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Canon CanoScan FB1200s Product Manual

Color image scanner
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Canon Color Image Scanner
CanoScan FB1200S
Product
Guide

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  Summary of Contents for Canon CanoScan FB1200s

  • Page 1 Canon Color Image Scanner CanoScan FB1200S Product Guide...
  • Page 2: How To Make Best Use Of The Manuals

    How to Make Best Use of the Manuals Printed Manual CanoScan FB1200S Getting Started Describes operating procedure from set up and software installation to scanning and confirmation When you of operation. Please read before using the scanner open the box for the first time.
  • Page 3: How To Use The Product Guide

    How to Use the Product Guide This guide provides in-depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD-ROM. If you haven’t already read the Getting Started guide, we recommend that you follow its suggestions first before consulting this guide.
  • Page 4: Conventions

    We respectfully request that you notify the nearest Canon Customer Support Help Desk if you have any questions or suggestions about this guide. Canon Inc. reserves the right to change the specifications of the hardware and software described herein at any time without prior notice.
  • Page 5: Table Of Contents

    How to Make Best Use of the Manuals ... How to Use the Product Guide ... Organization... Conventions ... Features of the CanoScan FB1200S ... Safety Precautions ... Operating Requirements ... Components Guide ... Chapter 1 How to Use the Scanner Connecting to the Computer ...
  • Page 6 Exiting the CanoScan Setup Utility ... Chapter 3 Automatic Document Feeder Components Guide ... ADF-S9 ... Option Cable... Attaching the ADF to the Scanner ... Attaching the Cables ... Loading Documents ... Acceptable Media ... Software Settings ... Paper Jams ...
  • Page 7 Frequent Misfeeds ... Appendices Troubleshooting ... Problems with Software Installation ... Problems Starting Software Programs ... Problems with the Scanner ... Problems with Scanning... Problems with the Automatic Document Feeder (ADF-S9) ... Other Issues ... Scanner Not Identified ... Care and Maintenance ...
  • Page 8: Features Of The Canoscan Fb1200S

    Fine Color Tones and High Resolution Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan (horizontally across document) is realized with VAROS, the proprietary Canon system short for VAriable Refraction Optical System. VAROS is a two-pass scanning technique that combines the results of the scanning unit's first pass with a second pass that is optically shifted by a half pixel.
  • Page 9 • Optional Film Adapter Unit The FAU-S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches, increasing the versatility of this high-quality scanner. Refer to the manual accompanying the FAU-S10. • Optional Automatic Document Feeder The ADF-S9 optional automatic document feeder permits hands-free operation for up to 20 sheets, a convenient timesaving feature.
  • Page 10: Safety Precautions

    - Any container with liquid in it, such as cups, vases and flower pots If any of these objects or liquids enter the inside of the equipment, immediately unplug the AC adapter and contact your retailer or Canon Customer Support Help Desk.
  • Page 11: About The Power Supply

    CAUTION • Do not place the equipment in the following areas. Fire or electric shocks may result. - Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near open flames • Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to frequent vibrations.
  • Page 12: General Handling Precautions

    • If you hear unusual noises, see smoke, feel excessive heat or smell anything unusual, immediately unplug the power cord and contact your retailer or Canon Customer Support Help Desk. Continued use may result in fires or electric shocks.
  • Page 13 Contact between the internal components and these fluids may result in fire or electric shocks. If anything enters this equipment, immediately unplug the power cord and contact your retailer or Canon Customer Support Help Desk.
  • Page 14: Operating Requirements

    Please use standard outlets (normal home outlets) for your country. • Make certain there is plenty of free air space around the scanner for cooling purposes. (41 degrees - 95 degrees Fahrenheit) 10% - 90% RH (without condensation formation) (View from above the scanner).
  • Page 15 If you have to use it in direct sunlight, block the light with a thick curtain. • When the scanner is used in low ambient temperatures, it may take a few moment for the unit to settle after the lamp lights.
  • Page 16 Environments subject to shocks, smoke, Locations near TVs or devices generating noxious fumes, water vapor or dust strong magnetic fields Locations subject to strong direct Environments in which the air is salty or sunlight greasy...
  • Page 17: Components Guide

