Crestron CT-3500 Operation Manual
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Crestron CT-3500 Operation Manual

Crestron CT-3500 Operation Manual

3500 series
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Summary of Contents for Crestron CT-3500

  • Page 3: Table Of Contents

    Workshop Versus SIMPL Windows... 16 Problem Solving... 19 Troubleshooting ... 19 Further Inquiries ... 20 Syntax ... 20 Return and Warranty Policies... 21 Merchandise Returns / Repair Service ... 21 CRESTRON Limited Warranty ... 21 Operations Guide - DOC. 8108B CRESTRON Contents...

  • Page 5: Series 3500 Touchpanels

    CRESNET II or an RS-232 based control system. The touchpanel is capable of replacing large, complicated panels with a series of simpler screens, each specific to the control problem at hand. Thus, very large numbers of functions can be made available to the user without the confusion associated with hardware panels of that complexity.

  • Page 6: Position Lock Button

    CRESNET II system. The project is uploaded to the touchpanel and programmed into the flash PROM. The touchpanel uses the programmed project until another set is uploaded from the PC. The PC may be disconnected from the rack or panel except during reprogramming.

  • Page 7: Physical Description

    A 6-pin, 6-position RJ11 modular jack is located at the rear of the CT-3500's base. Use the cable assembly (supplied) to connect the touchpanel to the CN-RJ11 (supplied), which attaches directly to the CRESNET II network.

  • Page 8: Interface Modules

    Pinout information of these assemblies is provided in this section of the Operations Guide. If the assembly must be “user-modified” in any way, Crestron cannot guarantee the behavior of the touchpanel. The product may not function accordingly, as stated in this Operations Guide.
  • Page 9 Physical Views of the VT-3500IMW CRESTRON’s CN-RJ11, shown below, is a network one-to-one converter that interfaces 4-wire CRESNET and modular devices. The converter is housed in a black enclosure with silk-screened top panel. A 4-pin network connector is located on one side of the unit.

  • Page 10: Configuration Differences

    No suffix indicates an adjustable tiltcase configuration; these units are moveable and can tilt. The "L" suffix identifies the touchpanel as a lectern mount. Refer to the table after this paragraph for a concise listing of each Series 3500 configuration.

  • Page 11: Installation/Setup

    SPECIFICATION Height: 9.5 in (24.1 cm) Width: 11.3 in (28.7 cm) Depth: 8.6 in (21.8 cm) Weight: 6.2 lb (2.8 kg) for CT-3500 Weight: 7.0 lb (3.2 kg) for VT-3500 Height: 1.7 in (4.4 cm) Width: 3.9 in (9.8 cm) Depth: 1.1 in (2.7 cm)

  • Page 12: Recommended Cleaning

    1/8 inch. CT/VT-3500L Lectern Cutout Detail If a CT-3500 or VT-3500 is being mounted to a flat surface, locate the mounting holes on the “foot” of the touchpanel. Refer to the mounting information below for these configurations.

  • Page 13: Hardware Hookup

    CT-3500L, & VT-3500L A supplied cable assembly (P/N 15717) with 6-position, 6-pin connectors on each end connects the CT-3500 to the CN-RJ11, shown below. Connect the CN-RJ11 to the CRESNET II system via the network cable. CT-3500 Typical Connection Diagram...
  • Page 14 4. This step only applies to VideoTouch and CT-3500L configurations. If necessary, connect a VGA device, such a a video projector, to VGA OUTPUT. 5. Apply power to the touchpanel and observe illumination of the touch- sensitive screen. The touchpanel enters RUN MODE and displays a NOTE: UNITS IN THIS ILLUSTRATION ARE NOT DRAWN TO SCALE.

  • Page 15: Configuring The Touchpanel

    To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The Main Menu for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied. Remove your finger when the message "SETUP MODE"...

  • Page 16: Diagnostics Menu

    Diagnostics Menu The DIAGNOSTICS button from the Main Menu should only be used under supervision from a CRESTRON technical support representative during telephone support. The options available from the Diagnostics Menu, shown below, are numeric in nature and their interpretation is beyond the scope of this manual.
  • Page 17 Selection is indicated with red text. When enabled, a given touchpanel maintains communication in such a way that a page change to any touchpanel on the network forces the same page change to all enabled touchpanels. Panel tracking is disabled when the Panel Track button is deselected.
  • Page 18 CRESNET II system. Matching NET IDs between touchpanel and VisionTools for Windows program is required if data is to be successfully transferred or new touchpanel screens are to be loaded. NET ID is factory set to 03. Two side-by-side buttons beneath the hexadecimal display, < Cresnet ID and Cresnet ID >, decrease and increase the NET ID by one, respectively.

  • Page 19: Programming

    The RS-232 Menu specifies four parameters required for the touchpanel to use its RS-232 serial port. Ten baud rate buttons, labeled 110, 150, 300, 600, 1200, 2400, 4800, 9600, 19200, and 38400, are available for selection. Also select seven or eight data bits; none, odd, or even parity; one or two stop bits. Selections for each of the four parameters are indicated with red text.

  • Page 20: Workshop Versus Simpl Windows

    SIMPL Windows, by virtue of its name, is Windows-based. Although Crestron will continue to provide support for Workshop queries, there is no plan to add new features to it. For this reason, Crestron suggests that all new programming be done with SIMPL Windows.

  • Page 21: Simpl Windows

    Use the Configuration Manager workspace in SIMPL Windows to select and configure all the devices that need to be included into the system. For this example, a CT-3500 must be added to the system and its NET ID must be set to 11, shown after this paragraph.
  • Page 22 Use the Programming Manager workspace in SIMPL Windows to select symbols and assign their respective signals. For this example, a touchpanel symbol was added automatically when the CT-3500 was added to the system. Assign signals as shown below. Graphical Detail View of a Touchpanel in SIMPL Windows’ Programming Manager For this overly simplified example, there is only one logic symbol used.

  • Page 23: Problem Solving

    Graphical Detail View of an Interlock in SIMPL Windows’ Programming Manager Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a CRESTRON technical support representative. Series 3500 Troubleshooting TROUBLE...

  • Page 24: Further Inquiries

    If there are no memory problems, convert 16 color graphics to 256 color to decrease the drawing time of panel pages. In the US and Canada, call Crestron’s corporate headquarterrs at 1- 888-CRESTRON [1-888-273-7876] or 1-201-767-3400. In Europe, call Crestron International at +32.15.730.974.

  • Page 25: Return And Warranty Policies

    (3) years from the date of shipment to purchaser. Disk drives and any other moving or rotating mechanical parts are covered for a period of one (1) year. CRESTRON warrants all its other products for a period of one year from the defects mentioned above, excluding touchscreen display components which are covered for 90 days.

This manual is also suitable for:

Colortouch 3500Videotouch 3500

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