EtherWAN EX19082 User Manual
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EtherWAN EX19082 User Manual

Smart managed switches
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EX19082, EX19164, and EX19244
Smart Managed Switches
FastFind Links
Introduction
User's Guide
Unpacking and Installation
Preparing to Configure the Switch
Configuring the Switch

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Summary of Contents for EtherWAN EX19082

  • Page 1 EX19082, EX19164, and EX19244 Smart Managed Switches FastFind Links Introduction User’s Guide Unpacking and Installation Preparing to Configure the Switch Configuring the Switch...
  • Page 2 Disclaimer of Liability The information contained in this document is subject to change without notice. EtherWAN is not liable for any errors or omissions contained herein or for resulting damage in connection with the information provided in this manual.

  • Page 3: Changes In This Revision

    Preface Audience This guide is designed for the person who installs, configures, deploys, and maintains the Ethernet network. This document assumes the reader has moderate hardware, computer, and Internet skills. Document Revision Level This section provides a history of the revision changes to this document. Revision Document Version Date...

  • Page 4: Document Conventions

    References to Switch Models This guide covers the EX19082, EX19164, and EX19244 Smart Managed Switches from EtherWAN Systems, Inc. When information in this guide applies to all models, the models are referred to collectively as “the switch.” If information applies to specific models only, those models are identified...

  • Page 5: Table Of Contents

    References to Switch Models ................iv Contents ........................v 1 Introduction ......................7 Key Features ......................9 Model EX19082 Features ..................9 Model EX19164 Features ..................9 Model EX19244 Features ..................9 Common Features ....................9 Quick Start Guide ....................10 2 Unpacking and Installation ................
  • Page 6 Where to Go from Here ................... 24 3 Preparing to Configure the Switch ..............25 Connecting the PC ....................26 Configuring TCP/IP Settings for Windows 10 ............26 Disabling Firewall and Security Software ..............28 4 Configuring the Switch ..................29 Logging in to the Web Management Interface ............

  • Page 7: Introduction

    1 Introduction Topics: Congratulations on your purchase of the Smart Managed EX19082, EX19164, or EX19244 Switch from EtherWAN  Systems, Inc. Your switch is a state-of-the-art IEEE-compliant Key Features (page 9)  network solution designed for users who require high-performance along with the power of management to Quick Start Guide (page ...
  • Page 8 Figure 1-1. EX19082 Series Switch Figure 1-2. EX19164 Series Switch Figure 1-3. EX19244 Series Switch...

  • Page 9: Key Features

    Key Features This section summarizes the key features of the switches. Model EX19082 Features 8 10/100/1000TX ports supporting (IEEE 802.3af/at) Power over Ethernet (PoE) Power Sourcing  Equipment (PSE), with a total PoE power budget of 250 W Max. Model EX19164 Features 16 10/100/1000TX ports supporting (IEEE 802.3af/at) Power over Ethernet (PoE) Power Sourcing...

  • Page 10: Quick Start Guide

     Connect the other end to a 10/100/1000 Mbps RJ-45 port on the switch:  Model EX19082: use ports 1 through 8. Port 9 can be used as a data port.  Model EX19164: use ports 1 through 16. Model EX19244: use ports 1 through 24.
  • Page 11 Step Description For Reference, See… Configure the Switch Chapters 3 and 4  Configure a PC for subnet 192.168.1.n, where n is a number other than 1 in the range 0 to 255.  Connect the PC to a RJ-45 port on the switch, launch a browser, and specify the switch’s default IP address 192.168.1.10.

  • Page 12: Unpacking And Installation

    2 Unpacking and Installation Topics: This chapter describes how to unpack and install the EX19082, EX19164, and EX19244 switches. Unpacking the Hardware  (page 13) System Requirements  (page 13) Hardware Features (page   Installing the Switch (page ...

  • Page 13: Unpacking The Hardware

     Quick Install Guide  If any item is damaged or missing, notify your authorized EtherWAN representative. Keep the carton, including the original packing material, in case you need to store the product or return it. System Requirements To complete your installation, you need the following items: Computer with an Ethernet (RJ-45) Interface ...

