Troubleshooting - Cleveland CR-28 Operator's Manual

Operator's Manual

Troubleshooting

Unit does not come on; there are
no lights on the panel.
Unit comes on, but no burner and
no rotisserie drive.
Display reads "READY" or
"SETBACK" or "HOLD"
The oven light will not work.
The fireplace burner will not light.
(Fireplace models only.)
The spits or baskets won't fit in
the oven.
The spits ("V" or basket) fall out.
The rotisserie burner ignites, but
no rotor rotation.
Rotor seems jerky, not smooth.
Rotor moves at different speeds
at different times.
The product does not cook
evenly.
The product is not done, or oven
does not come up to
temperature.
The product is overdone, or oven
temperature exceeds the set
point.
The wrong program button was
pushed.
Burner lights, but turns off in a
few seconds or burner fails to
light. Buzzer sounds.
19
(if these procedures do not find the problem,
call an authorized service agency)
1. Make sure power cord is plugged in.
2. Check circuit breaker for the outlet.
1. Make sure door is closed all the way; safety circuit prevents flame and rotation
with door open.
1. There is no problem; these are normal messages. Refer to operating procedures.
1. Make sure the power switch is on.
2. Make sure a menu item program is active. Oven light will only come on when a
program is active.
3. If fireplace model, make sure light switch is on (auto).
1. Make sure the power switch is on.
2. Make sure a menu item program is active. Fireplace will only come on when a
program is active.
3. Make sure fireplace switch is on (auto). Call service if problem persists.
1. Make sure both left and right rotisserie drum hubs are located in their proper
positions and are seated in the drive shaft roll pins. Look for bent hex drive or
debris in the hex socket.
1. Make sure the spit or basket is installed properly. The spit spear end passes
through the hole in the left rotisserie drum and then the right side of the spit is
engaged into the drive socket in the right rotisserie drum. The spear end of the
spit must then rest in the hole in the left drum. Make sure only the small diameter
portion of the spear end is in the left drum.
1. Check the rotisserie drive motor circuit breaker. If the button is extended, reset it
by pushing it in. If not, call for service.
1. Make sure both rotisserie drum hubs are located in their proper positions and are
locked by quick release pins.
1. There is no problem with the machine. The rotisserie motor has 3 different
speeds that can be programmed in different cooking cycles.
1. Make sure the air baffle or "jet plate" is in place at the top of the oven. Check to
see if both convection fan blades are securely mounted in their proper place and
that they are both spinning when in operation.
1. Make sure the proper menu item for the product being cooked was initiated and
that the menu item's programming is correct.
2. Check to see that the temperature controlled vent in the top of the oven is not
stuck in the open position.
3. The oven must be preheated before product is loaded.
4. The product must be loaded as quickly as possible so that the oven does not cool
down too much.
1. Make sure the proper menu item for the product being cooked was initiated and
that the menu item's programming is correct.
2. Check to see that the thermostat controlled vent in the top of the oven is not stuck
shut.
3. Make sure that 3 gallons of water in the bottom of the oven have not evaporated.
1. To cancel a program, hold down the button of the cooking program for 5 seconds.
When the item light goes off, you can select another program
1. Check the "jet plate" position.
2. Reset the controller by turning the POWER switch to the OFF position for 5
minutes then back to ON. Call service if problem persists.
Cleveland Range, Inc.