    ScanGear Toolbox CS (Windows) or CanoScan Toolbox CS (Macintosh). • Always unlock the scanner before plugging in the AC adapter. Operating the scanner in WARNING the locked state may damage the equipment. • Lock the scanning unit before transporting it...
  • Page 18 SCSI Connector D-sub 25-pin SCSI interface cable connects here AC adapter • This scanner does not have a power switch. NOTE SCSI Connector Half-pitch type 50-pin SCSI interface cable connects here Power cord Dip Switch Power Connector The accompanying AC adapter...
  • Page 19: Chapter 1 How To Use The Scanner

    Chapter 1 How to Use the Scanner Connecting to the Computer Positioning Documents (No ADF) ... Transporting the Scanner ..20...
  • Page 20: Connecting To The Computer

    Connecting to the Computer Connecting Two or More SCSI Devices When connecting two or more SCSI devices (including this scanner), be careful of the following points. About Daisy Chain Configurations When connecting multiple SCSI devices to the computer, connect them in a series as shown below.
  • Page 21 There are two types of terminator: a separate device that is attached to a SCSI device or an On/Off switch built into the SCSI device. This scanner has a built-in terminator. For a daisy chain to operate correctly, the terminator must be set to On for the last SCSI device , and Off for all other SCSI devices.
  • Page 22 3: Internal CD-ROM drive (Desktop model with an internal CD-ROM drive) 7: Macintosh CPU • Ensure that you unplug the AC adapter from the scanner before you change the SCSI ID or terminator settings. After resetting them, reconnect the AC adapter and restart the computer.
  • Page 23 To set the SCSI ID, move the 1-3 switches with a sharp object, such as the tip of a mechanical pencil. Set the switch positions as below to assign a SCSI ID from 0 to 6. Set the SCSI ID with switches 1-3 indicates the switch position SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3...
  • Page 24 • Sample Configurations The following examples show typical configurations for the scanner, your computer and other SCSI devices. Scanner Is the Last SCSI Device. Set SCSI ID Terminator Off Terminator On Set the scanner’s terminator to On. Set the IDs of the other SCSI devices to nonconflicting numbers.
  • Page 25 Scanner in the Middle of a Daisy Chain (First Position is Recommended) Set SCSI ID Terminator Off Terminator On Terminator Off Set the scanner’s terminator to Off. Set the scanner and other SCSI devices to nonconflicting IDs. Set the terminator of the last SCSI device to On.
  • Page 26: Scsi Connector And Scsi Interface Cable Descriptions

    SCSI Connector and SCSI Interface Cable Descriptions This scanner is equipped with both a Half Pitch 50-Pin and D-Sub 25-Pin connector (port). The supplied SCSI interface cable has a Half Pitch 50-Pin connector on one end and a D-Sub 25-Pin connector on the other.
  • Page 27 • Common Connector Types Computer or SCSI Device D-Sub 25-Pin (Female) Half Pitch 50-Pin (Female) Centronics Half Pitch 50-Pin (Female) Centronics 50-Pin (Female) Cable D-Sub 25-Pin (Male) Half Pitch 50-Pin (Male) Centronics Half Pitch 50-Pin (Male) Centronics 50-Pin (Male)
  • Page 28 WARNING are similar. However, close examination reveals that the pin shapes are different. Be careful when purchasing. • Only high-impedance cables work with the scanner. Ensure that cables other than the supplied SCSI interface cable are of the high-impedance type.
  • Page 29: Positioning Documents (No Adf)

    Place the document face down. Orient the document face down on the document glass with the top edge at the back of the scanner (the edge closest to the hinges of the document cover). Align the edges of the document with the alignment mark.
  • Page 30 WARNING to A4 or Letter size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning, or improperly closing it, may affect the scanning results. If you are scanning thick documents, such as books, that prevent the document cover from closing, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.
  • Page 31: Transporting The Scanner

