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HINT: Dell does not
cover the scanner's
warranty. If you need
technical assistance for
your scanner, call the
scanner's manufacturer.
See the scanner
documentation for the
correct phone number.
52
So l vi n g Pro b l em s
Scanner Problems
C
H E C K T H E S C A N N E R D O C U M E N T A T I O N
documentation for setup and troubleshooting information.
U
N L O C K T H E S C A N N E R
locking tab or button.
R
E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C
H E C K T H E C A B L E C O N N E C T I O N S
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V
E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y
I N D O W S ®
W
Click the Start button.
1
Click Control Panel.
2
Click Printers and Other Hardware.
3
Click Scanners and Cameras. If your scanner is listed, Windows recognizes
4
the scanner.
R
E I N S T A L L T H E S C A N N E R D R I V E R
instructions.
— See the scanner
— Ensure that your scanner is unlocked if it has a
— See the scanner documentation for
®
M
I C R O S O F T
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