Troubleshooting - Zanussi ZEV6332FBA User Manual

• Scratches or dark stains on the surface have
no effect on how the hob operates.
• Use a special cleaner applicable for the
surface of the hob.
• Use a special scraper for the glass.
Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar. If not,
the dirt can cause damage to the hob. Take
care to avoid burns. Put the special scraper

Troubleshooting

WARNING!
Refer to Safety chapters.
What to do if...
Problem
You cannot activate or operate
the hob.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
You cannot activate the outer
ring.
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• Remove when the hob is sufficiently
• Remove shiny metallic discoloration:
Possible cause
The hob is not connected to an
electrical supply or it is connec-
ted incorrectly.
The fuse is blown.
You touched 2 or more sensor
fields at the same time.
There is water or fat stains on the
control panel.
You put something on one or
more sensor fields.
You put something on the sensor
field .
The zone is not hot because it
operated only for a short time.
on the glass surface at an acute angle and
move the blade on the surface.
cool: limescale rings, water rings, fat stains,
shiny metallic discoloration. Clean the hob
with a moist cloth and non-abrasive
detergent. After cleaning, wipe the hob dry
with a soft cloth.
use a solution of water with vinegar and
clean the glass surface with a moist cloth.
Check if the hob is correctly con-
nected to the electrical supply.
Refer to the connection diagram.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
Touch only one sensor field.
Clean the control panel.
Remove the object from the sen-
sor fields.
Remove the object from the sen-
sor field.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Activate the inner ring first.
Remedy
9