HTC U11 EYEs User Manual
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HTC U11 EYEs

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Summary of Contents for HTC U11 EYEs

  • Page 1 User guide HTC U11 EYEs...
  • Page 2: Table Of Contents

    Lock screen Motion gestures Touch gestures Getting to know your settings Using Quick Settings Travel mode Restarting HTC U11 EYEs (Soft reset) Notifications Motion Launch Selecting, copying, and pasting text Capturing your phone's screen Recording the phone screen Entering text...
  • Page 3 Moving a Home screen item Removing a Home screen item Sound preferences Changing your ringtone Changing your notification sound Setting the default volume Tuning your HTC USonic earphones Taking photos and videos HTC Camera Choosing a capture mode Taking a photo...
  • Page 4 Contents Setting the photo quality and size Taking continuous camera shots Tips for capturing better photos Using HDR Boost Recording video Selfies Taking photo selfies in Bokeh mode Quickly adjusting the exposure of your photos Taking a panoramic selfie Taking a super wide-angle panoramic selfie Taking a panoramic photo Advanced camera features Tips on using Pro mode...
  • Page 5 Moving apps and data between the phone storage and storage card Moving an app to or from the storage card Copying or moving files between the phone storage and storage card Copying files between HTC U11 EYEs and your computer Unmounting the storage card Backup and reset...
  • Page 6 Managing your data usage Wi-Fi connection Connecting to VPN Installing a digital certificate Using HTC U11 EYEs as a Wi-Fi hotspot Sharing your phone's Internet connection by USB tethering Wireless sharing What is HTC Connect? Turning Bluetooth on or off...
  • Page 7 Contents Screen brightness Night mode Adjusting the display size Touch sounds and vibration Changing the display language Glove mode Security settings Assigning a PIN to a nano SIM card Setting a screen lock Setting up Smart Lock Turning the lock screen off Trademarks and copyrights Index...
  • Page 8 About this guide About this guide In this user guide, we use the following symbols to indicate useful and important information: This is a note. A note often gives additional information, such as what happens when you choose to do or not to do a certain action. A note also provides information that may only be applicable to some situations.
  • Page 9 Important note on recoverable data Important note on recoverable data Files and other data that have been deleted, cleared, removed, or erased from your device may still be recoverable by third-party data recovery software. Even a factory reset may not permanently erase all data from your mobile device, including personal information.
  • Page 10: Features You'll Enjoy

    Features you'll enjoy Features you'll enjoy What's special with Camera Capture great photos and videos using HTC U11 EYEs. Selfies Capture awesome selfies with HTC U11 EYEs. § Beauty Mode – Before taking your selfie, use Beauty Mode to apply real-time touch-ups such as skin smoothening, facial slimming, and more.
  • Page 11: Convenient, Single-Handed Operation

    Features you'll enjoy UltraSpeed Autofocus HTC U11 EYEs lets you enjoy faster focus speeds using a full sensor autofocus similar to DSLRs. Using the Camera app, you can easily take photos in low light situations, capture images of moving subjects, and record clear videos.
  • Page 12 Features you'll enjoy Use any app with a squeeze Edge Sense enables you to gently squeeze the sides of your phone to access any app, take photos or video, launch a voice assistant, and much more with one intuitive gesture, even in the rain. To find out more, see Edge Sense on page 13.
  • Page 13: Edge Sense

    Edge Sense HTC U11 EYEs comes with a pressure-sensitive squeeze area on its frame. By squeezing the lower sides of HTC U11 EYEs, quickly access your favorite app or shortcut even while your phone is in sleep mode. In addition to taking camera shots and launching your chosen apps, you can assign the squeeze gestures to perform a tap or double-tap inside an app.
  • Page 14: Immersive Sound

    Experience music tuned to your ears. When you plug in the HTC USonic earphones to HTC U11 EYEs, they will scan your ears and determine the audio output level that best suits you. The earphones also incorporate Active Noise Cancellation which reduces background noise so you hear music and videos clearly.
  • Page 15: Truly Personal

    Features you'll enjoy Truly personal Designed with you in mind, HTC U11 EYEs is filled with innovations that help it to adapt to your life. Themes Make HTC U11 EYEs more personal by customizing how it looks with your own photos and then mix and match with different sets of icons, sounds, color schemes, and more.
  • Page 16: Android 7 Nougat

    Get your favorite topics, news, social media, and more conveniently delivered to one place on your phone. Even get suggestions for places to eat! You can also play embedded videos ™ right on HTC BlinkFeed . See http://www.htc.com/support/ apps/blinkfeed/. Android 7 Nougat Android ™...
  • Page 17 Features you'll enjoy § Want to watch a video while chatting at the same time? Use the split-screen view to display two running apps side by side. § Quickly switch to the previous app with a double tap. For details, see Multi-tasking on page 145.
  • Page 18: Unboxing And Setup

    Unboxing and setup Unboxing and setup HTC U11 EYEs overview After taking HTC U11 EYEs out of the box, familiarize yourself first with the location of the card tray, controls, and sensors. 1. Dual front cameras 2. VOLUME control 3. POWER button 4.
  • Page 19: Card Tray

    § Before use, check all the items in the box and make sure there's no damage to any of the items. § Use the case if it's provided in the box or purchase one that's designed for HTC U11 EYEs to help protect your phone from accidental bumps and scratches.
  • Page 20: Nano Sim Card

    Unboxing and setup Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water- resistant microphone mesh and invalidate the warranty. nano SIM card Use a standard nano SIM card. A modified card that is thicker than the standard nano SIM card will not fit properly on the tray and may damage the card slot.
  • Page 21 Unboxing and setup Inserting the nano SIM card 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole. Do not insert the tip of the tray eject tool into the microphone hole. This may damage the water- resistant microphone mesh and invalidate the warranty.
  • Page 22 Unboxing and setup 5. When reinserting the tray, make sure it is facing up so that your cards don't fall out. Hold the tray with the outer card holder between your fingers, and then steadily slide the tray all the way into the slot.
  • Page 23: Storage Card