    To move the scanning unit to the back, first clear all documents from the document glass. Then close the document cover, attach the AC adapter cord to the scanner and plug the power cord into the electrical outlet. After all movement has ceased, lift the document cover to confirm that the scanning unit has correctly returned to the back of the scanner.
  • Page 32 Locate the lock switch (between the holes for the hinges) and push it toward the locked mark. Attach the document cover. • Carrying or transporting the scanner without locking the scanning unit may damage it. Be WARNING particularly careful to lock the scanning unit when transporting the scanner in a vehicle.
  • Page 33: Chapter 2 How To Use The Canoscan Setup Utility Cd-Rom

    How to Use the CanoScan Setup Utility CD-ROM How to Use the CanoScan Setup Utility CD-ROM ... View the Electronic Manuals ... Displaying the CD-ROM Contents Troubleshooting ... Exiting the CanoScan Setup Utility ... Chapter 2 Windows...
  • Page 34: How To Use The Canoscan Setup Utility Cd-Rom

    How to Use the CanoScan Setup Utility CD-ROM The CanoScan Setup Utility CD-ROM included in the scanner package contains software and electronic manuals that will maximize your use of this scanner. This section explains how to use the CD-ROM. Start the CanoScan Setup Utility...
  • Page 35: Windows Starting The Canoscan Setup Utility For Windows

    Windows Starting the CanoScan Setup Utility for Windows Language select window will display to select your language, then the following window will automatically display. Menu Window...
  • Page 36 If Nothing Appears on the Screen Double-click the [My Computer] icon on the Windows desktop. Double-click the [Canoscan] CD-ROM icon in the next window. Although a “(D:)” appears after the CD-ROM title in this example, indicating the name of the drive, it may be labeled with a different letter on your system. This letter may be ignored for the purposes of this procedure.
  • Page 37: Starting The Canoscan Setup Utility For Macintosh

    Macintosh Starting the CanoScan Setup Utility for Macintosh Language select window will display to select your language, then the following window will automatically display. Menu Window...
  • Page 38 If Nothing Appears on the Screen Double-click the [CanoScanFB 1200S] CD-ROM icon. Double-click the [setup] icon. • The CanoScan Setup Utility menu window will display.
  • Page 39: About The Menu Window

    • Install/Uninstall Software (Windows) • Install Software (Macintosh) Click this to install the software onto your computer for operating the scanner. For installation instructions, please read Installing the Software in the Getting Started guide (p. 20). You can also uninstall (delete) the software with this option for windows.
  • Page 40 • Do not remove the CD-ROM from the drive while using the CanoScan Setup Utility unless WARNING the program prompts you to do so. • Before you remove the CD-ROM from the drive, click the [Exit] button on the menu window to close the CanoScan Setup Utility.
  • Page 41: View The Electronic Manuals

    Windows • ScanGear CS-S User’s Guide Operating manual for ScanGear CS-S 4.3, the software required to operate the scanner. Instructions for using ScanGear Toolbox CS are also included in this guide. • Adobe Photoshop 5.0 LE User’s Guide Operating manual for Adobe Photoshop 5.0 LE.
  • Page 42: List Of Electronic Manuals For Macintosh

    List of Electronic Manuals for Macintosh The following electronic manuals are included on the CanoScan Setup Utility CD-ROM. • Product Guide (This Document) Macintosh • Plug-in Module CS-S User’s Guide Operating manual for Plug-in Module CS-S 3.6. • CanoScan Toolbox CS User’s Guide Operating manual for CanoScan Toolbox CS 1.0.
  • Page 43: Viewing Electronic Manuals

    Viewing Electronic Manuals Click the [View the Electronic Manuals] button on the menu window. The following window will display. Windows Macintosh...
  • Page 44 Click the button of the manual you wish to view. Adobe Acrobat Reader 3.0 will automatically start and display the manual. When you are finished reading the electronic manual, click the the upper right of the Adobe Acrobat Reader 3.0 window. Then click on the [Return to the previous menu] button.
  • Page 45: Using The Electronic Manuals