  • Page 14: Hardware Features

    Hardware Features The following sections describe the hardware features of the EX19082, EX19164, and EX19244 switches. Front Panel The figures below show the front panels of the switches. Reset 10/100/1000 100/1000 Mbps Button Mbps PoE Ports SFP Port Status LEDs...
  • Page 15 Table 2-1 shows the port designations for the SFP interfaces. For EX19082, port 9 is a RJ-45 port and port 10 is an SFP port. For EX19164 and EX19244, the last four RJ-45 ports are shared with 4 SFP ports.
  • Page 16 SFP. Reset Button The EX19082, EX19164, and EX19244 front panels have a reset button to reset the switch to its factory default settings. This button is recessed to prevent accidental resets of the switch. To reset the switch to its factory default settings and remove all customized overrides you made to the default settings: 1.

  • Page 17: Rear Panel

    Be sure the fan is not blocked. Side and Bottom Panels The EX19082, EX19164, and EX19244 side panels have vents for cooling. Be sure these vents are not blocked. The bottom panels have a product label that shows regulatory compliance, product serial number, and...

  • Page 18: Installing The Switch

    Installing the Switch Switch installation involves the following steps: Preparing the site. See page 19 Installing the switch. See page 19. Connecting to the 10/100/1000 Mbps RJ-45 ports. See page 22. Connecting to the SFP ports. See page 23. Checking the installation.

  • Page 19: Preparing The Site

    Preparing the Site Before you install your switch, be sure your operating environment meets the operating environment requirements in Table 2-3. Table 2-3. Site Requirements Characteristics Requirements Mounting Desktop installations: Provide a flat table or shelf surface. Rack-mount installations: Use a 19-inch (48.3-centimeter) EIA standard equipment rack that is grounded and physically secure. You also need the rack-mount guide supplied with your switch.
  • Page 20 Figure 2-4. EX19082 Switch Dimensions...
  • Page 21 Figure 2-5. EX19164 Switch Dimensions...

  • Page 22: Connecting To The 10/100/1000 Mbps Rj-45 Ports

    Figure 2-6. EX19244 Switch Dimensions Connecting to the 10/100/1000 Mbps RJ-45 Ports The front panel of the switch provides 9, 16, or 24 10/100/1000 Mbps RJ-45 ports, depending on the model (see “Gigabit RJ-45 Ports” on page 15). To prevent ESD damage, follow normal board and component handling procedures.

  • Page 23: Connecting To The Sfp Ports

    1. Insert one end of a Category 5e or better Ethernet cable into a switch port. 2. Insert the other cable end into the Ethernet port of a computer, printer, network storage, or other network device. 3. Repeat steps 1 and 2 for each additional device you want to connect to the switch. Connecting to the SFP Ports For EX19164 and EX19244, the last 4 RJ-45 ports are shared with the SFP ports.

  • Page 24: Applying Ac Power

    Applying AC Power EX19082, EX19164, and EX19244 switches have an ON/OFF switch that controls power to the switch. Before you connect the power cord, select an AC outlet that is not controlled by a wall switch, which can turn off power to the switch. After you select an appropriate outlet, use the following procedure to apply AC power.

  • Page 25: Preparing To Configure The Switch

    3 Preparing to Configure the Switch Topics: After you install the switch, configure it using the switch’s built-in Web management interface and a Web browser on a PC. Connecting the PC (page  For the Web browser to access the switch’s Web management interface, the PC and switch must be on the same subnet.

  • Page 26: Connecting The Pc

    Connecting the PC To connect a PC to the switch: 1. Insert one end of a Category 5e or better Ethernet cable into an available 10/100/1000 Mbps RJ-45 port on the front panel of the switch. 2. Connect the other end of the cable to the Ethernet port on the PC you will use to configure the switch.
  • Page 27 4. Click Internet Protocol Version 4 (TCP/IPv4), and then click Properties. 5. In the General tab, click Use the following IP address. 6. In the IP address field, type 192.168.1.20. Tip: Although the last digit in the previous step is 20, in reality, this digit can be any number between 0 and 255, except the number 10 because the address 192.168.1.10 is already being used by the switch.

  • Page 28: Disabling Firewall And Security Software

    7. Press the Tab key to populate the Subnet mask field automatically. You can leave the Default gateway field blank. 8. Click OK to exit the current dialog box, and then click OK again to exit the initial dialog box. Disabling Firewall and Security Software If you encounter problems connecting to the switch, disable any firewall or security software that may be running on your PC before configuring the switch.

