Limited Warranty - NuWave Duet Owner's Manual

LIMITED WARRANTY

The NuWave Duet
®
THE MANUFACTURER WARRANTS
The Duet, Air Fryer Lid, Pressure Lid, Slow Cook Lid, Multipurpose
Reversible Rack, Stainless-steel Air Fry Basket, Grill/Griddle Plate,
Stainless-steel Inner Pot, Water-Collection Tray, Lid Holder, and
Silicone Gasket are to be free from manufacturer defects.
All electrical components are warranted for 1 year from the date
of purchase, under normal household use, and when operated
in accordance with the Manufacturer's written instructions. The
Manufacturer will provide the necessary parts and labor to repair
any part of the Duet at NuWave LLC Service Department. After the
expiration of the warranty, the cost of the labor and parts will be the
responsibility of the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized
dealer or the serial number data plate is removed or defaced. Normal
deterioration of finish due to use or exposure is not covered by this
Warranty. This Limited Warranty does not cover failure, damages
or inadequate performance due to accident, acts of God (such as
lightning), fluctuations in electric power, alterations, abuse, misuse,
misapplications, corrosive-type atmospheres, improper installation,
failure to operate in accordance with the Manufacturer's written
instructions, abnormal use or commercial use. NuWave LLC reserves
the right to void the Limited Warranty, where allowable by law, for
products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all
services and parts not covered by the warranty; prepay the freight to
and from Service Department for any part or system returned under
this warranty; and carefully package the product using adequate
padding material to prevent damage in transit. The original container
is ideal for this purpose. Include in the package the owner's name,
address, daytime telephone number, a detailed description of the
problem, and your "RGA number." (Call 1-877-689-2838) or email
help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cooking system model & serial
number and proof of date of purchase (a copy of the receipt) when
making claims under this warranty.
MANUFACTURER'S OBLIGATION
The Manufacturer's obligation under this Limited Warranty is
limited, to the extent allowable by law, to repairing or replacing any
part covered by this Limited Warranty which upon examination is
found to be defective under normal use. The Limited Warranty is
applicable only within the continental United States and only to the
original purchaser of the manufacturer's authorized channels of
distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED,
Grill Pressure, Air Fryer & Grill
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