    Using the Electronic Manuals Here is a simple explanation of how to read the electronic manuals. The procedures are similar for both the Windows and Macintosh platforms. Windows Macintosh...
  • Page 46 Windows screens are shown in these examples. • Changing Pages Move a page ahead or back with these buttons. Previous Next Manual Contents • Bookmark Display The bookmark display shows an overview area in which each topic and subtopic is bookmarked.
  • Page 47 • Zoom In/Out Zoom a page in or out. Click this icon to select the zoom tool, then click the area you wish to magnify. To zoom out, press and hold the [Ctrl] key then click inside the page. The display will zoom out. (Macintosh: [option] key) •...
  • Page 48 Clicking on an item in the table of contents or index also takes you directly to that topic. • Jump to a Topic with a Keyword Search Entering a keyword into the Find dialog takes you to the associated topic. Click the [Tools] menu and select [Find] to initiate a search.
  • Page 49 • Exiting Adobe Acrobat Reader 3.0 Windows: Click the close box ( Macintosh: Click the [File] menu and select [Quit]. • Some manuals may not contain bookmark references, or may not jump to the selected NOTE topic when a page reference, table of contents item or index item is clicked. •...
  • Page 50: Displaying The Cd-Rom Contents

    Displaying the CD-ROM Contents You can view a list of the folders and files contained on the CanoScan Setup Utility CD-ROM. This function is available only on the Windows platform. Click [Display the CD-ROM Contents] in the CanoScan Setup Utility menu. The following window will display.
  • Page 51 For intermediate and advanced computer users, we have listed some important files that are included on the CD-ROM. The information increases in detail from left to right. (F) denotes folders. Readme Setup Bin (F) Acroread (F) English Photosle (F) English Ople(F) Disk 1 (F) Manual (F)
  • Page 52: Troubleshooting

    Troubleshooting The troubleshooting facility is intended to assist you in diagnosing and solving common problems with the equipment and scanning tasks. Click [Troubleshooting] in the CanoScan Setup Utility menu window. The following window will display. Windows Macintosh Click the heading you wish to read. Click the previous screen.
  • Page 53: Exiting The Canoscan Setup Utility

    Exiting the CanoScan Setup Utility Return to the menu window by pressing the [Return to the previous menu] button from any other window. Click the [Exit] button. The menu window will close. Remove the CanoScan Setup Utility CD-ROM from the drive. Handle the disk with care and store it in a safe place.
  • Page 54: Chapter 3 Automatic Document Feeder

    (Option: ADF-S9) Please read this chapter thoroughly for installation and operating instructions if you have purchased the optional ADF-S9 Automatic Document Feeder. Components Guide ... Attaching the ADF to the Scanner .. Attaching the Cables Loading Documents Software Settings Paper Jams ...70...
  • Page 55: Components Guide

    Attach this cable to the ADF connector on the option cable. Hinge Brackets Attach the ADF by inserting them into slots in the scanner body. Paper Guide Slide the movable paper guide lightly against the side of the document stack.
  • Page 56: Option Cable

    Option Cable Option Connector Slide the cover on the side of the connector block to switch between the ADF connector and the FAU connector. Power Cord • Do not place objects other than documents on the ADF. WARNING...
  • Page 57: Attaching The Adf To The Scanner

    Use the following procedures to attach the ADF to the scanner. Ensure that the computer and all peripheral devices are turned off. Unplug the scanner's power cord from the electrical outlet. Grasp the scanner's document cover close to the hinges and lift it straight off the scanner body.
  • Page 58 Attach the ADF to the scanner in place of the document cover. Insert the ADF's hinge brackets into the slots on the scanner from directly above. Hinge Brackets...
  • Page 59: Attaching The Cables

    Attaching the Cables Attach the ADF connector cable to the option cable (supplied) as shown below. Option Cable ADF Connector Cable Scanner AC Adapter and Power Cord...
  • Page 60 Attach the option cable to the option connector on the scanner. Slide the cover on the connector block so that the ADF connector is visible. Slide the Connector Cover ADF Connector...
  • Page 61 Attach the ADF connector cable to the ADF connector on the option cable's connector block. ADF Connector Cable Attach the power cord to the option cable AC adapter. Option Cable AC Adapter Power Cord...
  • Page 62 Plug the power cord into an electrical outlet. Plug the scanner's power cord into an electrical outlet. Scanner...
  • Page 63: Loading Documents

