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Welcome to the World of
E-Collar Technologies, Inc.
400/402
Owner's Manual
"Happiness is a Well
Behaved Dog"
May 2015

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Summary of Contents for E-Collar Technologies 400 Series

  • Page 1 Welcome to the World of E-Collar Technologies, Inc. 400/402 Owner's Manual “Happiness is a Well Behaved Dog” May 2015...
  • Page 2 Remote Education Collar Thank you for purchasing the 400 or 402 Remote Education Collar from E-Collar Technologies, Inc. We have made every attempt to provide you with the most technologically advanced product using the most stringent quality and manufacturing standards.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS ........- Important Notice .
  • Page 4: Important Notice

    Caution This product is intended to be used on DOGS ONLY. E-Collar Technologies, Inc. is not responsible for any misuse of this product including damages from dog bites and lost items. Seek an evaluation by professional trainer before use on aggressive dogs. It is not uncommon for aggressive dogs to associate the stimulation with the handler and take action against the handler.
  • Page 5: Characteristics

    CHARACTERISTICS • Range : ¾ Mile Three Stimulation Modes Supported • (Momentary, Continuous, and Combo Mode) Tapping Sensation or Tone/Stimulation (Pavlovian Conditioning) • Tapping Sensation: Alternative to Stimulation (gives vibration similar to a Cell Phone) Tone Stimulation : After 1.2 seconds of tone, the collar will send stimulation as long as button is pressed (up to 10 seconds), leads to “Pavlovian Conditioning”...
  • Page 6: Package Contents

    (402 Package includes 2 Receivers and straps) • • Battery Charger Owner’s Manual (402 package contains splitter cable) Welcome to the World of E-Collar Technologies, Inc. 400/402 Owner's Manual • • Extra Contact Points 3/4" Test Light • • Contact Point Tool Lanyard 400/402 Owner’s Manual...
  • Page 7: Device Operation

    DEVICE OPERATION Antenna Stimulation Level Dial & Lock/Unlock Knob Battery Indicator Light Stimulation Button (Black) (LED Window) LCD Display Stimulation Button (Red) Momentary / Continuous Mode Button Tapping Sensation Light and On/Off Button or Tone/Stimulation Button On/Off Magnetic Red Dot Battery Charging Receptacle and Rubber Cover Collar Strap...
  • Page 8: Charging The Batteries

    CHARGING THE BATTERIES Indicator Light is blinking “Green” under normal operation. solid “Red” when stimulation is applied. blinking “Red” when recharging is required. Do not allow the batteries to get hot or be fully discharged, store at room temperature and 50% capacity charge. Transmitter Battery Charging Collar Receiver Battery Charging Receptacle and Rubber Cover...
  • Page 9: Turning Your E-Collar On/Off

    TURNING YOUR E-COLLAR ON/OFF • To turn the Collar Receiver On or Off : Place the small red dot on the Transmitter against the small red dot on the Collar Receiver. Red Dots • To turn the Transmitter On or Off : Press the “L”...
  • Page 10: Correctly Fitting The Collar

    CORRECTLY FITTING THE COLLAR The collar should be adjusted to allow the “contact points” to have direct contact with the skin. You should be able to fit a couple of fingers between the collar strap and your dog's skin. Too tight poses the risk of skin irritation and discomfort.
  • Page 11: The Lcd Display Description

    THE LCD DISPLAY DESCRIPTION Flashing “1D” indicates the stimulation is ready for adjustment. Solid “1D” indicates stimulation is “Locked” Displays the Stimulation Level : “0” means no stimulation and “HI” means the highest stimulation level(100 ) Momentary / Continuous Button "M/C"- M/C Button on the backside of the transmitter allows the user to easily switch between the three stimulation modes.
  • Page 12: Button Functions

    BUTTON FUNCTIONS Momentary Stimulation Sends a single pulse of stimulation at the set level when you press the stimulation button. Continuous Stimulation Sends pulses of stimulation for as long as the button is pressed, timing out after 10 seconds (this is a safety feature designed to prevent accidental over-stimulation of your dog).
  • Page 13 BUTTON FUNCTIONS Boosting Stimulation in Combo Mode Momentary Boosting is accomplished by first sending a momentary stimulation pulse “S (Black)” to the dog and then pressing “S (Red)” button without releasing “S (Black)” button. (PLEASE PRACTICE) Continuous Boosting is accomplished by first administering continu- ous stimulation “S (Red)”...
  • Page 14: How To Find The Proper Stimulation Level

    HOW TO FIND THE PROPER STIMULATION LEVEL Rotating clockwise increases the stimulation level, and rotating counter-clockwise lowers the stimulation level. It is highly recommended that the user practices changing levels and modes before putting the collar receiver on a dog. Setting the correct stimulation level for your dog is very important.
  • Page 15: Lock/Unlock The Stimulation Level

    LOCK/UNLOCK THE STIMULATION LEVEL How to Lock/Unlock the Stimulation Level Set the desired stimulation level and then push down on the top of the stimulation dial until you see “1D” light up on the top portion of the LCD display. Flashing "1D" indicates unlocked stimulation and Solid "1D" indicates locked stimulation.
  • Page 16: How To Set The Boost

    HOW TO SET THE BOOST Boosted Stimulation adds the set boost level to the stimulation level, great for those situations when your dog doesn't respond to the working level. Determining the Boosted stimulation level is a little more difficult than stimulation level setting due to the wide differences in temperaments and stimulation tolerance among the many breeds of dogs.
  • Page 17: Lost Transmitter Mode

