add virtual private networks (VPNs) so you can connect and access resources inside a local network, such as your corporate or home network. Before you can connect HTC U20 5G to your local network, you may be asked to: § Install security certificates.
Share your data connection with other devices by turning HTC U20 5G into a Wi-Fi hotspot. § Make sure the data connection is turned on before sharing HTC U20 5G as a Wi-Fi hotspot. § Contact your mobile service provider if a hotspot feature needs to be added to your data plan.
HTC U20 5G as a Wi-Fi hotspot. 5. Tap the Wi-Fi hotspot On/Off switch to turn it on. HTC U20 5G is ready to be used as a Wi-Fi hotspot when you see on the status bar. After turning on Wi-Fi hotspot, tap on the Wi-Fi Hotspot settings screen to share the password as a QR code.
You can connect a compatible Bluetooth accessory such as a Bluetooth A2DP stereo headset to HTC U20 5G. Before you connect your headset, make it discoverable so HTC U20 5G can find it. Refer to your headset manual for details.
2. On the sending device, send one or more files to HTC U20 5G. 3. If asked, accept the pairing request on HTC U20 5G and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
To do contactless payment or read data, you must turn NFC on. Make sure the NFC area (shaded) on the back of HTC U20 5G is close to the terminal, card, or device when you tap your phone. To learn more about Google Pay, visit support.google.com/pay.
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Wireless sharing Turning NFC on or off 1. On the Home screen, tap Settings. 2. Tap Connected devices Connection preferences, and then tap the NFC On/Off switch to turn it on and off.
Common settings Common settings Changing your ringtone Make sure the volume is on. 1. From the Home screen, tap Settings Sound. 2. Tap Phone ringtone. 3. Select a ringtone from the list. 4. If you want to add a ringtone, tap and then choose where you want to add the ringtone from.
Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC U20 5G are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
Common settings Dark theme Dark theme can help reduce eye strain. It displays the system background and supported apps in black. 1. From the Home screen, tap Settings Display. 2. Tap the Dark theme On/Off switch to turn it on or off. When Battery Saver mode is on, your phone also turns on Dark theme automatically.
Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC U20 5G. § Touch tones when tapping the phone dial pad §...
Common settings Do not disturb mode Turn on Do not disturb mode to block visual disturbances, mute sound, and stop vibration. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2. Tap to toggle Do not disturb mode on and off. If necessary, swipe to the next screen in the Quick Settings panel to see the icon.
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Common settings Setting a Do not disturb schedule Schedule Do not disturb to turn on automatically. For example, you can set it to turn on during a weekly meeting. 1. Go to Settings, and then tap Sound Do Not Disturb. 2.
The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.
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Index - turning on or off Hotspot - usage See Wireless router Data transfer - from Android phone Display Internet connection - changing the time before the screen turns - VPN - Wi-Fi - display size - wireless router - screen brightness draft message Keyboard - entering text...
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Index Notifications Settings - app notifications - About - panel - display language - Storage Setup - first-time setup Pair a Bluetooth headset - photos, music, videos from old phone Phone calls SIM card - muting the microphone Sleep mode - speakerphone Smart Lock Phone information...
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