    Loading Documents Observe the following precautions when loading documents into the ADF. • The maximum stack of documents that can be loaded into the ADF at one time is WARNING indicated by the stack mark on the inner side of the paper guide. The ADF can accommodate up to 20 sheets of standard copy paper or a stack of documents no higher than 2 mm.
  • Page 64 Push the left edge of the document stack flush against the paper guide and as far under the ADF cover as possible. • If the document is a standard size, align its top corner with the corresponding paper alignment mark on the document tray. Paper Alignment Mark Slide the movable paper guide lightly against the side of the stack.
  • Page 65: Acceptable Media

    Acceptable Media The ADF can feed media falling within the following parameters. • Standard paper sizes: B5, A4, Letter, Legal Width: 182-216 mm (7.2-8.5 in.) / Length: 257-356 mm (10.1-14.0 in) • Standard paper weights: 60-105 g/m The following can cause paper jams and should be avoided. •...
  • Page 66 • Scan valuable or single-copy documents using the document glass, not the ADF, to avoid WARNING the risk of damaging the original in a paper jam. • The allowable curl on papers fed by the ADF is shown below. Do not use the ADF for papers with curls exceeding 30˚.
  • Page 67: Software Settings

    Software Settings Follow the procedures below to set the software to scan documents loaded into the ADF. The settings may differ between software programs. • The ADF can be used to scan at resolutions up to 600 dpi. NOTE Windows Start ScanGear CS-S.
  • Page 68 Click the arrow of the [Image Source] list box and select [Document Feeder]. This is all that is required to set the scanner to choose the ADF as the document source. Load documents into the ADF and click the [Preview] button.
  • Page 69 • For instructions, see the Getting Started guide (p. 41). Open the [Preferences] menu and select [Auto document feeder]. This is all that is required to set the scanner to choose the ADF as the document source. Load documents into the ADF and click the [Preview] button.
  • Page 70: Paper Jams

    Paper Jams Use the following procedures to clear paper jams where they occur in the ADF. Jams in the Document Tray 1. Lift the ADF cover. 2. Remove the jammed document by pulling it forward.
  • Page 71: Jams During Document Ejection

    Jams during Document Ejection 1. Lift the ADF cover. 2. Lift the document tray. 3. Remove the jammed document by pulling it forward.
  • Page 72: Jams Inside The Adf

    Jams Inside the ADF Lift the ADF cover. Raise the ADF unit on its hinges. 3., 4. Open the delivery guide sheet cover. 5. Remove the delivery guide sheet. 6. Remove the jammed document by pulling it forward. Press the lock clips on both sides inward (3) and pull forward (4).
  • Page 73: After Clearing A Paper Jam

    After Clearing a Paper Jam Return the delivery guide sheet, ADF unit, document tray and ADF cover to their original positions after clearing a paper jam. • Refer to “Replacing the Delivery Guide Sheet” WARNING delivery guide sheet. • Be careful not to damage or dirty the delivery guide sheet. Either condition may cause lines to appear on scanned images or reduce image quality in other ways.
  • Page 74: Problems With Scanned Images

    Follow the procedures below to clean or replace them. Cleaning the Delivery Guide Sheet Unplug the scanner and ADF power cords from the electrical outlet. Lift up the ADF on its hinges. Lightly wipe the outside of the delivery guide sheet and the white calibration plate with a soft, dry cloth to remove the dirt.
  • Page 75 • Do not apply pressure to the delivery guide sheet. It is easily damaged. WARNING • Never use alcohol, thinners or benzene to clean the equipment. They may distort, discolor or dissolve the delivery guide sheet or white calibration plate. Open the delivery guide sheet cover.
  • Page 76 Lift out the delivery guide sheet and lightly wipe both the interior of the ADF and the inner side of the delivery guide sheet with a soft, dry cloth. ADF Interior • Do not apply pressure to the surfaces. They are easily damaged. WARNING •...
  • Page 77 Return the delivery guide sheet to its original position. • Align the two holes in the delivery guide sheet with the pegs on the back side of the cover. Tuck the edge of the delivery guide sheet under the document cover. •...
  • Page 78 Close the delivery guide sheet cover. • Be extremely careful when closing the delivery guide sheet cover to keep the delivery WARNING guide sheet from slipping off the pegs on the back side of the cover.
  • Page 79: Replacing The Delivery Guide Sheet

