Crestron QuickMedia QM-RX Operation Manual
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Crestron QuickMedia QM-RX Operation Manual

Crestron QuickMedia QM-RX Operation Manual

Crestron quickmedia qm-rx: operations guide
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Crestron QM-RX
QuickMedia™ Receiver
Operations Guide

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Summary of Contents for Crestron QuickMedia QM-RX

  • Page 1 Crestron QM-RX QuickMedia™ Receiver Operations Guide...
  • Page 2 This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.

  • Page 3: Table Of Contents

    Identity Code...13 Mounting...16 Hardware Hookup ...16 Ground Wire Connections...17 Earliest Version Software Requirements for the PC ...18 Programming with Crestron SystemBuilder™...19 Configuring with SIMPL Windows ...25 Communication Settings ...33 Troubleshooting Communications ...37 Uploading a SIMPL Windows Program ...37 Firmware Upgrade via Installer’s Toolbox ...39 Troubleshooting ...41...

  • Page 5: Quickmedia™ Receiver: Qm-Rx

    • One IR port - compatible with Crestron control of up to five different devices, programmable via the hundreds of IR device drivers available in the Crestron databases. • One digital input port for direct connection of power sensor, pressure sensor, door sensor, room occupancy sensor, etc.

  • Page 6: Quickmedia Transport System

    Routing CAT5E or CAT6 UTP cable is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via standard CAT5E or CAT6 cable.

  • Page 7: Part Number Compatibility

    VGA signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200, the maximum aggregate cable length should not exceed 328 feet.

  • Page 8: Specifications

    Digital control, 10-bit D/A Compensation (Boost) Propagation Delay Digitally controlled delay line, 4-bit, 0-22 ns Compensation (independently for R, G, and B) (Skew) Crestron QM-RX (RGB, P ), 1 V nominal (luma), 0.7 V (chroma). Operations Guide – DOC. 6333...
  • Page 9 1. The latest software versions can be obtained from the Downloads | Software Updates section of 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only.

  • Page 10: Physical Description

    There are four rubber feet on the base of the unit for stability and to prevent slippage. Refer to the following physical views. Front View Rear View ● QuickMedia Receiver: QM-RX Crestron QM-RX Operations Guide – DOC. 6333...
  • Page 11 Crestron QM-RX QuickMedia™ Receiver QM-RX Physical Dimensions Indicators The QM-RX front panel indicators are described as follows. PWR (Power) This green LED illuminates when the unit is connected to Cresnet and receives 24 VDC. This yellow LED illuminates when the QM-RX communicates with any device on the network.
  • Page 12 One DB15HD female connector is provided for RGB video output. DB15HD Connector Pinout DESCRIPTION Red Signal Green Signal Blue Signal Reserved Ground Red Ground Green Ground Blue Ground Crestron QM-RX DESCRIPTION Sync Ground N.C. Pullup Horizontal Sync Vertical Sync Pullup Operations Guide – DOC. 6333...
  • Page 13 Crestron QM-RX RGBHV is a computer signal that uses the standard High Density (HD-15) 15-pin connector. It is comprised of three analog video signals: red, green, blue and separate horizontal and vertical syncs. Most computer monitors use RGB (usually called VGA, SVGA, XVGA, etc.).

  • Page 14: Industry Compliance

    CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
  • Page 15 Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The length of the run in feet and the Cresnet power usage of the run should be used in the resistance equation below to calculate the value on the right side of the equation.

  • Page 16: Qm Network Wiring

    QM network. QM Network Topology Installer’s Toolbox The Installer's Toolbox (replacement for Crestron Viewport, you may continue use Viewport if desired) is a broad-based software package that accomplishes multiple system tasks, primarily using an RS-232 or TCP/IP connection between a PC and one or more Crestron control systems.