    Unboxing and setup Storage card Use a storage card to store your photos, videos, and music. When you need to free up phone storage space, you can also move certain apps to the storage card, if the apps support this feature. The storage card is optional and sold separately.
  • Page 24 If it's the first time you insert a microSD card, you'll be prompted to set it up. Unmounting the storage card When you need to remove the storage card while HTC U11 EYEs is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card.
  • Page 25 Unboxing and setup Removing the microSD card Make sure to unmount your microSD card before removing it. See Unmounting the storage card on page 24. 1. Hold the phone face up. 2. Insert the tip of the tray eject tool that came with your phone—or a small bent paperclip— into the tray eject hole.
  • Page 26: Using The Protective Case

    Unboxing and setup Using the protective case Use the case that’s provided in the box to help protect your phone from accidental bumps and scratches. Place the phone into the protective case, top side first. Then press the four corners until the case clicks into place.
  • Page 27: Charging The Battery

    Before you turn on and start using HTC U11 EYEs, it is recommended that you charge the battery. § If the battery has been discharged for several days, you may need to charge HTC U11 EYEs for several minutes before powering it on.
  • Page 28 If this happens, contact your retail store or mobile operator. You may be charged for parts replacement. Do not intentionally submerge HTC U11 EYEs. If the phone accidentally gets immersed in water, avoid pressing the controls—such as the POWER and VOLUME buttons—and do not operate the phone.
  • Page 29: Switching The Power On Or Off

    When the phone is wet, make sure to dry it thoroughly. § To avoid damaging HTC U11 EYEs, do not charge the phone when contaminants are present or the USB port is not completely dry. In these circumstances, do not connect any external device.
  • Page 30: Setting Up Your Phone For The First Time

    5. Set up Google Assistant, or do this later. For details, visit support.google.com/assistant/. 6. Sign in to your HTC Account to use the same login credentials for HTC services such as Themes and HTC Sense Companion. 7. Set up Edge Sense so you can instantly take camera shots or perform other actions by simply squeezing your phone.
  • Page 31: Adding Your Social Networks, Email Accounts, And More

    You can sync contacts, calendars, and other information from your social networks, email accounts, and online services on HTC U11 EYEs. Depending on the account type, signing in to your online accounts lets you sync updates between HTC U11 EYEs and the Web.
  • Page 32: Setting Up Face Unlock

    Unboxing and setup Setting up Face Unlock When the screen is on, you can use Face Unlock to quickly unlock HTC U11 EYEs by simply looking at the front camera. 1. From the Home screen, swipe up and then tap Settings Face Unlock.
  • Page 33: Managing Your Nano Sim Cards With Dual Network Manager

    Fingerprint scanner You can quickly wake up and unlock the HTC U11 EYEs using your fingerprint. You can add up to 5 fingerprints. When setting up and using the fingerprint scanner, follow these tips: §...
  • Page 34: Navigation Bar

    § Wake up screen: Wakes up to the lock screen. § Tap to take a selfie: Captures selfies while you're using the Selfie Photo or Selfie Video mode in the HTC Camera app. This feature is available only in phones that have the fingerprint scanner at the back panel, 4.
  • Page 35 Unboxing and setup § Tap to show the Notifications panel. See Notifications panel on page 46. § Tap to show the Quick Settings panel. See Using Quick Settings on page 43. Swipe left on the Navigation Bar to go to the second panel and see the other action buttons. Customizing the Navigation Bar Change the buttons shown on the Navigation Bar and even rearrange the order.
  • Page 36: Your First Week With Your New Phone

    HTC Sense Home After you've turned on and set up HTC U11 EYEs for the first time, you'll see the Home screen. § Swipe right and you'll find HTC BlinkFeed. You can customize HTC BlinkFeed to show posts from your social networks, headlines from your favorite news media, and more.
  • Page 37: Lock Screen

    Motion gestures Use motion gestures to mute HTC U11 EYEs, lower the ring volume, and more. Lift phone to auto answer a call To automatically answer an incoming call, lift the phone and look at the screen first to see who's calling before you hold it to your ear.
  • Page 38 Increase ring volume automatically while phone is in your pocket or bag Pocket mode makes HTC U11 EYEs recognize when your phone is in your bag or pocket and raise the ring volume so that you can hear it in noisy environments.
  • Page 39: Touch Gestures

    Your first week with your new phone Touch gestures Use touch gestures to get around the Home screen, open apps, scroll through lists, and more. Tap the screen with your finger when you want to select onscreen items such as application and settings icons, or press onscreen buttons. Press and hold To open the available options for an item (for example, a contact or link in a webpage), just press and hold the item.
  • Page 40 Your first week with your new phone Drag Press and hold your finger with some pressure before you start to drag. While dragging, don't release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quicker strokes, such as when moving right and left on the Home screen, or flicking through a contacts or message list.
  • Page 41 Your first week with your new phone Slide with two fingers In some apps, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger swipe Swipe down from the status bar using two fingers to access Quick Settings.
  • Page 42: Getting To Know Your Settings

    § Tap Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more. § Tap Security to help secure HTC U11 EYEs, for example with a screen lock. § Tap an item under Suggestions to check out new or recommended settings to customize.
  • Page 43: Using Quick Settings

    Your first week with your new phone Using Quick Settings In the Quick Settings panel, easily turn settings such as Wi-Fi and Bluetooth ® on or off. 1. Swipe down from the top of the screen to open the Notifications panel. Right below the Settings button, you'll see the first six Quick Settings tiles.
  • Page 44: Travel Mode

