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Product Warranty (2 years)
Advantech warrants the original purchaser that all of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Under the terms of
this warranty, Advantech assumes no liability for the consequence of such events.
Because of Advantech's high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers will be billed according to the cost of the replacement
materials, service time, and freight. Please consult your dealer for more details.
If you suspect that your product is defective, follow the steps outlined below:
1.
Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any on-screen messages displayed when the prob-
lem occurs.
2.
Call your dealer and describe the problem. Please have your manual, product,
and all relevant information readily available.
3.
If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4.
Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) in a shippable container. Products returned without a proof of purchase
date are not eligible for warranty service.
5.
Write the RMA number clearly on the outside of the package and ship it prepaid
to your dealer.
Declaration of Conformity
FCC Class A
This equipment has been tested and found to comply with the limits for a Class A dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference. In
this event, users are required to correct the interference at their own expense.
ARK-2121F User Manual
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