Handling Error Messages - Canon i9100 Quick Start Manual

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes
indicate the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.
Number of Possible Cause
flashes
Two flashes Printer is out of
paper
Three flashes Paper jam
Four flashes Empty ink tank
Six flashes Print head not
installed
Seven flashes Defective print
head
Eight flashes Waste ink tank
almost full
Note POWER lamp flashes
alternately in green and
orange
Reload paper and press the RESUME/CANCEL
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL RESUME/CANCEL button. See "Paper Jams
RESUME/CANCEL RESUME/CANCEL
Press the RESUME/CANCEL RESUME/CANCEL button to resume printing with an empty ink tank. RESUME/CANCEL RESUME/CANCEL
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See "Replacing an Ink Tank Replacing an Ink Tank Replacing an Ink Tank" on page 31. Replacing an Ink Tank
Install the print head. If the print head is already installed, remove the print head
and check the electrical contacts for foreign matter, then reinstall.
After reinstall the print head, you may need to realign it.
Remove and reinstall the print head. Ensure that the protective cap has been
removed. If re-installing the print head does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flashes indicate that this tank is nearly full.
Press the RESUME/CANCEL RESUME/CANCEL button to clear the error so printing can continue. RESUME/CANCEL RESUME/CANCEL
Contact the Customer Care Center to have the waste ink tank replaced
immediately.
Turn off and unplug the printer from the power supply. Then plug the printer back
in and turn it back on. If the problem persists, contact the Customer Care Center.
Try This
RESUME/CANCEL button. RESUME/CANCEL RESUME/CANCEL
Paper Jams" on page 54.
Paper Jams Paper Jams
Troubleshooting
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