    Restarting HTC U11 EYEs (Soft reset) If HTC U11 EYEs is running slower than normal, is unresponsive, or has an app that is not performing properly, try rebooting and see if that helps solve the problem.
  • Page 45 Your first week with your new phone § Solid green light when HTC U11 EYEs is connected to the power adapter or a computer and the battery is fully charged. § Flashing green light when you have a pending notification.
  • Page 46 Your first week with your new phone Notifications panel Notification icons inform you of new messages, calendar events, alarms, and activities in progress such as files downloading. When you see notification icons, open the Notifications panel to check out details of the notifications that you've received.
  • Page 47: Motion Launch

    Motion Launch Motion Launch is a combination of a motion gesture followed by a finger gesture. Using a combination of simple gestures, you can wake up to your Home screen, HTC BlinkFeed, and more. See the following: Waking up to the lock screen on page 47 §...
  • Page 48 2. Immediately double-tap the screen. Waking up and unlocking Go from sleep mode and unlock HTC U11 EYEs to the last screen you were using without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC U11 EYEs unlocks.
  • Page 49 2. Immediately swipe left from the right side of the screen. Waking up to HTC BlinkFeed Go from sleep mode to HTC BlinkFeed without pressing the POWER button. If you've set up a screen lock with credentials, you'll be asked to provide your credentials first before HTC U11 EYEs unlocks.
  • Page 50: Selecting, Copying, And Pasting Text

    Your first week with your new phone Launching the camera Go from sleep mode to the Camera app without pressing the POWER button. 1. Lift the phone in portrait orientation. 2. Immediately swipe down twice on the screen. If you've set up a screen lock with credentials, you'll be asked to provide your credentials when you exit the Camera app.
  • Page 51: Capturing Your Phone's Screen

    Your first week with your new phone Capturing your phone's screen Want to show off your high game score or write a blog post about HTC U11 EYEs features? It's easy to take a picture of the screen to share.
  • Page 52 Your first week with your new phone Capturing a scrolling screenshot Capture that long message thread, webpage, or article as one screenshot. 1. On the screen you want to capture, do one of the following: § Press and hold POWER and VOLUME DOWN at the same time. §...
  • Page 53: Recording The Phone Screen

    Your first week with your new phone Recording the phone screen Share your gameplay or capture a walk-through to show a friend how to level up or use a phone feature. 1. On the screen where you want to start recording, tap on the Navigation Bar.
  • Page 54: How Can I Type Faster

    § Turn on Contextual prediction.Go to Settings, and then tap Language & keyboard. Tap Virtual keyboard TouchPal - HTC Sense Version Smart input, and then make sure that Contextual prediction is selected. This option enables next word prediction and will also allow the keyboard to learn from the usual word patterns you type for better word suggestions.
  • Page 55 Your first week with your new phone § Switch to landscape mode.With two fingers, swipe down from the status bar and check if Auto rotate is turned on. Open the app you need, and then tap a text field to show the keyboard.
  • Page 56: Getting Help And Troubleshooting

    Check out the friendly walkthroughs and the FAQs in the Help app to learn how to use your phone. § When you see a Help tile in HTC BlinkFeed, just tap the tile to know more about the tip. § From the Home screen, swipe up and then find and tap Help.
  • Page 57: Edge Sense

    § Download the latest version of HTC Edge Sense from Google Play Store to enjoy add-on features. Edge Sense provides an intuitive way to interact with your HTC phone by simply squeezing its lower sides. Customize Edge Sense to quickly launch your favorite app or do certain actions.
  • Page 58: Setting Up Edge Sense

    Edge Sense § Except for capturing screenshots and performing in-app actions, the above can be triggered by squeeze gestures even when the screen is off. § Google Play Music and third-party music apps that follow the Android music control standard are supported by Edge Sense.
  • Page 59: Taking Camera Shots Using Edge Sense

    Check and make sure to download the latest HTC Edge Sense and Camera app versions from Google Play Store. Squeeze the lower sides of your HTC phone to open the Camera app, and then squeeze again to take a photo.
  • Page 60: Enabling Advanced Mode

    Turning on Advanced mode activates the squeeze and hold gesture. In this mode, you'll be able to do the following with Edge Sense: § While you're using HTC Camera, squeeze and hold the lower sides of your phone to switch between the main and front cameras. You can do this only if the squeeze gesture—whether it's the short squeeze or squeeze and hold—is set to Launch Camera app.
  • Page 61: Typing With Your Voice With Edge Sense

    Type using your voice instead of the onscreen keyboard. § Check and make sure to download the latest HTC Edge Sense version from Google Play Store. § In Settings Edge Sense, make sure the Keyboard option is selected under In-app options.
  • Page 62: Adjusting The Squeeze Force Level

    Edge Sense Adjusting the squeeze force level If you experience accidentally launching Camera or an assigned shortcut while holding the sides of your phone, tune Edge Sense to make it detect the strength of your squeeze more effectively. 1. From the Home screen, swipe up and then tap Settings Edge Sense. 2.
  • Page 63: Assigning In-App Actions To Squeeze Gestures

    Edge Sense Assigning in-app actions to squeeze gestures Per app, you can customize squeeze gestures to do a tap or double-tap on a specific area on the screen. § If Advanced mode is not enabled in Edge Sense, you can only customize the short squeeze gesture.
  • Page 64: Changing In-App Actions

    Edge Sense 3. In the app list, tap Clock. 4. Tap Short squeeze. 5. Tap , and then tap the Timer tab to assign it to the short squeeze gesture. 6. Select the Tap action, and then tap OK. 7. Enter an action name, such as Go to Timer, and then tap Save. 8.
  • Page 65: Squeezing To Unlock Your Phone With Face Unlock

    Edge Sense Squeezing to unlock your phone with Face Unlock You can assign a squeeze gesture in Edge Sense to unlock your phone with Face Unlock. Make sure you've turned on and set up Face Unlock in Settings. 1. From the Home screen, swipe up and then tap Settings Edge Sense. 2.
  • Page 66: Opening Edge Launcher

