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LCD screen message
Condition/solution
The printer's borderless
The ink pad is at the end of its service life. Turn off the product and contact
printing ink pad has
Epson for support.
reached the end of its
You can still perform operations that do not use ink, such as scanning.
service life. It is not a
user-replaceable part.
Please contact Epson
support.
To use cloud services,
Access your product's built-in Web Config utility and update the root
update the root
certificate for your product.
certificate from the
Epson Web Config
utility.
The combination of IP
There is a problem with the network connection to your product. Check the
address and the subnet
solutions in this guide.
mask is invalid. See
your documentation for
more details.
Check that the printer
Make sure the printer port is selected correctly on the Port tab of the Printer
driver is installed on the
Properties screen (Windows) or the System Properties > USB list (Mac).
computer and that the
Select USBXXX for a USB connection or EpsonNet Print Port for a network
port settings for the
connection.
printer are correct.
Check that the printer
driver is installed on the
computer and that the
USB port settings for the
printer are correct.
Recovery mode
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Note: The ink pads in the printer collect, distribute, and contain the ink that is not used on printed pages.
During the life of your product it may reach a condition where either satisfactory print quality cannot be
maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your
LCD screen, or lights on the control panel will advise you when these parts need replacing. If this
happens during the standard warranty of the product, the exchange of the product or replacement of the
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