SunTech ST310U Operation Manual
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SunTech ST310U Operation Manual

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Doc. Title
ST310U OPERATION MANUAL
Concerning
Features and How to set parameters
Operation Manual
Suntech International Ltd.
ST310U
Suntech International Ltd.
CONFIDENTIAL DOCUMENT
This document belongs to intellectual property of Suntech
International Ltd. and shall neither be copied nor be given to any
3rd partie(s) without prior written consent from the company.
DO NOT MAKE ANY COPIES
Author
JH KIM
Doc. No.
Rev.
1.08 2017/7/13
Confidential Document
Page of Pages
1 of 66
Date

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Summary of Contents for SunTech ST310U

  • Page 1 ST310U Suntech International Ltd. CONFIDENTIAL DOCUMENT This document belongs to intellectual property of Suntech International Ltd. and shall neither be copied nor be given to any 3rd partie(s) without prior written consent from the company. DO NOT MAKE ANY COPIES Suntech International Ltd.

  • Page 2: Table Of Contents

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 2 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Table of Contents 1. Introduction ............................5 2. Overview ............................. 6 2-1. Operation modes ......................... 6 2-2.
  • Page 3 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 3 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 6-5. ACK of Emergency ........................47 6-3. Re-setting (Restoring to factory defaults and Rebooting) ............47 6-6.
  • Page 4 Suntech International Ltd., which is hereinafter referred to as “Suntech”. The information in this manual is believed to be accurate and reliable at the time of releasing. We, at Suntech, also assume no responsibility for any damage or loss resulting from the use of this manual, and expressly disclaim any...

  • Page 5: Introduction

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 5 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 1. Introduction The ST300 is a vehicle tracking and controlling device. It is designed to collect location data through GPS technology, various vehicle conditions through event lines, and interact remotely with its server by using GSM/GPRS technology.

  • Page 6: Overview

    Input Line is changed. Suntech can also increase this capacity up to a certain level if a customer of the device wants to do so. As soon as the reporting condition for the device is recovered, the device starts sending all those accumulated reports according to the following rule: Suntech International Ltd.

  • Page 7: Parameter Change

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 7 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 - Emergency (the most important)  Command Response  Alert  Status Report Alive (the lowest priority) This means that the emergency report is the first one that should be sent right after the GPRS network condition is recovered.
  • Page 8 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 8 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 - Checking Connectivity of GPS Antenna Device alerts when GPS antenna is disconnected. It is applicable only to the device models which have the external antenna.

  • Page 9: Communication String Format

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 9 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 3. Communication string format All the communication messages exchanged between device and its server should be in the form of STRING as described below.

  • Page 10: Configuration

    Option 3: by messaging via SMS In practice, configuration can be made more efficiently with ‘SyncTrak’, i.e. a setting tool provided by Suntech. Once a device receives a command from the server, it gets back to the server with a relevant response. Device also changes some parameters (if it is required to do so) or takes an action as instructed below as per the command sent by the server.
  • Page 11 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 11 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 This can be used for backup in the area where GPRS condition is not good. Or, it can be used as a main report receiver when IP and Port are unavailable.

  • Page 12: Reporting Parameters

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 12 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-2. Reporting parameters Device responds to the command(s) with the relevant report or response periodically at a time interval or at a travelled distance interval of the vehicle that has already been pre-defined by user.

  • Page 13: Event Parameters

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 13 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 String Interval to be set to send a Keep Alive string. Range: 0 ~ 65500...
  • Page 14 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 14 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 ‘0’ ~ ‘13’ IN1_TYPE 0 = Falling Edge 1 = Rising Edge 2 = Both Edge (Falling & Rising)
  • Page 15 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 15 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 PULSE2_OFF This device does not have OUTPUT2 IN4_TYPE This device does not have INPUT4...

  • Page 16: Gsm Parameters For Sms Messaging / Phone Calling

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 16 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-4. GSM Parameters for SMS Messaging / Phone Calling In order to set these parameters properly, read carefully the contents and <Example> along with <Note> described in the bottom inside the table below.

  • Page 17: Parameters For Various Features

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 17 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-5. Parameters for various features In order to set these various parameters properly, read carefully the contents and <Example> along with <Note>...
  • Page 18 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 18 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 ‘0’ ~’7’ M_SENSOR Motion Sensor Motion Collision Shock Disable Disable Disable Enable Disable...

  • Page 19: Voltage Control Parameters

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 19 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-6. Voltage control parameters In order to set these parameters properly, read carefully the contents and <Example> along with <Note> described in the bottom inside the table below.

  • Page 20: Motion Sensor Parameters

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 20 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-7. Motion sensor parameters In order to set these parameters properly, read carefully the contents and <Example> along with <Note> described in the bottom inside the table below.

  • Page 21: Circular Geo-Fencing Parameters

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 21 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-8. Circular geo-fencing parameters This table shows how a device user can set parameters for circular geo-fencing. In order to set these parameters properly, read carefully the contents and <Example>...

