Illustrated Parts Catalog; Customer Self Repair (Csr) - HP ProLiant DL145 Maintenance And Service Manual

This chapter provides the illustrated parts breakdown and spare parts lists for the
HP ProLiant DL145 Generation 2 server. Information for contacting HP is also provided.

Customer Self Repair (CSR)

What is customer self repair?
HP's customer self-repair program offers you the fastest service under either warranty or
contract. It enables HP to ship replacement parts directly to you so that you can replace them.
Using this program, you can replace parts at your own convenience.
A convenient, easy-to-use program:
•
An HP support specialist will diagnose and assess whether a replacement part is required to
address a system problem. The specialist will also determine whether you can replace the part.
•
Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you
contact HP. You may be required to send the defective part back to HP, unless otherwise
instructed.
•
Available for most HP products currently under warranty or contract. For information on the
warranty service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
For more information about HP's customer self-repair program, contact your local service
provider. For the North American program, refer to the HP website
(
http://www.hp.com/go/selfrepair
Customer replaceable parts under the CSR program are identified in Table 1-1and Table 1-2.
NOTE: Table items marked with an asterisk (*) are not shown in the figures.
HP ProLiant DL145 Generation 2 Server Maintenance and Service Guide
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Illustrated Parts Catalog

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