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Love your new VIVO setup and want to share?
Tag us in your photo! @vivo_us
Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any
parts are received damaged or defective, please contact us. We are happy to replace parts to
ensure you have a fully functioning product.
help@vivo-us.com
www.vivo-us.com
Chat live with an agent!
309-278-5303
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
AVG. RESPONSE TIME
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
AVG. RESOLUTION TIME
AVG. RESOLUTION TIME
LAST UPDATED: 03/04/2020
: 1HR 8M
(within office hrs)
: < 15 M
(within office hrs)
: 5M 4S
(within office hrs)
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