Running The Dell Diagnostics - Dell Inspiron 3200 Service Manual

3-4 Dell Inspiron 3000 Series Service Manual
Table 3-2. System Error Messages (continued)
Message
Real time clock
error
Shadow RAM failed
at offset: nnnn
System battery is
dead—Replace and
run Setup
System cache
error—cache
disabled
System CMOS
checksum bad—run
Setup
System RAM failed
at offset: nnnn
System timer
error
R
unning the Dell Diagnostics
CAUTION: To prevent damage to the original diagnostics diskette,
always use a backup copy of the diagnostics diskette when servicing a
user's computer. Dell recommends that users make several copies of this
diskette to ensure that one is always available.
The Dell Diagnostics contains tests that aid in troubleshooting the computer.
The diagnostics diskette contains the following test groups:
•
RAM — Tests the main memory
•
System Set — Tests the primary functions of the main board
•
Video — Tests the video subsystem
•
Keyboard — Tests the keyboard subsystem
Definition
CMOS battery that
supports data stored in
NVRAM may be dead.
Shadow RAM failed at
address nnnn.
CMOS battery dead.
Primary cache failed.
CMOS has been cor-
rupted or modified,
possibly by an applica-
tion program that
changes data stored in
CMOS.
Memory not operating
correctly. System RAM
failed at address nnnn
in the 64-KB block at
which error was
detected.
Timer circuit on main
board malfunctioning.
Probable Causes
Faulty battery. Faulty
main board.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
Faulty CMOS battery
or main board.
Faulty microprocessor.
BIOS has been updated.
Verify correct CMOS
settings, save, and exit.
Faulty or improperly
seated memory mod-
ule. Faulty main board.
Faulty main board.