Solving Problems
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see "Using Support Tools" on
page 40 or "Contacting Dell" on page 55.
CAUTION: Only trained service personnel
should remove the computer cover. See
the Service Manual on the Dell Support
website at support.dell.com for advanced
service and troubleshooting instructions.
Network Problems
Wireless Connections
If the network connection is lost —
The wireless switch may be off. To turn on the
wireless switch, slide it from the rear to the
front of the computer until it clicks into place.
- Off
The wireless router is offline or wireless has
been disabled on the computer.
•
Check your wireless router to ensure it is
powered on and connected to your data
source (cable modem or network hub).
•
Re-establish your connection to the wireless
router:
a.
Save and close any open files, and exit
any open programs.
b.
Click
c.
Follow the instructions on the screen
to complete the setup.
Wired Connections
If the network connection is lost — The cable
is loose or damaged.
•
Check the cable to ensure it is plugged in
and not damaged.
- On
→ Connect To.
Start
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