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Cognivue Thrive Installation Manual

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Installation Guide
CONGRATULATIONS on taking the first step towards promoting
cognitive health in your health care setting.
This guide contains information that describes the installation and setup of
the Cognivue Thrive
device. An FAQ section is also included.
®
Let's Get Started!
Cognivue support personnel can be reached 9am-5pm ET at 585-433-2992 or
support@cognivue.com. Additional information can be found at www.cognivue.com.
support@cognivue.com | 585.433.2992
www.cognivue.com/support
UM-440-A

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Summary of Contents for Cognivue Thrive

  • Page 1 This guide contains information that describes the installation and setup of the Cognivue Thrive device. An FAQ section is also included. ® Let’s Get Started! Cognivue support personnel can be reached 9am-5pm ET at 585-433-2992 or support@cognivue.com. Additional information can be found at www.cognivue.com. support@cognivue.com | 585.433.2992 www.cognivue.com/support UM-440-A...
  • Page 2 120v outlet. Port ® Open the lid of the Cognivue Thrive device Slide the latch lock to the right and open the lid. RECOMMENDED: Contact your internal network support team for a static IP address, subnet mask and default gateway.
  • Page 3 A wire cord and lock can be used around the handle to secure the device when not in use. You can close the lid; the Cognivue Thrive screen will go to ®...

  • Page 4: Connect To The Network

    GUIDE If the Configuration Wizard does not start automatically when the device is first powered on, contact Cognivue support at support@cognivue.com or call 585-433-2992 between 9am and 5pm ET, Monday through Friday. For additional resources that can assist you with the setup process, refer to the User Manual.

  • Page 5: Activate And Register

    Your Device A. Wait for the device to activate and register. B. As each item completes, a green check mark will be displayed to its left. There is no user input needed during this step. support@cognivue.com | 585.433.2992 www.cognivue.com/support UM-440-A...
  • Page 6 You will be prompted to verify the account. To continue, press "Yes" if the presented account is correct. D. The Next button at the bottom right of the screen will now be enabled. Click it to go on to the next step. support@cognivue.com | 585.433.2992 www.cognivue.com/support UM-440-A...

  • Page 7: User Account

    Page 7 of 9 INSTALLATION GUIDE Create an Administrator STEP User Account A. Fill in the form to create an Administrator User Account for the device B. Once completed, Save and Confirm the information. support@cognivue.com | 585.433.2992 www.cognivue.com/support UM-440-A...

  • Page 8: Confirm Setup

    Page 8 of 9 INSTALLATION GUIDE Confirm Setup STEP Click the Finish button to complete the wizard. You can now log in using your new Administrator User account and ® start using your Cognivue Thrive device. support@cognivue.com | 585.433.2992 www.cognivue.com/support UM-440-A...
  • Page 9 2: If “More Choices” is not seen, continue For “Email Address” type in cogaccess Please note that there is no volume indicator on the screen. Cognivue recommends keeping the volume at a low setting, then slowly increasing the For “Password” type in cogaccess sound until it can be heard comfortably without distortion or discomfort.

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