Product Status Messages - Epson L6191 User Manual

• OS X: You can manually update the software by opening the Applications > Epson Software folder
and selecting EPSON Software Updater.
• macOS 10.12.x or later: You can manually update the software by opening the App Store, selecting
Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic:

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the
necessary, select the
LCD screen message
Printer error. Turn on the
printer again. See your
documentation for
details.
Paper out in XX.
Paper Setup Auto
Display is set to Off.
Some features may not
be available. For details,
see your documentation.
No dial tone is detected. Make sure the phone cable is connected correctly and the phone line works.
The printer's borderless
printing ink pad is
nearing the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
Solving Problems
help button.
Condition/solution
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
Load paper in the specified cassette.
The Paper Setup Auto Display setting must be turned on to use AirPrint.
If you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, change the Line Type setting to PBX. If you still cannot
send a fax, turn off the Dial Tone Detection setting. (Turning off the Dial
Tone Detection setting may cause the product to drop the first digit of a fax
number.)
The ink pad is near the end of its service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, press the start button.)
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home button, if