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APPENDIX D
TROUBLESHOOTING
D.1 Batteries
The Triax Touch hand held and missiles are powered by permanent internal NiMH batteries.
Should the batteries become too weak for proper system operation the operator will be alerted by
a message on the hand held display. To charge the batteries plug the charger supplied with the
Triax system into the charger connector of the component to be charged and plug the charger into
an AC outlet. While charging a red LED on the charger will be on. When the battery is fully
charged this indicator will become green. A full charge requires approximately 60 minutes.
WARNING: DO NOT USE A BATTERY CHARGER OTHER THAN SUPPLIED WITH
THE TRIAX SYSTEM. USING A BATTERY CHARGER OTHER THAN THE ONE
SUPPLIED WITH THE TRIAX SYSTEM COULD RESULT IN BATTERY DAMAGE,
POSSIBLY RESULTING IN FIRE AND PROPERTY DAMAGE.
D.2 Sensor Error
The sensor (accelerometer) in the head form is sensitive to moisture, such as might be experience
from condensation on the head form. Care should be taken to prevent condensation from forming
on the head form, such as not storing the system in an unheated space or in the cargo area of a car
or truck.
A sensor which has been affected by moisture will cause the SENSOR ERROR message to be
displayed. In this case the head form should be removed to a warm area and allowed to dry for 3
to 4 days. Consult the factory for techniques to speed this process.
D.3 Memory Card Folder Names
When viewing the memory card files the names of the folders might appear incorrect, typically
containing a percent sign (%) when not expected. The memory card folder names are limited and
may only be eight characters long and contain only upper case letters (A – Z) and numbers (0 – 9.)
Spaces, punctuation, underscores and other special characters are not allowed.
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