Canon Color Bubble Jet BJC-2000 Series User Manual page 92

Cause
Printer cable fault
Switching device or
external buffer fault
Windows Printing System
(WPS) driver is installed
on the computer. You
may not be able to print
correctly with a WPS
printer driver installed
on your computer.
Printed and on-screen colors do not match
The color reproduction methods used by monitors differ from those used by printers.
In addition, the printed color tones may not perfectly match those on the monitor
because the colors vary depending on the circumstances in which the monitor is
viewed and the monitor's color calibration settings. For example, objects that appear
blue on the screen are printed purple, and objects that appear pale green on the screen
are printed dark green. However, if the differences are extreme, check the items below.
Cause
Print head nozzles in
the BJ cartridge are
clogged or the ink has
run out
Printer driver settings are
not correct
Chapter 5
Solution
Try to use another printer cable
Make sure the cable is an IEEE 1284-compatible parallel
interface cable.
Disconnect the switching device or external buffer
Print with the printer directly connected to the computer.
If you can then print normally, the fault is probably in
the switching device or external buffer. Consult the
switching device or external buffer supplier.
Change the WPS driver port setting to FILE or
delete the WPS driver
To change the port setting, open the WPS Driver
Properties window. In the Details tab, select FILE in
the "Print to Port" setting.
To delete the WPS driver, select Programs from the
Windows Start menu. Then select Windows Printing
System and click Uninstaller. Follow the on-screen
instructions.
Solution
Print a Nozzle Check Pattern
Check the status of the print heads (see page 4-4). Clean
the print head (see page 4-6). Replace the BJ cartridge
if necessary (see page 4-10).
Check the printer driver settings
To print a photo, select the correct print media icon for
the document you are printing (such as SuperPhoto).
Check also that the BJ cartridge and Media Type settings
match the BJ cartridge and media you are actually using.
Troubleshooting 5-11