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Troubleshooting
SPIDER AND INSECT WARNING
Spiders and insects can nest in the burners after storing, these nest can cause fires inside the tube or
beneath the grill. This is very dangerous condition. So always clean the burners before use after storing.
WHEN TO LOOK FOR SPIDERS
Inspect the burners at least once a year or immediately in case any of the following conditions occur:
1. Yellow flame with insects burning smell.
2. Temperature can't rise.
3. Heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
Inspect according to following trouble shooting before contact our service center.
PROBLEMS
Burner won't light after
turning and pushing the
knobs
Burner
can't
light
by
match
Yellow or orange flame
with gas odor
Low heat with knob in
"HI" position.
Flare-up
Flame out
Flame lifting
Flashback
Grease fire
TROUBLE SHOOTING
POSSIBLE CAUSE
Electrode
deposited
residues
Electrode damaged
Electrode wires are loose or fall off
Orifice blocked
Wire is shorting
No gas
Gas flow is not smooth
Incorrect assembly between burner and
valve
Incomplete combustion
Gas hose bent or kinked
Burner or orifice blocked.
Low gas pressure
Grill not preheated
Excessive meat fat
Temp. too high
Grease deposit
High winds
Too high of a gas pressure
Burner port blocked
Grease accumulated in food
with
cooking
Use clean swab and alcohol to clean.
Replace.
Reconnect or replace with new electrode
assembly with wires.
Check the orifice for blockage.
Replace with new electrode assembly with
wires.
Open the LP tank valve / Replace LP tank valve
Clear burner tubes
Re-assemble
Call your local dealer.
Smooth out the hose.
Clear blockage.
Call the gas dealer.
Preheat the grill for 15 minutes.
Cut off fat before grilling.
Adjust
Clean
Turn up flame, keep watch so it does not go out.
Call the gas dealer.
Clean burner port.
Turn off knobs and LP tank valve. Leave lid
open and let fire burn out. Clean the grill after
cooling.
20
SOLUTIONS
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