    Replacing the Delivery Guide Sheet • Replacement delivery guide sheets can be obtained through Canon scanner vendors or NOTE one of the service centers listed at the end of this guide. Lift up the ADF on its hinges. Open the delivery guide sheet cover.
  • Page 80 Lift out the delivery guide sheet. Insert the new delivery guide sheet. • Align the two holes in the delivery guide sheet with the pegs on the flap of its cover.
  • Page 81 Tuck the edge of the delivery guide sheet under the document cover. • Gently lift up the edge of the document cover and insert the edge of the delivery guide sheet under the flap. • Do not forcefully lift the document cover. It may warp or split. WARNING Close the delivery guide sheet cover.
  • Page 82: Frequent Misfeeds

    Follow the procedures below if you are experiencing frequent misfeeds. You will need to clean or replace the separator in the ADF. • Replacement separators can be obtained through Canon scanner vendors or one of the NOTE service centers listed at the end of this guide.
  • Page 83 Press the separator down and forward to remove it. Clean it with a soft, dry cloth. Position the clean or new separator over its slot, then press down and back to lock it in place. Close the ADF cover. Dry Cloth Remove all dirt from the rubber portion...
  • Page 84: Appendices

    Appendices Troubleshooting ... Scanner Not Identified ... Care and Maintenance ... Major Specifications ... Index ... Customer Support Help Desks ...
  • Page 85: Troubleshooting

    If the remedies suggested below do not solve your problem or it is not listed below, consult your Canon retailer or the nearest Canon Customer Support Help Desk. • When you contact a Customer Support Help Desk, our technicians need to know about NOTE the computer connected to the scanner.
  • Page 86: Problems With Software Installation

    Problems with Software Installation Installation is unsuccessful Cause 1: Insufficient memory to run the installer program Solution: Close other software programs that are running and reinstall Cause 2: Insufficient free hard disk space Solution: Delete or transfer unnecessary files from the hard disk and reinstall. Refer to the Getting Started guide pages 20-21 for the required hard disk space Nothing displays when the CanoScan Setup Utility CD-ROM is placed in the drive Cause:...
  • Page 87: Problems Starting Software Programs

    [Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh) Cause 1: Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Solution: Plug the AC adapter power cord securely into the electrical outlet and restart the computer.
  • Page 88 Cause 4: Scanner not detected because the SCSI interface cable is not correctly connected to the computer or the scanner, or the cable is not connected securely Solution: Reconnect the SCSI interface cable to the scanner and computer, then restart the computer (See Getting Started, pp.
  • Page 89: Problems With The Scanner

    Module CS-S installed, it will not work. Install Plug-in Module CS-S (See Getting Started, p. 34) Problems with the Scanner Scanner not identified (Part 1: Windows) • Please also read Scanner Not Identified Cause 1: SCSI card not properly installed Solution:...
  • Page 90 Cause 3: SCSI card not operating correctly Solution: Follow the procedures below to confirm the operation of the SCSI card. • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and [Control Panel]. 2. Double-click the [System] icon. 3.
  • Page 91 Cause 6: The SCSI terminator is not set correctly Solution 1: Install (or set) a terminator on the last SCSI device. If scanner is the last device, set the terminator switch to On Solution 2: Remove terminators from SCSI devices other than the last one. If scanner is not the last device, set the terminator switch to Off (p.
  • Page 92 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that appears to the left of the [Canon Scanners] option. The computer is not detecting the scanner properly if an exclamation mark (!) or (x) appears on the [Canon IX-12015E] device under the [Canon Scanners] option.
  • Page 93: Problems With Scanning

    Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Getting Started, p. 19) Cause 2: Scanning unit locked...
  • Page 94 Rescan with adjusted settings (See the ScanGear CS-S or Plug-in Module CS-S Users Guide electronic manual) Cause 6: A power cord is too close to the scanner Solution: Move all power cords away from the top of the scanner and surrounding area (See p. 100)
  • Page 95 ScanGear CS-S or Plug-in Module CS-S Users Guide electronic manual). Whitened edges on image scanned from thick book Cause: Scanner employs an ultra-sensitive scanning unit that picks up ambient light entering around the edges of the book Solution: Cover the book and document glass with a dark cloth to prevent ambient...
  • Page 96: Problems With The Automatic Document Feeder (Adf-S9)

