Troubleshooting - Gaggenau VI 414 610 Use And Care Manual

Troubleshooting

When a malfunction occurs, it is often caused by
something small. Please take into account the
following notes and tips before calling customer
service.
Malfunction
The cooktop is not working.
The cooking zone display blinks
and turns off.
The cooking zone has turned off.
Light ring around the control knob
is blinking rapidly.
The cooking zone has turned off.
The ring behind the control knob is
blinking.
"§ and numbers/
š and numbers/
¡ and numbers
"‹/"Š
"...
—‚
—ƒ/—„
* Don't place hot cookware on the touch keys of the timer.
18
Solution
Check the circuit breaker or fuse for the circuit the appliance is connected to. Check if
the lights are working in any of the rooms to check for a power outage.
The appliance is connected incorrectly. Make sure that the connecting cable is correctly
fitted to the control console.
The pan detection detects no cookware. Check whether the cookware is magnetic (use
magnet).
Check whether the cookware has a sufficiently large diameter.
The cooking zone control knob hasn't been moved for a long time. The safety lock has
been activated. Turn control knob to 0. Turn cooking zone back on as usual.
The appliance is too hot. Read error message on the control panel.
After a power failure, the appliance remains off for over 25 seconds for safety reasons.
Turn control knob to 0. Turn cooking zone back on as usual.
The appliance is too hot and a cooking zone has turned off.
Remove the pot from the cooking zone. Turn the control knob to 0 and let the appliance
cool down. If the ring is still blinking after turning it on again, turn off cooking zone and
allow it to continue to cool.
The electronic system is malfunctioning.
Disconnect power by turning off the circuit breaker or disconnecting the fuse for the cir-
cuit the appliance is connected to. Wait a few seconds and then turn the appliance back
on. If the notification appears again, disconnect appliance from power by turning off the
circuit breaker or disconnecting the fuse for the circuit the appliance is connected to.
Call customer service.
The device has an internal malfunction.
Disconnect appliance from power via house fuse or the circuit breaker in the fuse box.
Wait a few seconds and then turn the appliance back on. If the notification appears
again, disconnect appliance from power via house fuse. Call customer service.
The control panel is too hot and the cooking zone has turned off.
Remove the pot from the cooking zone. Turn all control knobs to 0. "... goes out once
the appliance has cooled down sufficiently. Then set a new heat level if desired. If the
malfunction persists, call customer service.
The supply voltage is wrong. Contact your power company.
The cooktop is too hot and the cooking zone has turned off.
Remove the pot from the cooking zone. Turn all control knobs to 0. The error message
goes out once the cooktop has cooled down sufficiently. Then set a new heat level if
desired. If the malfunction persists, call customer service.
In some cases an error message appears on the
display of the timer. Also specify the error code, if
applicable, in the customer service case. The
following table lists possible causes and potential
solutions.
Repairs
9
CAUTION
Repairs should only be done by a trained
servicer.
Improper repair of your appliance may result in
risk of severe physical injury or death.