Unpacking Procedure
Caution:
If any damage to the shipment is noticed before unpacking, a claim must be filed with the
commercial carrier.
All containers should be opened and unpacked carefully in order to prevent dam-
age to the contents.
The following steps are used to unpack equipment in preparation for installation:
Step 1.
Step 2.
Step 3.
If shipping caused damage to the unit, a claim must be filed with the commercial
carrier.
If any other defect is apparent, call for a return authorization.
Shipping Instructions
To ship equipment back to Honeywell, Inc.:
Step 1.
PW-7000 Two-Reader Module Installation Guide, Document 800-25676V1
Open the container and remove the unit(s) and all packing material.
Retain the container and all packing materials. They may be used again
for reshipment of the equipment, if needed.
Inspect the contents for shortage. If items are missing items, contact the
order entry department at 800-323-4576.
Visually check contents. If damage is discovered, perform the following:
Contact the customer service department at 800-323-4576 before
returning equipment. When you call please have available:
•
A description of the problem or reason you are returning the equipment.
•
Your original purchase order number, invoice number and if the unit is still
under warranty.
•
A new purchase order number if the unit is not under warranty
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