Further Inquiries - Crestron STX-1600C Operation Manual

Operations Guide - DOC. 5716A
CRESTRON
STX Touchpanel Troubleshooting (Continued)
POSSIBLE
TROUBLE
CAUSE(S)
Touchpanel Touchpanel
exhibits configured to operate
improper at high power
functionality
(i.e., wrong
screens). Touchpanel operating
within five feet of
CNRFGWX.
Touchpanel Touchpanel operating
signal not within five feet of
reaching CNRFGWX.
CNRFGWX
(RX LED on
CNRFGWX
is extin-
guished
during STX
trans-
mission).
Touchpanel Standby or power
display is down timeout has
dark. elapsed.
Screen brightness is
improperly set.
Battery packs have
discharged.
Touchpanel Compressed graphics
exhibits take time to
slow decompress.
operation. Touchpanel
configured to operate
at low power; RF SIG
LED is intermittent.

Further Inquiries

If after reviewing this Operations Guide for the Series STX touchpanels, you cannot
locate specific information or have questions, please take advantage of Crestron's
award winning technical support team by calling:
•
In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia, call Crestron Pacific at +613-9480-2999.
For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at +649-410-8382.
CORRECTIVE ACTION
Reconfigure the touchpanel to operate at low
power. Refer to "Interface" a subsection of
"Setup Menu" in this Operations Guide
(specifically the RF SETTINGS screen) to
change setting.
Relocate units so that the STX touchpanels do
not operate within five feet of the CNRFGWX.
Relocate units so that the STX touchpanels do
not operate within five feet of the CNRFGWX.
Touch screen to reactivate or turn on.
Alter screen brightness from the Setup Menu.
Charge battery packs or use alternative power
supply such as power pack or network power.
If there are no memory problems,
decompressed graphics decrease the drawing
time of panel pages.
Reconfigure the touchpanel to operate at high
power. Refer to "Interface" a subsection of
"Setup Menu" in this Operations Guide
(specifically the RF SETTINGS screen) to
change setting.
Series STX Touchpanels • 23