Motorola MBP481 Faq page 6

Why has the picture on my screen changed to black and white?
The Baby Unit may be in a darkened room, which causes the infra-red illumination to turn on and
the picture image to change from colour to black and white. When the light increases in the Baby
Unit room, the picture will return to colour.
Audio issues
I cannot hear sound or my baby cry from the Parent Unit
The volume level in the Parent Unit may be set too low, increase the volume level of the Parent Unit.
The Parent Unit and the Baby Unit may be out of range with each other. Reduce the distance
between the units, but not closer than 1 metre.
Why am I getting a loud high pitched noise?
Your Baby and Parent Units may be too close to one another. Move them farther apart.
Make sure there is at least 1 to 2 metres between the 2 units to avoid audio feedback.
Why is the talk back feature not working?
Increase the volume on the Parent Unit.
Check that you have released the button after speaking to hear the response. The button is pressed
only when you are speaking.
The parent and baby unit may be out of range. Reduce the distance between the two.
Verify that the connections on the Baby Unit and at the electrical outlet are secure.
Lift the antenna on the Parent Unit for optimal reception.
Connection issues
What should I do if the Baby Unit has lost its connection with the Parent Unit?
Try recharging or press the Reset button once on the Parent Unit
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en