  • Page 22: Additional Parameters (Tcp/Udp Parameters)

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 22 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-9. Additional Parameters (TCP/UDP Parameters) In order to set these parameters properly, read carefully the contents and <Example> along with <Note> described in the bottom inside the table below.
  • Page 23 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 23 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 ‘1’ ‘2’ ‘3’ ‘4’ Please refer below note, Control of Satellite Modem SAT_DELAY...
  • Page 24 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 24 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Operation of the control is as follows. 1. If no GSM/GPRS situation keeps more than SAT_DELAY, the device activates related output depend on SAT_OUT.

  • Page 25: New Parameter Setting

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 25 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 4-10. New Parameter Setting In order to set these parameters properly, read carefully the contents and <Example> along with <Note> described in the bottom inside the table below.
  • Page 26 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 26 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Buzzer: It is disabled automatically after being released from jamming. Device will send an alert after recovering the GSM network.

  • Page 27: Backup Battery Shutdown Parameter

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 27 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Range : 30~100 Default: 70 VI_OFF_THRES String 1/255G Threshold value for Motion Virtual Ignition Off...
  • Page 28 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 28 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 ‘0’ or ‘1’ SDN_USE String 0 : Doesn’t power off the device. 1 : Power off the device when vehicle battery is disconnected...

  • Page 29: Reporting To Server

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 29 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5. Reporting to Server Once a device is configured properly and registered on its server for operation, it sends reports to the server (or sends SMS messages to cellular phone whose number is pre-defined) either in response to the commands made by the server or as per the way how the device has been configured to respond to its server.

  • Page 30: Status Report

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 30 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-1. Status Report This report (‘Status Report’) is sent to the server periodically as defined by user to configure ‘status report’ if conditions for issuing the report are met.

  • Page 31: Zip

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 31 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 <Example> ST300STT;100850000;07;301;20170103;01:45:10;01454;+37.479265;+126.887877;000.000;104.38;13;1;0;12. 14;000000;1;0001;000000;3.8;1 <Note> The “H_METER/ BCK_VOLT/ MSG_TYPE” a include in STT only when “HBM_STT”is “1”...
  • Page 32 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 32 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 <Example> Original String : ST300STT;100850001;01;010;20081017;07:41:56;2F100;+37.478519;+126.886819;032.512;000.00;9;1;500;15 .30;001100;1;0072;0;4.5;1 Zip Packet Filed name Zip data Comment with string data...

  • Page 33: Emergency Report

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 33 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-2. Emergency Report When an emergency occurs, device sends to the server this ‘emergency report’ as defined already in the course of configuring device.

  • Page 34: Zip

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 34 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 The “H_METER/ BCK_VOLT/ MSG_TYPE” is include in emergency report only when “HBM_STT”is “1”...
  • Page 35 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 35 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 <Example> Original String : ST300EMG;100850001;01;010;20081017;07:41:56;2F100;+37.478519;+126.886819;032.012;000.00;9;1;500;1 5.30;001100;1;0;4.5;1 Zip Packet Zip data Filed name Comment...

  • Page 36: Event Report

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 36 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-3. Event Report When an emergency occurs, device sends to the server this ‘event report’ as defined already in the course of configuring the device.
  • Page 37 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 37 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 PKT_LEN 2 Bytes Length of zip data, HDR to MSG_TYPE 0x12 Header of Event Report...

  • Page 38: Alert Report

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 38 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 “2F100”, BCD, MSB 0x02 0xF1 0x00 CELL “+37.478519”, Decimal part is BCD 0x25 0x47 0x85 0x19 “+126.886819”, Decimal part is BCD...
  • Page 39 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 39 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 DIST String Traveled distance in m. PWR_VOLT String Voltage value of main power 6 char.

  • Page 40: Zip

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 40 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-4-2. Zip Field Marks Meaning 0x02 Start of zip data PKT_LEN 2 Bytes...
  • Page 41 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 41 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 “ST300ALT” 0x13 “100850001”, BCD, MSB 0x10 0x08 0x50 0x00 0x10 DEV_ID “01” 0x01 MODEL “010”...

  • Page 42: Keep-Alive Report

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 42 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-5. Keep-Alive Report A typical GSM/GPRS service provider in any countries has its own corporate policy restricting connection time of device with the GSM/GPRS networks only at an interval if device does not communicate with its server for a long time, which is 1 hour, for instance.

  • Page 43: Status String Reporting Via Sms

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 43 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-6. Status String Reporting via SMS 5-6-1. In case of Back-up method In case device is located in an area where it has good connectivity with GSM and without having good connectivity with GPRS, it sends a string type report to its server.

  • Page 44: Location Query Sent Via Smart Phone

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 44 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 5-7. Location query sent via smart phone If you are a smart phone user, you can use it to easily find the current location on the google map Just send one of the following messages by your smart phone: “Where are you”, “whereareyou”, “Where r u”, “whereru”...