  • Page 29: Configuring The Switch

    4 Configuring the Switch Topics: After you attach a PC to the switch and configure the PC to the same subnet as the switch, use the information in this Logging in to the Web  chapter to configure the switch. Management Interface (page 30) Idle Time Security (page...

  • Page 30: Logging In To The Web Management Interface

    Logging in to the Web Management Interface To access the switch’s configuration settings, launch a Web browser on the PC you configured in Chapter 3 and log in to the switch’s Web management interface. Launch a Web browser. Note: Your computer does not have to be online to configure your switch. 2.
  • Page 31 7. The password must meet the following complexity requirements  Minimum 8 characters and maximum 35 characters without leading or trailing blanks  Uppercase English letters (A to Z)  Lowercase English letters (a to z)  Numbers (0 to 9) ...

  • Page 32: Idle Time Security

    Idle Time Security For security, the switch has an idle time security feature that either closes the current Web management session automatically or displays the last management page accessed if the interface is not used for a certain period of time. By default, this feature is disabled.

  • Page 33: Web Management Interface Menus

    Web Management Interface Menus Table 4-1 describes the pages in the Web management interface. Table 4-1. Web Management Interface Menus and Submenus Menus and Submenus Description See Page Configuration > System System status and configuration Configuration > Ports Port configuration Configuration >...

  • Page 34: Configuration Menu

    Configuration Menu The Configuration menu lets you perform the following tasks: System Configuration  displays the system  status, modify IP settings, and change the username and password used to log in to the Web management interface. See page 35. Port Configuration ...
  • Page 35 System Status Path: Configuration > System The System Configuration page shows the current status of the system. Field Description MAC Address Shows the MAC address of the device S/W Version Shows the version of the installed firmware on the device H/W Version Shows the hardware version of the device Active IP Address...
  • Page 36 Authentication Path: Configuration > System The System Configuration page lets you change the username and password used to log in to the switch’s Web management interface. When accessing the Web management GUI for the first time, it is required to change the default username and password used to log in to the switch’s Web management.
  • Page 37 2. In the Password field, enter a case-sensitive password, minimum of 8 characters. The password must contain characters from the following categories: Uppercase English letters, (A to Z) Lowercase English letters, (a to z) Numbers, (0 to 9) Non-alphanumeric characters (e.g. @,#,$) 3.
  • Page 38 IP Configuration Path: Configuration > System The System Configuration page lets you configure the switch to use a static or dynamic (DHCP) IP address. The first time you log in, configure these settings to match the settings of the network on which the switch will be used. 1.
  • Page 39 Port Configuration Path: Configuration > Ports The Port Configuration page displays the status for each port and allows you to configure the ports. Click Apply after making changes.
  • Page 40 Field Description Enable Jumbo Frames Check the box to enable jumbo frames PERFECT_REACH / Enable to automatically adjust power provided to ports based on cable length Power Saving Mode Link Displays the current speed of the port. 100 means 100Mbps and 1000 means 1000Mbps. FDX means full duplex and HDX means half duplex Mode Set the port to automatically detect speed or manually set the speed...
  • Page 41 VLAN Configuration Path: Configuration > VLANs A Local Area Network (LAN) can be defined as a broadcast domain. Hubs, bridges or switches in the same physical segment or segments connect all end node devices. End nodes can communicate with each other without the need for a router. Routers connect LANs together, routing the traffic to appropriate port.
  • Page 42 To add a VLAN, enter a number in the range of 1 to 4094 and click the Add button to enter the setup page for the VLAN. 1. Click the checkbox for each port that will be part of the VLAN. Click Apply to save the settings and go back to the VLAN Configuration page.
  • Page 43 1. To modify or delete a VLAN from the list, select the desired VLAN. 2. Click Modify to go back into the VLAN Setup page. 3. Click Delete to remove the VLAN from the list. 4. Click Port Config to enter the Per Port Configuration page.
  • Page 44 Field Description VLAN aware enabled Check the box to enable the port to recognize tagged frames Packet Type Set if the port will accept all packets or only packets that are tagged with the selected PVID PVID Select an existing VLAN as the PVID for the port...
  • Page 45 Aggregation/Trunking Configuration Path: Configuration > Aggregation Trunking is a feature that increases the bandwidth between network devices by allowing multiple physical links between switches to work as one virtual (or “aggregate”) link. The Trunking page lets you configure the switch ports for use in trunks. To assign specific ports to a trunk, click on the desired ports to set as the same aggregation/trunking group, as shows in the example above.
  • Page 46 IGMP Configuration Path: Configuration > IGMP Snooping IGMP Snooping is the process of listening to IGMP network traffic. IGMP Snooping, as implied by the name, is a feature that allows a layer 2 switch to “listen in” on the IGMP conversation between hosts and routers by processing the layer 3 IGMP packets sent in a multicast network.
  • Page 47 Mirroring Configuration Path: Configuration > Mirroring Port Mirroring is used on a network switch to send a copy of network packets seen on one port (or an entire VLAN) to a network monitoring connection on another switch port. This is commonly used for network appliances that require monitoring of network traffic, such as an intrusion-detection system.
  • Page 48 LLDP Configuration Path: Configuration > LLDP LLDP (Link Layer Discovery Protocol) allows the switch to send basic information including System Name/Description and IP address to another LLDP-compatible connected device. In this section, you can set which TLVs (type-length-value) to send and set up parameters.
  • Page 49 Field Description Port Description Description of the port number System Name Name of the switch System Description Description of the switch System Capabilities Lists the capabilities of the switch Management Address Management IP address of the switch Tx Interval Specified in seconds, the interval between each LLDP frame that is transmitted by the switch Tx Hold Specifies how long the LLDP information is considered valid Tx Delay...
  • Page 50 QoS Configuration Path: Configuration > Quality of Service Quality of Service (QoS) provides the switch with a mechanism to queue and service high-priority traffic before low- priority traffic. This switch supports IEEE 802.1p and DSCP for QoS. Click the drop-down menu to select the desired QoS mode. QoS IEEE 802.1p The Class of Service Configuration page lets you use the switch’s Class of Service (CoS) feature to set up consistent traffic prioritization policies.
  • Page 51 Packets are prioritized using the 802.1p field in the VLAN tag. This field is three bits long, representing the values 0 - 7. When the QoS Mode is set to 802.1p, the 802.1p Configuration table appears, allowing you to map each of the eight 802.1p values to a local priority queue (low, normal, medium or high).
  • Page 52 QoS DSCP In DSCP mode, packets are prioritized using the DSCP (Differentiated Services Code Point) value. The Differentiated Services Code Point (DSCP) is a six-bit field that is contained within an IP (TCP or UDP) header. The six bits allow the DSCP field to take any value in the range 0 - 63.
  • Page 53 PoE (Power over Ethernet) Configuration Path: Configuration > Power over Ethernet In this section, PoE can be enabled and disabled for each port and the class and power consumption for connected PDs (powered device) will be shown. Field Description PoE Enabled Click to enable PoE on the port PD Class Detects and displays the PoE class of the connected PD...