    Edge Sense Opening Edge Launcher For single-handed operation of your phone, use Edge Launcher to quickly launch apps, call or send messages to your contacts, and turn certain quick settings on or off. Edge Launcher can only be opened through Edge Sense. Assign it first to the short squeeze or squeeze and hold gesture by following the steps in Enabling Advanced mode on page 60.
  • Page 67: Adjusting The Edge Launcher Position

    Edge Sense 4. Choose whether to add an app, contact number, or quick setting. 5. Tap to add more items to Edge Launcher. 6. To add another panel of slots, scroll down on the right side of the Edit Edge Launcher screen, and then tap Add Panel.
  • Page 68: Updates

    Checking for updates manually Turn on mobile data or connect HTC U11 EYEs to a Wi-Fi network before you check for updates. 1. From the Home screen, swipe up and then find and tap Settings. 2. Tap About Software updates. HTC U11 EYEs checks if updates are available.
  • Page 69: Installing A Software Update

    Updates Installing a software update When HTC U11 EYEs is connected to the Internet and there's a new software update available, the update notification icon appears in the status bar. 1. Slide the Notifications panel open, and then tap the system update notification.
  • Page 70: Home Screen Layout And Fonts

    § You won't be able to add a new widget panel if you've already reached the maximum limit. § HTC BlinkFeed always appears as the first panel (if it's not removed). A widget panel cannot be added before HTC BlinkFeed.
  • Page 71: Setting Your Home Wallpaper

    Home screen layout and fonts 4. Tap Set as home. 5. Press Pressing from an app will first return you to the last panel you were in. Just press again to go to your main Home screen. Setting your Home wallpaper Choose from the available wallpapers, or use any photo you've taken with the camera.
  • Page 72: Widgets And Shortcuts

    Widgets and shortcuts Widgets and shortcuts Launch bar The launch bar gives you one-touch access to commonly used apps and other shortcuts. You can replace the apps on the launch bar with the ones you often use. § You can only customize the launch bar while in Classic layout. §...
  • Page 73: Adding Home Screen Shortcuts

    Widgets and shortcuts 4. Scroll through the widgets, or tap to search for a specific widget. 5. Press and hold a widget, and then drag it to a widget panel you want to add it to. Changing the widget settings You can modify basic settings of some widgets.
  • Page 74: Moving A Home Screen Item

    Widgets and shortcuts 3. Tap the folder window’s title bar, and then enter a new folder name. 4. Add more apps into the folder. Tap , select your apps, and then tap Done. You can also add shortcuts to settings or information to a folder. Add a shortcut first to a widget panel, and then drag it over to the folder.
  • Page 75: Sound Preferences

    Sound preferences Sound preferences Changing your ringtone Make sure the volume is on. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Ringtone. Or in dual SIM models, tap Slot 1 ringtone or Slot 2 ringtone. 3.
  • Page 76: Tuning Your Htc Usonic Earphones

    Experience music tuned to your ears when you use your HTC USonic earphones with HTC U11 EYEs. The earphones will scan your ears to determine the output level that best suits you. The HTC USonic earphones can only be used with HTC U11 EYEs and other compatible HTC phones supporting HTC USonic.
  • Page 77: Taking Photos And Videos

    Taking photos and videos Taking photos and videos HTC Camera Take great photos and videos with the camera. For your convenience, there's more than one way to launch the Camera app. § If you've set up Edge Sense, just squeeze the lower sides of the phone anytime—whether the display is on or off.
  • Page 78: Choosing A Capture Mode

    4. Choose how you want to use the volume buttons when you're in the Camera app. Choosing a capture mode Switch to a capture mode to use for taking photos or videos. The camera on HTC U11 EYEs separates capture modes into categories so that you can quickly find which mode you want.
  • Page 79: Taking A Photo

    Taking photos and videos 4. To quickly switch between the front and main camera, tap on the Viewfinder screen. 5. You can quickly switch back to either Photo or Video mode when you're in other capture modes without opening the slideout menu.Right below the main shutter button, just tap to switch back to Photo mode or to switch back to Video mode.
  • Page 80: Setting The Photo Quality And Size

    Taking photos and videos 3. Point the camera at what you want to capture. The camera adjusts the focus automatically as you move it. You can also tap the screen to change the focus to a different subject. 4. To manually adjust the exposure, tap the screen, and then drag your finger up and down. Or turn on Touch autoexposure so you can instantly brighten or darken a subject with a single tap.
  • Page 81: Tips For Capturing Better Photos

    § If there are parts of the image that are in shadows and others are in highlights, use HDR to capture multiple shots of different exposures and combine them into one shot. Keep HTC U11 EYEs steady or place it on a level surface when using HDR. See Using HDR Boost page 82 for details.
  • Page 82: Using Hdr Boost

    Taking photos and videos Using HDR Boost When shooting portraits against a bright background, use HDR Boost to capture your subjects clearly. HDR Boost also works in low light situations, giving you clearer photos with less noise. HDR Boost works best when your subject is steady. The camera takes multiple shots at different exposure levels and combines them into one enhanced photo.
  • Page 83: Selfies

    Taking photos and videos Turning on high resolution audio Record videos, including selfie videos, with high resolution audio. § High resolution audio is only available when the video quality is set to HD (720p) or higher. § You can't pause video recording when using high resolution audio. 1.
  • Page 84 Taking photos and videos 4. Tap each option, and then drag its slider to make your adjustments. 5. When ready, tap . Or simply squeeze the lower sides of your phone. Taking selfies automatically Keep still to take an auto selfie—or just smile! You just need to turn this feature on in the camera settings.
  • Page 85: Taking Photo Selfies In Bokeh Mode

