Problems With Scanning - Canon CanoScan FB1200s Product Manual

Problems with Scanning

Scanner will not scan
Cause 1:
Solution:
Cause 2:
Solution:
Cause 3:
Solution:
Cause 4:
Solution:
Cause 5:
Solution:
Scanner not powered up
Securely connect the AC adapter to the scanner and the power cord to the
electrical outlet, then restart the computer. (See Getting Started, p. 19)
Scanning unit locked
Unlock scanning unit by setting lock switch to unlocked position
Software incorrectly installed
Reinstall software (See Getting Started, p. 20)
For Windows: ScanGear CS-S not installed. Adobe Photoshop 5.0 LE or Caere
OmniPage Limited Edition are insufficient by themselves to scan images.
ScanGear CS-S is required.
Install ScanGear CS-S (See Getting Started, p. 20)
For Macintosh: Plug-in Module CS-S is not properly installed. Adobe
Photoshop 5.0 LE is insufficient by itself to perform scans. Plug-in Module
CS-S is required
Install Plug-in Module CS-S (See Getting Started, p. 34)
(See p. 17)
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