    Problems with the Automatic Document Feeder (ADF-S9) Documents Are Not Scanning Cause 1: ADF power not on Solution: Ensure that the ADF option cable is correctly connected to the AC adapter and that the power cord is plugged into a functioning electrical outlet. Cause 2: ADF connector cable not attached Solution:...
  • Page 97: Other Issues

    Other Issues Can a Film Adapter Unit (FAU) Be Used with this Scanner? Answer: Yes, the FAU-S10 film adapter unit can be installed on the scanner. (Sold separately) Can an Automatic Document Feeder (ADF) Be Used with this Scanner? Answer: Yes, the ADF-S9 automatic document feeder can be installed on the scanner.
  • Page 98: Scanner Not Identified

    Scanner Not Identified If the scanner is not identified, check the following in order. Windows SCSI card installed? [SCSI Controller] icon displayed on Windows [Device Manager] tab? [SCSI Driver] icon displayed on SCSI Controller icon? Is the [!] mark displayed in...
  • Page 99 Scanner not identified (Part 2) Was the scanner on when the computer was started? Is the SCSI interface cable disconnected or loose? Is the SCSI interface correctly connected? Is the SCSI interface cable a high-impedance type? Is the SCSI ID repeated from another SCSI device?
  • Page 100: Care And Maintenance

    Immediately remove any moisture that contacts these components by wiping them with a dry cloth. • Do not use a sodden cloth or apply a liquid directly to any portion of the scanner. Any moisture that enters the interior, the underside of the document glass or the sensors, may degrade image quality and lead to malfunctions.
  • Page 101 Thoroughly remove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as interfere with imaging. Document Cover Outer Casing Document Glass...
  • Page 102: Major Specifications

    203 x 274 mm (8.0 x 10.8 in.) 5º to 35º C (41º to 95º F) 10% to 90% (without condensation formation) AC adapter (depends on the area where the scanner is used) 35 watts or lower maximum Standby 12 watts or lower (provided AC adapter used) 291 x 459 x 94 mm (11.4 x 18.0 x 3.7 in.)
  • Page 103 ) (stacks 2 mm or less) 60-105 g/m AC adapter (depends on the area where the scanner is used) 286 x 413 x 58 mm (11.3 x 16.3 x 2.3 in.) 291 x 459 x 135 mm (11.5 x 18.1 x 5.3 in.)
  • Page 104: Index

    Index AC adapter ADF 54, Adobe Acrobat Reader 3.0 Exit Alignment Mark 17, Automatic Document Feeder CanoScan Setup Utility CD-ROM Displaying the Contents Exit Start 35(Win), 37(Mac) Troubleshooting Care and Maintenance Connecting to the Computer Connecting Two or More SCSI Devices Connector Types 26, D-Sub 25-Pin 26, Daisy Chain Configuration...
  • Page 105 Scanner Not Identified Scanning Unit 17, SCSI Card 22, SCSI Connector 18, 26 SCSI Driver SCSI ID 20, SCSI Interface Cable Space Around the Scanner Specifications Start Button Terminator 21, 24, Troubleshooting Troubleshooting the ADF...
  • Page 106: Customer Support Help Desks

    Customer Support Help Desks CANON (UK) LTD. Canon House, Manor Road, Wallington, Surrey SM6 0AJ, United Kingdom For technical support, please contact Canon Helpdesk. Helpdesk: P.O. Box 431, Wallington, Surrey SM6 0XU TEL: (0990) 143 723 (Calls may be recorded.)
  • Page 107 CANON NEW ZEALAND LTD. Fred Thomas Drive, Takapuna, P.O. Box 33-336 Auckland, New Zealand Info-Line: 0900-522666 CANON HONG KONG CO., LTD. 10/F, Lippo Sun Plaza, 28 Canton Road Tsimshatsui, Kowloon, Hong Kong CANON SINGAPORE PTE. LTD. 79 Anson Road #09-01/06, Singapore 079906 CANON LATIN AMERICA, INC.