    Taking photos and videos 6. Pose and frame yourself on the Viewfinder screen. 7. Look at the front camera, and then: § Say Cheese or Capture to take a photo selfie. § Say Action or Rolling to record a video selfie. You can also use voice commands with the main camera.
  • Page 86 Taking photos and videos 3. Tap to cycle through the Bokeh mode options. Icon State Auto Bokeh Manual Bokeh 4. If you selected Manual Bokeh, drag the slider to the right or left to increase or decrease the blur level of the background. 5.
  • Page 87: Quickly Adjusting The Exposure Of Your Photos

    Quickly adjusting the exposure of your photos HTC U11 EYEs features a quick way of adjusting the exposure level or brightness in real time. Turn Touch autoexposure on if you want the camera to automatically adjust the exposure when you tap a darker or overexposed area on the Viewfinder screen.
  • Page 88 Taking photos and videos 7. While holding your phone steadily, slowly swivel left or right on the phone's axis until you see the white capture box move to the side panel of the panorama overlay. The capture box turns green and you'll hear a shutter sound as the photo is taken.
  • Page 89: Taking A Super Wide-Angle Panoramic Selfie

    Taking photos and videos Taking a super wide-angle panoramic selfie If you have more friends or scenery to capture, set the Selfie Panorama mode to Widest to stitch five photos instead of three. Some camera features are not available when you’re in Selfie Panorama mode, such as zooming. 1.
  • Page 90: Taking A Panoramic Photo

    78 for details. 3. When you're ready to take the shot, tap 4. Pan left or right in either landscape or portrait view. Hold HTC U11 EYEs as steadily as you can to automatically capture frames. You can also tap to stop capturing anytime.
  • Page 91: Advanced Camera Features

    Advanced camera features Tips on using Pro mode While the automatic Photo mode already captures great pictures, the HTC Camera app's Pro mode can deliver DSLR-like results if used properly. Before you start taking photos with Pro mode, here are a few things about the manual settings you should know about.
  • Page 92 Advanced camera features Another use of long exposure is to capture light trails from fast-moving objects such as vehicles. An even slower shutter speed is needed to achieve this. If the street lights and the moving objects appear too bright and overexposed in your photos, use a neutral density (ND) filter to cover the main camera and try capturing again.
  • Page 93 Advanced camera features Corrective or creative white balance The common use of the white balance is for adjusting the color temperature of the light source for your photos to have a more natural or realistic look. You can also use the white balance to make photos look warmer or cooler for a more artistic effect.
  • Page 94: Choosing A Scene

    Advanced camera features Below is a an actual shot captured using the Pro mode at a shutter speed value just about right to freeze the motion. Manual focus Similar to DSLR cameras, Pro mode has manual focus that gives you total control to adjust the focus according to your distance from the subject.
  • Page 95: Manually Adjusting Camera Settings

    Advanced camera features 3. Tap and then choose a preset scene. Select: when capturing nightscape such as a city skyline or street with city lights. Keep the § camera steady when taking the shot for best results. when capturing a fast-moving subject such as your kid playing sports or a moving §...
  • Page 96: Taking A Raw Photo

    Advanced camera features Taking a RAW photo Want to keep more detail in your shots, or fix the lighting in post processing? With Pro mode, you can take photos that will be saved as RAW image files in DNG format, along with a JPG compressed version.
  • Page 97: Recording A Hyperlapse Video

    Advanced camera features Recording a Hyperlapse video Want to have a fast motion effect in your video? Use Hyperlapse mode to speed videos up to 12 times. 1. On the Home screen, tap the camera icon to open the Camera app. 2.
  • Page 98: Google Photos

    Or, press and hold a thumbnail as your first selection, and then drag your finger to the last item you want to select. § Enhance RAW photos taken using the HTC Camera app. § Add Hyperlapse effect to your videos.
  • Page 99: Enhancing Raw Photos

    Google Photos 3. Tap , and then do any of the following: § Tap to adjust the brightness, color, and more. § Tap to apply a filter to the photo. § Tap to rotate or crop the photo. 4. While you're editing, press and hold the photo to compare your changes to the original. 5.
  • Page 100: Changing The Playback Speed Of A Slow Motion Video

    Google Photos Changing the playback speed of a slow motion video Adjust the playback speed of a selected section of a slow motion video. You can only change the video playback speed of videos captured using slow motion in the Camera app.
  • Page 101 Google Photos Adding a Hyperlapse effect on a regular video 1. From the Home screen, swipe up and then find and tap Photos. 2. Find and tap the thumbnail of a video to view it in full screen. You cannot add a Hyperlapse effect on a video that was captured using hi-res audio. 3.
  • Page 102: Phone Calls

    Phone calls Phone calls Making a call with Smart dial You can either dial a number directly, or use Smart dial to quickly place a call. Smart dial searches and calls a stored/synced contact or a number from your call history. 1.
  • Page 103: Speed Dial

    § Press the POWER button. § Place HTC U11 EYEs face down on a level surface. If Flip to mute option in Sound & notification settings is set to Mute once, HTC U11 EYEs will still ring when there are subsequent incoming calls.
  • Page 104: Emergency Call

    If you have multiple missed calls, tap the missed calls notification to open the Call History tab. Emergency call In some regions, you can make emergency calls from HTC U11 EYEs even if the nano SIM card has been blocked or if you don't have one installed.
  • Page 105: Setting Up A Conference Call

    Phone calls Turning the speakerphone on or off during a call To decrease potential damage to your hearing, do not hold HTC U11 EYEs to your ear when the speakerphone is on. § On the call screen, tap . The speakerphone icon appears in the status bar.
  • Page 106: Call History

    Phone calls Call History Use Call History to check missed calls, your dialed numbers, and received calls. 1. On the Home screen, tap the phone icon to open the Phone app. 2. Swipe right to go to the Call History tab. 3.
  • Page 107: Home Dialing

    Phone calls Home dialing When you're on a trip abroad, it's easy to dial friends and family from home. Your home country code is automatically added when you call your contacts while roaming. But when manually entering a phone number to call, you need to enter a plus (+) sign and country code before the number.
  • Page 108: Sms And Mms

