Canon BJC-S820D Quick Start Manual page 74

Problem Possible Cause
Cannot install the CD-ROM drive not
printer driver working properly
(continued)
Computer cannot
detect a printer port
Try This
W
INDOWS
Use My Computer to confirm that the CD-ROM is
operating normally:
1. From the Desktop, double-click My Computer,
then CD-ROM.
For Windows XP, click Start, then My Computer,
then CD-ROM drive.
2. If the files do not appear, refer to your Windows
documentation for more information.
M OS
AC
Open the Apple System Profiler, click Devices and
Volumes, then open the CD-ROM.
Verify that the correct cable is connected to both your printer
and your computer, and that the connection is secure.
Verify that the printer is turned on and the POWER lamp is a
steady (non-blinking) green.
If this does not handle the problem, exit the installation
procedure and reinstall the software again.
Also see the S820D User's Guide on the Setup Software &
User's Guide CD-ROM for more information.
Troubleshooting
67