  • Page 17: Identity Code

    33. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the 2-Series Control System Reference Guide (Doc. 6256), which is available from the Crestron website. The Installer's Toolbox provides several methods to easily set or change device Net IDs for any device on the network.
  • Page 18 QuickMedia™ Receiver Crestron QM-RX Network Device Tree – Pull Down Connection List Select the connection (TCP or serial) and click OK. Network Device Tree – Address Book 5. The Network Device Tree displays all devices on the current network. ● QuickMedia Receiver: QM-RX...
  • Page 19 Crestron QM-RX Operations Guide – DOC. 6333 Installer’s Toolbox – Network Device Tree 6. Right-click on the device Net ID, and when the sub-menu appears, select Change Network ID from the sub-menu. Network Device Tree – Sub-Menu Enter a new Net ID and press Enter.

  • Page 20: Mounting

    Mounting Positions of the Four Included Mounting Brackets NOTE: The MK-QM-RMCRX mounting kit is available for mounting the QM-RX to a pipe. Details can be found in the latest version of the MK-QM-RMCRX Installation Guide (Doc. 6247), available from the Crestron website. Hardware Hookup Refer to the following hookup diagram and, aside from attaching power last, complete the connections in any order.

  • Page 21: Ground Wire Connections

    Crestron QM-RX QuickMedia™ Receiver NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring.

  • Page 22: Configuration Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.

  • Page 23: Programming With Crestron Systembuilder

    The interface of this tool guides you through a few basic steps for SIMPL Windows. designating rooms and specifying the control system, touchpanels, devices, and functionality. Crestron System Builder then programs the system, including all touchpanel projects and control system logic. Crestron SystemBuilder is fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User IR Database, and User Modules Directory.

  • Page 24: Creating A Quickmedia System In Systembuilder

    1. Open SystemBuilder and select File | New. Select a Blank System. SystemBuilder – New Blank System 2. Select the plug-in for a QuickMedia system. SystemBuilder – Plug-in Selection 3. Select the control processor. Crestron QM-RX Operations Guide – DOC. 6333...
  • Page 25 Crestron QM-RX SystemBuilder – My Crestron System Operations Guide – DOC. 6333 SystemBuilder – Select a Control Processor 4. Specify the audio configuration. 5. Add RoomView™ if desired. 6. Click the Assign QuickMedia Devices and Routing button drag the QM-RX from the library on the right side, to the QM system on the left side.

  • Page 26: Video Adjustments

    SystemBuilder software is also used to adjust the video peaking, boost, and skew of a QM system. SystemBuilder Video Adjustments ● QuickMedia Receiver: QM-RX 10. Use the Realtime view to perform the video adjustments. Crestron QM-RX Operations Guide – DOC. 6333...
  • Page 27 In the following example, increase red and blue to match green. Skew Test Pattern For additional details, download SystemBuilder from the Crestron website and examine the extensive help file. QuickMedia™ Receiver: QM-RX ● 23...
  • Page 28 Right-click a device the program tree on the left and select Setup • from the sub-menu. Right-click on a device in the network tree on the right and set the • Net ID directly. SystemBuilder – Set Network ID Window Crestron QM-RX Operations Guide – DOC. 6333...

  • Page 29: Configuring With Simpl Windows

    This section describes a sample SIMPL Windows program that includes a QM-RX. Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library. In Configuration manager, drag the QM-RMCRX from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views.