    SMS and MMS SMS and MMS Sending a text message (SMS) 1. From the Home screen, swipe up and then find and tap Messages. 2. Tap 3. Enter a contact name or mobile number in the To field. 4. Tap the area that says Add text or your signature if you've set it. 5.
  • Page 109: How Do I Add A Signature In My Text Messages

    SMS and MMS Replying to a contact's other phone number When a contact has multiple phone numbers stored on HTC U11 EYEs, you can select which phone number to reply to. Keep in mind that if you don't select another number, your response will be sent to the phone number that your contact used to send the last message.
  • Page 110: Sending A Multimedia Message (Mms)

    SMS and MMS Sending a multimedia message (MMS) Before attaching and sending a high-resolution video, compress it first so that the file size doesn't exceed the message size limit. 1. From the Home screen, swipe up and then find and tap Messages. 2.
  • Page 111: Forwarding A Message

    Group MMS Similar to a group chat, sending a group MMS lets your recipients join the conversation you've started. HTC U11 EYEs also organizes message replies in a single conversation thread. If this is your first time to send a group MMS, you may need to enter your mobile phone number.
  • Page 112: Blocking Unwanted Messages

    SMS and MMS 3. Tap Move to secure box. 4. Select the messages, and then tap Move. To move all the messages from a contact, on the Messages screen, press and hold the contact and tap Move to secure box. §...
  • Page 113: Deleting Messages And Conversations

    SMS and MMS Deleting messages and conversations Open the Messages app and do any of the following: To delete a Do these steps Message Open the conversation thread with a contact, tap the message, and then tap Delete message. To delete multiple messages within a conversation, tap Delete messages Delete by selection, and then select the messages to delete.
  • Page 114: Your Contacts List

    Contacts Your contacts list The People app lists all contacts you've stored on HTC U11 EYEs and from online accounts you're logged in to. Use the People app to easily manage communications with people that matter to you. 1. From the Home screen, swipe up and then find and tap People.
  • Page 115: Adding A New Contact

    3. Press Finding people Search for contacts stored on HTC U11 EYEs, your company directory if you have an Exchange ActiveSync account, or social networks you've signed into. 1. From the Home screen, swipe up and then find and tap People.
  • Page 116: Editing A Contact's Information

    Contacts How do I add an extension number to a contact number? While creating a new contact or editing a contact's details in People, you can add an extension number to their number so you can skip the voice prompts when calling. 1.
  • Page 117: Getting In Touch With A Contact

    2. Tap Search contacts in your Company Directory. 3. Tap the name of the contact you want copied to HTC U11 EYEs. 4. Tap to import the contact.
  • Page 118: Merging Contact Information

    Accepting contact link suggestions When HTC U11 EYEs finds contacts that can be merged, you’ll see a link notification when you open the People app. 1. From the Home screen, swipe up and then find and tap People.
  • Page 119: Sending Contact Information

    We’ve also set up the Frequent group to automatically add the contacts you dial or get calls from the most. HTC U11 EYEs also syncs with groups you've created in your Google Account. Creating a group 1.
  • Page 120: Private Contacts

    Contacts Sending a message or email to a group You will be charged for each text message sent. For example, if you send a message to a group of five people, you will be charged for five messages. 1. On the Groups tab, tap the group you want to send a message or email to. 2.
  • Page 121 Contacts Organizing your private contacts 1. On the People tab, tap Manage contacts Private contacts. 2. To add contacts to the private contacts list, tap , select the contacts you want to add, and then tap Save. 3. To remove private contacts from the list, tap Remove private contact, select the contacts you want to remove, and then tap Remove.
  • Page 122: Battery

    Battery Tips for extending battery life How long the battery can last before it needs recharging depends on how you use HTC U11 EYEs. Try out some of these tips to help increase battery life. Use the power management features §...
  • Page 123 § If you have many email accounts, consider prolonging the sync time of some accounts. If you are using the HTC Mail app, select an account, tap Settings Sync, Send & Receive, and then adjust the settings under Sync schedule.
  • Page 124: Using Power Saver Mode

    Battery Using power saver mode Power saver mode helps to increase battery life. It reduces the usage of phone features that drain the battery such as location services and mobile data. 1. From the Home screen, swipe up and then find and tap Settings. 2.
  • Page 125: Checking Battery History

    Checking battery history Check how long you've been using HTC U11 EYEs since the last charge. You can also see a chart that shows how long the screen has been on, and how long you've been using connections like the mobile network or Wi-Fi.
  • Page 126: Storage

    Storage Storage Freeing up storage space As you use HTC U11 EYEs, you'll accumulate data and fill its storage capacity over time. Here are some tips on how to free up phone storage space. Manage photos and videos § After taking continuous camera shots, keep only the best shot. Discard the rest, if you don't need them.
  • Page 127: Types Of Storage

    Removable storage Use a new storage card as removable storage to be able to insert and use the card on HTC U11 EYEs and other Android phones.
  • Page 128: Setting Up Your Storage Card As Internal Storage

    Storage Setting up your storage card as internal storage When you insert a storage card that has not been used on HTC U11 EYEs before, the card will be mounted as removable storage by default. If the storage card is new or doesn't have content you want to keep, you can format the storage card to use it as internal storage for HTC U11 EYEs.
  • Page 129: Moving An App To Or From The Storage Card

    You can also copy or move files to or from an external USB storage device when you have it connected to HTC U11 EYEs. 1. From the Home screen, swipe up and then tap Settings Storage.
  • Page 130: Copying Files Between Htc U11 Eyes And Your Computer

    You can copy your music, photos, and other files to HTC U11 EYEs. § Save and close your files before copying them from your computer to HTC U11 EYEs, or vice versa. § If you're using your storage card as internal storage, your computer will only show storage card content.
  • Page 131: Unmounting The Storage Card

