Troubleshooting - Bissell POWERTRAK 1808 Series User Manual

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Brush Roll
doesn't
rotate
Vacuum
won't pick
up dirt
Dirt is
escaping
from the
vacuum
Vacuum is
hard to push
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com and enter
your model number in the search field.
10
www.BISSELL.com
Possible causes
Belt is broken or stretched
Brush Roll has lodged debris or
other entanglements, keeping the
brush from rotating
Filter is dirty
The Main Hose is not connected
There is a crack or hole in the
Main Hose
The Brush Roll bristles are worn
There is a clog in the vacuum
The Dirt Container is not seated
correctly
The Dirt Container is full
Filters are missing
The Dirt Container is not seated
properly
Height adjustment knob is on
too low of a setting
Remedies
Follow maintenance instructions on
checking brush and belt (page 9)
Check the Brush Roll and
remove debris, also check the belt
for any breaks or tears and replace if
necessary
Remove and rinse pre-motor filter,
allowing enough time for them to dry
properly before reinserting
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch
If there is a crack or hole, order a new
Main Hose from the BISSELL website
Replace the Brush Roll
Remove debris and any other
entanglements that may be
restricting its rotation
Press the Empty Button to release the
Dirt Container and reseat properly
Empty the Dirt Container
Check to see if the filter is in place
Press the Empty Button and remove
the Dirt Container, then return it
inserting the bottom first and pivoting
the Dirt Container towards the
vacuum (listen for a "click" sound
indicating that it snapped into place)
Place knob on highest setting and
determine if there is any difference