4
Telephony
4.4
Viewing Telephony Statistics
Introduction
The Telephony Statistics page on the
Successful incoming calls.
Missed incoming calls.
Successful outgoing calls.
Failed outgoing calls.
Viewing the telephony statistics
Proceed as follows:
1
Browse to the
2
On the Toolbox menu, click Telephony.
3
The Telephony page appears.
On this page you can see an overview of your last calls.
4
To view more detailed statistics, click View telephony statistics and logs in the Pick a task list.
5
The Telephony Statistics page appears and displays the number of:
Successful incoming calls.
Missed incoming calls.
Successful outgoing calls.
Failed outgoing calls.
for each phone separately and combined.
Used icons
To displays the call logs, the following icons are used:
Icon
44
Thomson Gateway GUI
Thomson Gateway
GUI.
Description
Incoming call
Outgoing call
lists:
E-DOC-CTC-20090619-0001 v1.0