  • Page 45: Command For General Use

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 45 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 6. Command for general use After device is configured, user may need to check/query values of the parameters if he/she wants to change those values.
  • Page 46 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 46 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 EVT;1;60;0;3;2;2;30;20;20;1;1;1;0;0;0;0;0;0;0;0;0;0;0;0; GSM;0;;;;;0;;;;;;;; SVC;1;120;0;0;0;0;1;1;1;0;0;0;0 DEV;0;0;0;0 [response] Model – Event 4 Line NTW;0;internet;;;111.111.111.111;8600;;;;1234; RPT;60;180;120;60;3;0;0;;;; EVT;1;60;0;3;8;8;30;0;0;6;6;1;0;0;0;0;0;0;0;0;0;0;0;0;...

  • Page 47: Ack Of Emergency

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 47 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 6-5. ACK of Emergency Once this command is made by the server, the device will stop reporting about the occurrence of emergency.

  • Page 48: Enable1 ('Activating Output 1')

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 48 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 6-6. Enable1 (‘Activating Output 1’) Field Mark Value Meaning “Enable1” CMD_ID Enable Output1 <Example>...

  • Page 49: Requesting Imsi

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 49 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 6-8. Requesting IMSI Once this command is made, some interactions will be made between the server and the device as described in the ‘Meaning’...

  • Page 50: Command For Non-General Use

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 50 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 7. Command for non-general use Description on each factor necessary to make types of these commands is shown in this Chapter.

  • Page 51: Initializing Message Number

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 51 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Field Mark Value Meaning “SetOdometer=” CMD_ID meter Setting odometer. <Example> [command] ST300CMD;100850000;02;SetOdometer=999999999 [response] ST300CMD;Res;100850000;010;SetOdometer=999999999 7-4.

  • Page 52: Requesting Own Phone Number

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 52 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Response consists of continuous field (0 or 1) and  information about all the geo-fences including the first geo-fence up to the last one whose last digit is 1 (One).

  • Page 53: Command To Reboot

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 53 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 7-9. Command to Reboot This command is made by the server to the device which needs to be reboot.

  • Page 54: Command On How To Set Sms Number For Panic Situation

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 54 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 7-13. Command on How to Set SMS Number for Panic Situation This table shows us how to set the SMS number to be used when the panic button is pressed.

  • Page 55: Command To Get Google Map Address

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 55 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 7-16. Command to Get Google Map Address In case this command is made, the pre-set existing Google Map address will be known.

  • Page 56: Detailed Description On Event Lines And Features

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 56 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8. Detailed Description on Event Lines and Features 8-1. Total 5 pin Event Lines...

  • Page 57: Alert Of Buzzer

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 57 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8-1-2. Alert of Buzzer In a case that the Output type is set to ‘Buzzer’, the buzzer alerts. The following table shows such cases: 8-1-2-1.

  • Page 58: Indication With Two (2) Leds

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 58 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8-2. Indication with Two (2) LEDs Blue LED indicates GPS status and red LED indicates GPRS status while the device is not processing call.

  • Page 59: Power Saving

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 59 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 < Probable Causes> 1. If GPRS antenna is disconnected 2. If GPRS antenna or socket of GPRS antenna is broken 3.

  • Page 60: Backup Battery

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 60 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8-4. Backup Battery The device has a back-up battery in order to be prepared for any emergency cases when the main power source is removed or sabotaged.

  • Page 61: Protection Of Vehicle Battery

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 61 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Our recommendation is 0.7 but it is only for reference value obtained from our field testing made on real vehicles (nearby gear).The value may vary in a real situation depending upon driving manner or condition of road.

  • Page 62: Anti-Theft

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 62 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8-7. Anti-Theft Anti-theft function available at the device is used to protect the vehicle from a risk of potential thefts by utilizing buzzer, immobilizer and alerting to the server.
  • Page 63 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 63 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Anti-theft without Door Sensor The anti-theft system in a vehicle without door sensor can be operated. The followings show you how it works: 1.
  • Page 64 Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 64 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 1. About when the anti-theft system starts working?  There are 2 different types of the start timing of the anti- theft function as described below: - Under an assumption that your device (ST300) has been configured with the “Anti-theft Button”, twenty...

  • Page 65: Storage Of Reports Un-Sent

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 65 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 8-8. Storage of Reports un-sent Device has maximum storage capacity of the un-sent reports in such cases as follows: ...

  • Page 66: Revisions

    Doc. Title Author Page of Pages ST310U OPERATION MANUAL JH KIM 66 of 66 Concerning Doc. No. Rev. Date Features and How to set parameters 1.08 2017/7/13 Revisions Rev. Date Modifications were made on: Author Rev. 1.00 2016-12-26 JH KIM Construct Protocol.

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