Motorola MBP481 Faq page 2

Why is the power indicator on the Parent Unit not coming on?
Check whether the Parent Unit is powered on (green ON/OFF LED lit)
Check that the pre-installed battery is not drained.
Recharge the Parent Unit by connecting it to the power supply.
Why is the power LED on the top left of the Parent Unit red even when it is connected to the
charger?
The flashing LED on the Parent Unit indicates it needs charging.
1. Verify that the connections on the Parent Unit and at the electrical outlet are secure.
2. Check that the wall outlet is working by plugging in another device, such as a lamp.
3. Check that the battery is properly installed. A full charge requires 16 hours. The battery
icon should be visible when all connections are correct.
Battery pack in the Parent Unit is running low quickly
The LCD brightness may be set too high. Try to decrease the brightness level.
The volume level of the parent unit may be set too high, which consumes power. Decrease the
volume level of the parent unit.
Audio
I cannot hear sound or my baby cry from the Parent Unit
The volume level in the parent unit may be set too low, increase the volume level of the parent unit.
The parent unit and the baby unit may be out of range with each other. Reduce the distance
between the units, but not closer than 3 feet.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at www.motorolastore.support/en