    Storage Unmounting the storage card When you need to remove the storage card while HTC U11 EYEs is on, unmount the storage card first to prevent corrupting or damaging the files in the storage card. If your storage card is used as internal storage and there are apps that were moved to the card, you will not be able to open these apps after unmounting the card.
  • Page 132: Backup And Reset

    You can also sync locally stored contacts and playlists between HTC U11 EYEs and your computer. Likewise, HTC Sync Manager is a good alternative if you don't want to back up your accounts, settings, and other personal content to the cloud. You can use it to create backups of HTC U11 EYEs on your computer.
  • Page 133: Backing Up Htc U11 Eyes

    Backup and reset Backing up HTC U11 EYEs Automatically back up HTC U11 EYEs to Google Drive so you can restore content such as app data and settings after a factory reset or when restoring your data on another HTC phone.
  • Page 134: Restoring From Your Previous Htc Phone

    HTC U11 EYEs while apps are being restored. Backing up contacts and messages If you want to separately back up contacts and text messages on HTC U11 EYEs, here are some tips on how to export or import them.
  • Page 135 Backing up your text messages Keep important text messages by backing them up so you can restore them to the HTC Messages app, if needed. The Messages app backs up either to the phone storage or to your storage card if you have one inserted.
  • Page 136: Resetting Network Settings

    Resetting network settings Reset the network settings when you're having problems connecting HTC U11 EYEs to your mobile data or Wi-Fi network and Bluetooth devices. 1. From the Home screen, swipe up and then tap Settings Backup & reset.
  • Page 137: Resetting Htc U11 Eyes (Hard Reset)

    Resetting HTC U11 EYEs (Hard reset) If HTC U11 EYEs has a persistent problem that cannot be solved, you can perform a factory reset (also called a hard reset or master reset). A factory reset reverts the phone back to its initial state—...
  • Page 138: Transfer

    Transferring content from an Android phone on page 138. From an iPhone Back up iPhone content to your iCloud storage, and then transfer the content to HTC U11 EYEs. See Transferring iPhone content through iCloud on page 139. Transferring content from an Android phone On your old Android phone, download the HTC Transfer Tool and use it to transfer your content to HTC U11 EYEs.
  • Page 139: Transferring Iphone Content Through Icloud

    4. Enter your iCloud email address and password, and then tap Sign in. 5. Choose the iPhone backup that you want to transfer to HTC U11 EYEs, and then tap Next. 6. Choose the types of content you want to transfer, and then tap Import.
  • Page 140: Transferring Photos, Videos, And Music Between Your Phone And Computer

    HTC U11 EYEs and your computer on page 130. § Download and use the HTC Sync Manager software on your computer. You can set it up to automatically get music, photos, and videos off HTC U11 EYEs to your computer. You can also sync playlists from your computer to the phone.
  • Page 141: Installing And Removing Apps

    Getting apps from Google Play Store Google Play Store is the place to go to find new apps for HTC U11 EYEs. Choose from a wide variety of free and paid apps ranging from productivity apps, entertainment, to games.
  • Page 142: Downloading Apps From The Web

    Downloading apps from the web You can download apps directly from websites. Apps downloaded from websites can be from unknown sources. To help protect HTC U11 EYEs and your personal data, we strongly recommend that you only download from websites you trust.
  • Page 143: Working With Apps

    HTC BlinkFeed or Home screen. Arranging apps You can arrange and rearrange the apps on the Apps screen. 1. From HTC BlinkFeed or any widget panel, tap 2. Tap , and then choose how to arrange apps, such as alphabetically.
  • Page 144: App Shortcuts

    Working with apps 3. Press and hold an app or folder, and then do one of the following: § Drag the app or folder to another position on the same page. Wait until you see the occupying icon move away before releasing your finger. §...
  • Page 145: Multi-Tasking

    Working with apps Multi-tasking Working with two apps at the same time Some apps may not support this feature. 1. Open the first app you want to use, and then press and hold . A screen divider will appear onscreen. 2.
  • Page 146: Controlling App Permissions

    Working with apps Controlling app permissions When you open apps the first time, you'll be prompted to grant them permissions to access certain data or features, such as contacts or the microphone. This gives you more control over which apps have authorized access.
  • Page 147: Disabling An App

    Working with apps Disabling an app Apps, even if not used often, may be running in the background and downloading data. If an app cannot be uninstalled, you can disable it. 1. From the Home screen, swipe up and then tap Settings Apps. 2.
  • Page 148: Htc Apps

    HTC Sense Companion HTC Sense Companion is a personal companion that’s always learning from you, and the things you do every day. Learn more about what HTC Sense Companion can do for you by going to http:// www.htc.com/support/apps/sense-companion/. § HTC Sense Companion retrieves information from third party websites and databases. HTC is not responsible for the accuracy of such third party content.
  • Page 149: Mail

    2. Hold the microphone near the sound source. 3. Tap to start recording a voice clip. Voice Recorder can run in the background while you do other things on HTC U11 EYEs, except when you open other apps that also use audio functions. 4. Tap to stop recording.
  • Page 150: Internet Connections

    § Refreshing apps to update info and feeds § Uploading and backing up your files to your online storage account § Using HTC U11 EYEs as a Wi-Fi hotspot § Sharing your mobile data connection by USB tethering To help you save on data usage, connect to a Wi-Fi network whenever possible and set your online...
  • Page 151 Monitor your data usage to help prevent going over your monthly data allowance. Data usage measured by HTC U11 EYEs may differ from, and be less than, your actual data usage. 1. From the Home screen, swipe up and then find and tap Settings.
  • Page 152: Wi-Fi Connection

    Internet connections Viewing the data usage of apps 1. From the Home screen, swipe up and then find and tap Settings. 2. Under Wireless & networks, tap More Data usage. 3. In dual SIM phone models, tap to select a card slot. 4.
  • Page 153: Connecting To Vpn

