Paper Does Not Feed Properly - Canon i9100 Quick Start Manual

Troubleshooting
Cannot Print to The size of the print
End of Job (con't) data is too large

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate paper
Feed Properly type used
Paper feed roller is
dirty
Paper Jams
54
Check the size of the print data. For Windows XP and Windows 2000, if the size of
the data is too large, part of it may be lost. When the spool format is EMF, follow
the procedure below.
1 Open the Printer Properties Dialog Box.
2 On the Main Main Main tab, select Custom Main Custom as the Print Quality Custom Custom
3 Click Reduce spool data size Reduce spool data size Reduce spool data size Reduce spool data size.
Note When Reduce spool data size Reduce spool data size Reduce spool data size Reduce spool data size is set, the print quality may be
degraded.
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid Print Media to Avoid Print Media to Avoid Print Media to Avoid" " " " on page 4.
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1. Ensure the printer is on and there is no paper loaded in the printer.
2. Hold the RESUME/CANCEL RESUME/CANCEL button down and release after the POWER lamp
RESUME/CANCEL RESUME/CANCEL
flashes three times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.
3. Load a sheet of plain paper in the printer.
4. Hold the RESUME/CANCEL RESUME/CANCEL button down and release after the POWER lamp RESUME/CANCEL RESUME/CANCEL
flashes three times, then feed the sheet of paper.
Repeat this operation three times.
If the printer still does not feed the envelopes or post cards properly into the
printer even after the cleaning operation, repeat the procedures.
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
• If the paper tears and some of it is left in the printer, turn the printer off, then
open the front cover, and remove the piece of paper. Do not touch the internal
parts in the printer. If you cannot reach or remove the torn paper, do not
attempt to disassemble the printer yourself. Contact the Customer Care
Center.
• If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Close the front cover and reload the paper into the sheet feeder, then press the
RESUME/CANCEL button on the printer. RESUME/CANCEL
RESUME/CANCEL RESUME/CANCEL
Print Quality Print Quality setting, and click Set Print Quality
Try This
Set... Set Set