  • Page 54: Monitoring Menu

    Monitoring Menu The Monitoring menu lets you perform the following tasks: Statistics Overview  displays the statistics  overview of the system. See page 55. Port Statistics  displays the detailed statistics of  each port. See page 56. IGMP Status  displays the IGMP status. See page ...
  • Page 55 Statistics Overview Path: Monitoring > Statistics Overview The Statistics Overview page provides an overview of the TX/RX bytes, frames, and errors of the switch. Click the Clear button to reset the counters.  Click the Refresh button to update the counters. ...
  • Page 56 Port Statistics Path: Monitoring > Detailed Statistics The Port Statistics page provides detailed statistics of each port. Click the link for each port at the top to view the details of the port. Click the Clear button to reset the counters. ...
  • Page 57 IGMP Status Path: Monitoring > IGMP Status The IGMP Status page shows the IGMP status for each VLAN that has been created Field Description VLAN ID Displays the VLAN number Querier Shows active status of the querier Queries Transmitted Shows the number of transmitted query packets Queries Received Shows the number of receive query packets V1 Reports...
  • Page 58 LLDP Statistics Path: Monitoring > LLDP Statistics The LLDP Statistics page shows detailed LLDP information for each port Field Description Tx/Rx Frames Number of LLDP packets (frames) transmitted/received Rx Error Frames Number of error packets received Discarded Frames Number of discarded packets (frames) TLVs Discarded Number of TLV packets discarded TLVs Unrecognized...
  • Page 59 LLDP Neighbor Table Path: Monitoring > LLDP Table The LLDP Neighbor Table page shows the details for LLDP-compatible devices that are connected Field Description Local Port Port on the switch that an LLDP neighbor is connected to Chassis/Remote ID Shows the identifier of the chassis/remote port (for example, MAC address) System Name System name of the LLDP neighbor Port Description...
  • Page 60 Ping Path: Monitoring > Ping The Ping page can be used to check if a device is available on the network. Field Description Target IP Address IP address of the target device Count Number of packets to send (range: 1-20) Time Out Duration of the ping...