    Internet connections Connecting to a Wi-Fi network via WPS If you're using a Wi-Fi router with Wi-Fi Protected Setup (WPS), you can connect HTC U11 EYEs easily. 1. Turn Wi-Fi on, and check the list of detected Wi-Fi networks. Turning Wi-Fi on or off on page 152.
  • Page 154 § Download and install a required VPN app, if you're connecting to a secured enterprise network. Contact your network administrator for details. Also, HTC U11 EYEs must first establish a Wi-Fi or data connection before you can start a VPN connection.
  • Page 155: Installing A Digital Certificate

    § Some apps such as your browser or email client let you install certificates directly in the app. See the app's help for details. 1. Save the certificate file in the root folder on HTC U11 EYEs or your storage card. 2. From the Home screen, swipe up and then tap Settings Security.
  • Page 156: Sharing Your Phone's Internet Connection By Usb Tethering

    No Internet connection available for your computer? No problem. Use the data connection of HTC U11 EYEs to connect to the Internet. § To make sure that the USB drivers for HTC U11 EYEs are up-to-date, install the latest version of HTC Sync Manager on your computer.
  • Page 157: Wireless Sharing

    2. If you don't see your headset listed, tap Scan for devices to refresh the list. 3. Tap the name of your headset in the Available Devices section. HTC U11 EYEs pairs with the headset and the headset connection status is displayed in the Paired Devices section.
  • Page 158: Unpairing From A Bluetooth Device

    2. On the sending device, send one or more files to HTC U11 EYEs. 3. If asked, accept the pairing request on HTC U11 EYEs and on the sending device. You may also be prompted to enter the same passcode or confirm the auto-generated passcode on both devices.
  • Page 159: Using Nfc

    7. Tap the received file to view it. Using NFC With built-in NFC (near field communication) on HTC U11 EYEs, you can share content to another NFC-capable mobile device in an instant. The availability of NFC varies by phone model, region, and country.
  • Page 160 Android Beam option, make sure it is also turned on. 1. While viewing the content that you want to share, hold HTC U11 EYEs and the other phone back to back. Make sure that the NFC area (shaded part) of HTC U11 EYEs and the other phone's NFC area are close to one another.
  • Page 161: Common Settings

    Common settings Common settings Do not disturb mode Use Do not disturb mode to reject calls, and silence audible alerts and notifications, but still keep a data connection available. 1. With two fingers, swipe down from the top of the screen to open Quick Settings. 2.
  • Page 162 Common settings Blocking visual disturbances You can set Do not disturb mode to block visual disturbances such as pop up notifications. 1. From the Home screen, swipe up and then tap Settings Sound & notification. 2. Tap Do not disturb Block visual disturbances. 3.
  • Page 163: Turning Location Services On Or Off

    Turning location services on or off In order to find your location on HTC U11 EYEs, you need to enable location sources. 1. From the Home screen, swipe up and then tap Settings Location. 2. Tap the On/Off switch to turn location services on and off.
  • Page 164: Airplane Mode

    Common settings Airplane mode When you enable Airplane (Flight) mode, all wireless radios on HTC U11 EYEs are turned off, including the call function, data services, Bluetooth, and Wi-Fi. When you disable Airplane mode, the call function is turned back on and the previous state of Bluetooth and Wi-Fi is restored.
  • Page 165: Night Mode

    Some people like the sound or vibration feedback they get when touching the screen, and some don't. You can turn on or off various types of touch sounds and vibration on HTC U11 EYEs. § Touch tones when tapping the phone dial pad §...
  • Page 166: Changing The Display Language

    Common settings 3. On the General settings screen, do one of the following: § Tap Keypress sound, clear System Volume, and then drag the slider all the way to the left to turn off keyboard sounds. § Tap Keypress vibration, clear System default, and then drag the slider all the way to the left to turn off keyboard vibration.
  • Page 167: Security Settings

    Choose to set a screen lock pattern, numeric PIN, or other means of locking your phone. You'll be asked to unlock the screen every time HTC U11 EYEs is turned on or when it’s idle for a certain period of time.
  • Page 168: Setting Up Smart Lock

    Security settings 3. Select a screen lock option and set up the screen lock. 4. On the Security screen, tap Automatically lock phone, then specify the idle time before the screen locks. and clear Make pattern visible if you don’t want your screen lock pattern to display as you draw it onscreen.
  • Page 169: Trademarks And Copyrights

    Not all marks listed necessarily appear in this User Guide. The HTC Sync Manager software can be used with materials that you own or are lawfully authorized to use and/or duplicate. Unauthorized use and/or duplication of copyrighted material may be a violation of copyright law in the United States and/or other countries/regions.
  • Page 170 Index Index Accounts Call history - syncing Camera 77, 79, 82 Airplane mode - basics Android Beam - Bokeh See NFC - capture modes Apps - continuous shooting - accessing apps - flash - app shortcuts - HDR Boost - arranging - high resolution audio 73, 143 - grouping into a folder...
  • Page 171 - turning on or off - launch bar - typing with your voice - shortcuts expanded storage - wallpaper - widget panel - widgets Hotspot Factory reset See Wireless router Files HTC Sense version - copying HTC USonic Finger gestures Hyperlapse...
  • Page 172 Index Internet connection NFC (Near Field Communication) - VPN Night mode - Wi-Fi Notifications - wireless router - panel Keyboard Online accounts - entering text - adding accounts - entering text by speaking - removing accounts - speech recognition - syncing manually - what can you sync with Language - system language...
  • Page 173 Soft reset Recording your voice Software update 44, 137 Reset Sound Router - active noise cancellation See Wireless router - HTC USonic - switching profiles Speakerphone Speed dial 36, 51, 164 Screen Storage - adjusting brightness Sweep panorama - capture...
  • Page 174 Index 152, 153 Wi-Fi - connecting via WPS - turning on Widgets - adding - changing settings - removing - resizing Wireless router...

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