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The following table is useful to identify and solve print quality problems.
Problem
Fading print
Paper damaged after
printing
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If you need to check the data transmission and want to print in hexadecimal mode, proceed as
follows:
1. Press the
key until all leds briefly light up while powering the printer on.
EJECT
2. The data sent to the printer are printed in three columns where the first column indicates the
number of the line, the second shows the hexadecimal values corresponding to the transferred
data and the third column shows the corresponding ASCII values.
3. To exit form the hexadecimal mode turn off the printer.
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Cause
The ribbon is not fed
The ribbon is used up or torn
The paper does not correspond
to the specifications given in
this manual or was not loaded
according to the indications
given
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Solution
Check that the ribbon is correctly inserted (see
Installing the Ribbon Cartridge
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Turn the ribbon tension knob to verify, that the
ribbon is not blocked.
If the problem is not solved, change the ribbon
cartridge.
Change the ribbon cartridge.
Verify that the paper corresponds to the
specifications and has been loaded according to
the indications given.
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