Memory Card Troubleshooting - Dell V313 User Manual

Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a
R
ESTART THE COMPUTER
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED
U
SE A LOWER SCANNING RESOLUTION
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME
NETWORK
M
AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER

Memory card troubleshooting

•
"Memory card troubleshooting checklist" on page 86
•
"Nothing happens when a memory card is inserted" on page 87
•
"Cannot print documents from a memory card or flash drive" on page 87
•
"Photos do not transfer from a memory card across a wireless network" on page 87
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
•
Make sure that the memory card you are using can be used in the printer.
•
Make sure you insert the memory card into the correct slot.
•
Make sure the memory card is not damaged.
•
Make sure memory card contains supported file types.
USB symbol.
Troubleshooting
86