  • Page 61: Maintenance Menu

    Maintenance Menu The Maintenance menu lets you perform the following tasks: Warm Restart  reboot the switch. See page 62.  Factory Default  reset the switch to factory default  settings. See page 63. Firmware Update  update the firmware to a newer ...
  • Page 62 Warm Restart Path: Maintenace > Warm Restart The switch can be rebooted from this page. Click Yes to reboot the switch and No to cancel.
  • Page 63 Factory Default Path: Maintenace > Factory Default The switch can be reset back to factory default settings from this page (except the switch IP address). The switch must remain ON during the reset process.  Click Yes to reset the switch and No to cancel. Note: The switch can be reset to factory default settings also by pressing the reset button on the front panel with a pin for at least 5 seconds.
  • Page 64 Firmware Update Path: Maintenace > Firmware Update Firmware files can be uploaded from the PC to the switch from this page. For reference, the current installed version of the firmware is shown.  Click Choose File to select the firmware file from the local PC. ...
  • Page 65 Config Transfer Path: Maintenance > Configuration File Transfer From this page, pre-saved configuration files can be uploaded to the switch or the current switch settings can be downloaded as a .cfg file. Click Choose File to select the config file from the local PC. ...
  • Page 66 Logout Path: Maintenance > Logout The Logout menu logs you out of the current Web management interface session. After logging out, you will be taken back to the page where the password can be entered to log back in to the switch.

  • Page 67: Troubleshooting

    5 Troubleshooting Topics: This chapter provides information about troubleshooting the switch. Troubleshooting Chart  (page 68) Additional  Troubleshooting Suggestions (page 69)

  • Page 68: Troubleshooting Chart

    Troubleshooting Chart Table 5-1 symptoms, causes, and solutions of possible problems. Table 5-1. Troubleshooting Chart Symptom Cause Solution Power LED is OFF. The switch is not receiving Check the power cord connections for the switch at the switch and the power.

  • Page 69: Additional Troubleshooting Suggestions

    (see “Reset Button” on page 16) or use the Maintenance > Factory Default page on the switch’s Web management interface (see page 63). If the problem continues, contact EtherWAN Systems technical support. Auto-Negotiation The 10/100/1000 Mbps ports negotiate the correct duplex mode and speed if the switch is configured for auto-negotiation (this is the switch’s default setting) and the device at the other...

  • Page 70: Appendix A - Specifications

    Appendix A - Specifications Technology Specification Description Standards:  IEEE802.3 10BASE-T  IEEE802.3u 100BASE-TX IEEE802.3ab 1000BASE-T   IEEE802.3z 1000BASE-SX/1000BASE-LX  IEEE802.3x Full duplex and flow control  IEEE802.1p QoS IEEE802.3af/at Power over Ethernet (PoE)  IEEE 802.3az EEE (Energy Efficient Ethernet) ...

  • Page 71: Power

    Specification Description Power Input: 100 – 240 VAC, 50 / 60 Hz Power Consumption: Model EX19082 Device: Max. 23 Watts (without PoE) PoE power budget: 250 Watts Model EX19164 Device: Max. 23 Watts (without PoE) PoE power budget: 250 Watts Model EX19244 Device: 30 Watts Max.

  • Page 72: Interface

    Interface Specification Description Ethernet Ports: Model EX19082: 10/100/1000BASE-T(X): 8 PoE ports + 1 TX 100/1000BASE SFP: 1 port Model EX19164: 10/100/1000BASE-T(X): 16 PoE ports (4 shared with SFP) 100/1000BASE SFP: 4 ports (shared) Model EX19244: 10/100/1000BASE-T(X): 24 PoE ports (4 shared with SFP)
  • Page 73 TEL: +1- 714-779-3800 Email: info@etherwan.com EtherWAN has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose, and makes no express warranties, except as may be stated in its written agreement with and for its customers.

This manual is also suitable for:

Ex19164Ex19244

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