  • Page 30: C2Net-Device Slot In Configuration Manager

    QuickMedia™ Receiver Crestron QM-RX Expanded QM-RMCRX System Tree C2Net-Device Slot in Configuration Manager To incorporate a QM-RX into the system, drag the QM-RX from the Cresnet Control Modules | QM Series folder of the Device Library and drop it in System Views.
  • Page 31 Net ID hardware setting details, refer to “Identity Code” on page 12. QM-RX Symbol in Programming Manager Programming Manager is where programmers “program” a Crestron control system by assigning signals to symbols. Click the plus sign of the QM-RX to reveal the two available slots, each with its own symbol.
  • Page 32 SystemBuilder software while viewing the video test patterns. The explanations presented here are for completeness of information. ● QuickMedia Receiver: QM-RX Video Source Relationships COMPONENT Green Blue Crestron QM-RX S-VIDEO COMPOSITE (C) Chrominance (Y) Luminance Composite Operations Guide – DOC. 6333...
  • Page 33 Crestron QM-RX QM-RX Sub-Slot 01: Video Control Module Signals SIGNAL TYPE DESCRIPTION AND NAME Digital output Indicates that the connection with the transmitter is present and valid. The output <QM_Link> will remain high for as long as the connection to the input is valid. This signal will indicate a failure if, for example, the QM cable is disconnected or damaged.
  • Page 34 Boost compensates for overall signal loss that can occur over long cable lengths. Valid boost values range from 0% to 100%. Reports the boost being applied at the QM input. Operations Guide – DOC. 6333 Crestron QM-RX...
  • Page 35 Crestron QM-RX Slot 2: C2I-RX-COM1-232 The C2I-RX-COM1-232 provides one two-way serial driver COM port for controlling serial devices over RS-232. NOTE: This port does not support RS-422 or RS-485. NOTE: C2N-NPA8 is not supported. NOTE: The [RESERVED] fields are left blank.

  • Page 36: Example Programming

    QuickMedia™ Receiver To add an IR device, drag the device from the Crestron, Project, or User IR Database to the C2I-RX-IR1. The Crestron database contains hundreds of IR driver files, covering most IR devices on the market today. The IR port requires one IRP2 (infrared emitter probe) installed on each IR device.

  • Page 37: Uploading And Upgrading

    Crestron e-Control Reference Guide (Doc. 6052) or the respective Operations Guide for the control system. These documents are available from the Crestron website. Refer to the following figure for a typical connection diagram when uploading files.
  • Page 38 Baud rate = 115200. • Parity = None. • Number of data bits = 8. • Number of stop bits = 1. • Hardware handshaking (RTS/CTS) enabled. • Software handshaking (XON/XOFF) not enabled. Crestron QM-RX Operations Guide – DOC. 6333...
  • Page 39 Crestron QM-RX Installer’s Toolbox “Address Book” Window – Serial Setup TCPIP Connection to Control Processor Operations Guide – DOC. 6333 3. After setting the correct parameters, click OK to return to the Installer’s Toolbox main window. 4. Click Tools | Network Device Tree to display the devices in the system.
  • Page 40 Enter the IP address or hostname of the control processor. 3. After setting the correct parameters, click OK to return to the Installer’s Toolbox main window. 4. Click Tools | Network Device Tree to display the devices in the system. Crestron QM-RX SIGNAL SIGNAL Operations Guide – DOC. 6333...

  • Page 41: Troubleshooting Communications

    (e.g., for a modem). Consult the manufacturer’s documentation for further information about the COM ports on your 3. Remove and reapply power to the control system. 4. If communication still cannot be established, contact Crestron customer service. 1. Start SIMPL Windows.
  • Page 42 “SIMPL Program” Window 7. Click the button to browse for a new compiled (.spz) program. “Open” Window Select a file and click Open. When the SIMPL Program window re- opens click Send. Crestron QM-RX Operations Guide – DOC. 6333...

  • Page 43: Firmware Upgrade Via Installer's Toolbox

    Firmware Upgrade via Installer’s Toolbox To take advantage of all the QM-RX features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted.
  • Page 44 7. Click Open and the file transfers to the unit. “File Transfer” Window 8. The “Firmware” window indicates the new firmware version. Click Close after the QM-RX automatically reboots. “Firmware” Window with New Version Crestron QM-RX Operations Guide – DOC. 6333...

  • Page 45: Problem Solving

    Crestron QM-RX Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-RX Troubleshooting Operations Guide – DOC. 6333 TROUBLE POSSIBLE CAUSE(S) PWR LED The QM-RX is not does not receiving power.

  • Page 46: Further Inquiries

    [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 47: Return And Warranty Policies

    CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures.
  • Page 48 Crestron Electronics, Inc. Operations Guide – DOC. 6333 15 Volvo Drive Rockleigh, NJ 07647 03.05 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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