Cognivue Clarity Installation Manual
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Cognivue Clarity Installation Manual

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Installation Guide
CONGRATULATIONS on taking the first step towards promoting
cognitive health in your health care setting.
This guide contains information that describes the installation and setup of the
Cognivue Clarity
TM
Let's Get Started!
Cognivue support personnel can be reached 9am-5pm EST at 585-433-2992 or support@cognivue.com.
Additional information can be found at www.cognivue.com.
device. Also included; frequently asked questions.
support@cognivue.com | 585.433.2992
cognivue.com/support
7911 Rae Blvd. | Victor, NY 14564
7911 Rae Blvd. | Victor, NY 14564
585 / 203 1969 | cognivue.com
585 / 203 1969 | cognivue.com

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Summary of Contents for Cognivue Clarity

  • Page 1 This guide contains information that describes the installation and setup of the Cognivue Clarity device. Also included; frequently asked questions. Let’s Get Started! Cognivue support personnel can be reached 9am-5pm EST at 585-433-2992 or support@cognivue.com. Additional information can be found at www.cognivue.com. support@cognivue.com | 585.433.2992 cognivue.com/support 7911 Rae Blvd.
  • Page 2 If you do not have this information, no problem! Your network will automatically assign an IP address to the Cognivue Clarity device. Keep in mind, your internal network may be set up to periodically reassign IP addresses. If the IP address is reassigned, you will need to repeat the steps to map your Cognivue Clarity device to your PC or MacOS.

  • Page 3: Built-In Rechargeable Battery

    Overnight - Leave Cognivue Clarity plugged in, turned on, and secure The Cognivue Clarity device needs to be left on, plugged into an AC outlet, and connected to the internet overnight to ensure it is available to receive software updates. A wire cord and lock can be used around the handle to secure the device when not in use.

  • Page 4: Connect To The Network

    GUIDE If the Configuration Wizard does not start automatically when the device is first powered on, contact Cognivue support at support@cognivue.com or call 585-433-2992 between 9am and 5pm ET, Monday through Friday. For additional resources that can assist you with the setup process, refer to the User Manual.
  • Page 5 STEP Your Device A. Wait for the device to activate and register. B. As each item completes, a green check mark will be displayed to its left. There is no user input needed during this step. support@cognivue.com | 585.433.2992 www.cognivue.com/support...
  • Page 6 You will be prompted to verify the account. To continue, press "Yes" if the presented account is correct. D. The Next button at the bottom right of the screen will now be enabled. Click it to go on to the next step. support@cognivue.com | 585.433.2992 www.cognivue.com/support...
  • Page 7 Page 7 of 9 INSTALLATION GUIDE Create an Administrator STEP User Account A. Fill in the form to create an Administrator User Account for the device B. Once completed, Save and Confirm the information. support@cognivue.com | 585.433.2992 www.cognivue.com/support...

  • Page 8: Confirm Setup

    Page 8 of 9 INSTALLATION GUIDE Confirm Setup STEP Click the Finish button to complete the wizard. You can now log in using your new Administrator User account and start using your Cognivue Clarity device. support@cognivue.com | 585.433.2992 www.cognivue.com/support...

  • Page 9: Installation

    Set the volume to 0% 11. For “Password” type in cogaccess 12. Check “Remember the credentials” Please note that there is no volume indicator on the screen. Cognivue 13. Click “OK” recommends keeping the volume at a low setting, then slowly increasing the sound until it can be heard comfortably without distortion, or discomfort.

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