    LOST TRANSMITTER MODE Your 400/402 transmitter allows the user to turn on a 6 hour timer. After 6 hours the transmitter will begin beeping providing the ability to locate the transmitter in tall grass. Lost transmitter mode is activated by pressing the light (L) button and then simultaneously pressing the stimulation button (Black "S") when the intensity level is set to zero.
  • Page 18: Replace/Add A Collar Receiver

    REPLACE/ADD A COLLAR Occassionally, it is necessary to pair/sync a transmitter to a collar receiver, the following procedure will accomplish this: 1. Turn on the Transmitter 2. Turn intensity dial to “0” 3. Make sure the collar eceiver is turned off. 4.
  • Page 19: 402 Lcd Description

    402 LCD DESCRIPTION Flashing 1D and 2D icons indicates the stimulation is ready for adjustment. Solid indicates stimulation locked. Displays the Stimulation Level : “0” means no stimulation and “HI” means the highest stimulation level(100) Momentary / Continuous Button "M/C"- M/C Button on the backside of the transmitter allows the user to easily switch between two stimulation modes either momentary or continuous.
  • Page 20: 402 Button Functions

    402 BUTTON FUCTIONS Mode Button "T” Mode button allows the user to change modes as shown in the diagram Tapping Sensation or Tapping Sensation or Dog 1 Set Mode Dog 2 Set Mode Tone/Stimulation Tone/Stimulation 1 Dog Set Mode - LCD display shows 1D 2 Dog Set Mode - LCD display shows 2D Tapping Sensation or Tone Stimulation - LCD display a "T"...
  • Page 21 402 BUTTON FUCTIONS Boosting Stimulation To boost Dog 1, press the “S" (Black) button followed by the “S" (Red) button boosted stimulation will be applied until you release both buttons. To boost Dog 2, press the “S" (Red) button followed by the “S" (Black) Momentary Stimulation Sends a single pulse of stimulation at the set level when you press the stimulation button.
  • Page 22: How To Lock/Unlock The Stimulation Level

    HOW TO LOCK/UNLOCK THE STIMULATION LEVEL How to Lock/Unlock the Stimulation Level See page 13 for help finding the proper stimulation level. You can lock each dog to a different level. In 1D Mode, if you see 1D icon is blinking (unlocked) Set the desired stimulation level and then push down the stimulation dial for approximately 1 second until the 1D icon stops flashing.
  • Page 23: 402 Boost Level Setup

    402 BOOST LEVEL SETUP If stimulation level is 10, boosted stimulation sends [10 + boost level ] The default value of the boosted level is 5, it can be adjusted to any value between 1 and 60. Determining the Boosted stimulation level is a little more difficult than stimulation level setting due to the wide differences in temperaments and stimulation tolerance among the many breeds of dogs.
  • Page 24: Testing Your E-Collar

    TESTING YOUR E-COLLAR If you need to check your unit, hold the test light against the contact points on the collar receiver. This test will let you know that the collar receiver is generating the proper sensation to the dog, it should brighten in a smooth fashion as the dial is turned up.
  • Page 25: Replacing The Contact Points

    REPLACING THE CONTACT POINTS The standard 5/8” contact points are used for most dogs. Thicker fur breeds require the longer 3/4” contact points. Replace the 5/8” contact points by following the instructions below using the enclosed contact point tool. 1. Loosen both contact points by rotating the contact point counter-clockwise using the contact point tool.
  • Page 26: Training Tips

    Technologies on youtube and subscribe to our channel, new training videos are posted weekly. Also "Like" and subscribe to our Facebook page to receive more training advice and connect with other e-collar users. Good Luck with your training from your friends at E-Collar Technologies 400/402 Owner’s Manual...
  • Page 27: Troubleshooting

    TROUBLESHOOTING My Receiver / Transmitter is not turning on Make sure the collar receiver is fully charged. Collar receiver light should turn green when the battery is connected to the charger. My Receiver is not responding Check Receiver’s indicator light is blinking green and Transmitter LCD is on.
  • Page 28: Two Year Warranty

    TWO YEAR WARRANTY To register your 400/402 product, please log onto our website at www.ecollar.com, click on the warranty registration link and fill out the required information. Please register your product within 30 days of your purchase. If you do not have access to a computer, please call our toll free number of 1-855-326-5527 and one of our customer service representatives will register your product for you.
  • Page 29: Accessories

    ACCESSORIES • • Micro-Probes Contact Points 50% Stimulation Reducer • • Thick-Hair Contact Points Short Probe Comfort Adapter • • Car Charger Leather Belt Holster (specify Right or Left hand) • • Belt Clip Small Dog Adapter 400/402 Owner’s Manual...
  • Page 30 ACCESSORIES • • 3/4” Quick Snap Nylon Collar Sew-On Holster (black or red) • • 3/4” Bungee Collar Dummy Collar (24” or 30” length) (specify Nylon or Biothane strap) • • Deluxe Hard Carry Case 1” MAX Probes 400/402 Owner’s Manual...
  • Page 31: Safety And General Information

    An FCC license is not needed to operate 400/402 remote e-collar transmitters. However, any change or modification made to the transmitter, including the supplied antenna, without the expressed written approval of E-Collar Technologies, Inc. could void your authority to operate. 400/402 Owner’s Manual...
  • Page 32 TRAINING NOTES 400/402 Owner’s Manual...
  • Page 33 TRAINING NOTES 400/402 Owner’s Manual...
  • Page 34 Copyright 2015 E-Collar Technologies, Inc. All Rights Reserved.

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